Hi Keith, No, this isn't a vo issue. Vo talks, announcing one single item when, say, the home button is pressed, or the sleep button on the side is pressed to lock the screen etc. This is a dead screen issue. This phone is working right now as I type the reply on an external keyboard.
Mary Sent from my iPhone > On Oct 22, 2015, at 10:35 AM, Kramlinger, Keith G., M.D. > <[email protected]> wrote: > > I'm confused about your situation. But if the screen curtain is on and > somehow your voice over volume is zero, that scenario sounds to me like your > describing, possibly. > > Have you tried a 2-finger swipe up to get voice over working and then use the > volume up button? > > I suspect you've tried this and that communication is somewhere in this > thread, but just in case you haven't, I'm sending this on. > > Have you called Apple Accessibility? > > Keith. > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Mary Otten > Sent: Thursday, October 22, 2015 12:22 PM > To: [email protected] > Subject: Re: Dead phone > > Hi Sieghard, > > I suppose you might have seen a note I sent on Wayne's thread about his > experience. But in case not: when I say dead screen, I mean, dead. No > gestures work. Sighted husband sees nothing on screen with VO disabled. And > here you see I am entering data with my lightning connected keyboard. In > short, everything on this phone is working but the screen, which is totally > gone. > Mary > > Sent from my iPhone > >> On Oct 22, 2015, at 10:04 AM, Sieghard Weitzel <[email protected]> wrote: >> >> Hi Mary, >> >> I am sending this to you directly as well since it seems you may not have >> seen my earlier message. >> >> Have you tried my suggestion which was to see if typing style has been reset >> to the default which is standard typing. If this happens it may seem >> something is terribly wrong when you come to the passcode screen because you >> can touch the numbers, Voiceover will announce them, but nothing is typed >> because you are used to touch typing and would have to double tap or split >> tap the numbers in order to enter your passcode with standard typing. >> >> If your iPhone is being recognized by iTunes I also don't see why you would >> need to enter DFU/recovery mode. You could just connect it, do a backup and >> then do a restore. When it initially finishes the restore I suggest you set >> it up as a new phone to make sure everything works, you can always restore >> from your backup once you know everything is good. Sometimes things can go >> wrong on a phone and certain issues can be part of a backup so if everything >> is good when the phone is set up as a new phone and you run into issues >> again after rstoring from the backup then it's time to bit into the sour >> Apple so to speak and to just set up as a new phone and to redo everything >> from scratch, e.g. set up your email, download your apps, arrange them the >> way you want on the home screens and folders etc. It's a lot of work, but >> sometimes it can be worth it. >> >> When you say "the screen is dead" what exactly do you mean? Does not >> Voiceover read what apps are on the screen and can you not swipe around, >> open apps etc.? >> >> >> Regards, >> Sieghard >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On Behalf >> Of Mary Otten >> Sent: Wednesday, October 21, 2015 4:24 PM >> To: [email protected] >> Subject: Dead phone >> >> Well folks, >> It looks like my phone is dead. I tried several times to get it to restart, >> but every time, I get to that screen where it wants my passcode, because I >> have touch ID to unlock the phone. And I can't enter a passcode, because >> none of my gestures are seen, and voice over doesn't speak. It's like the >> screen is dead, although the phone talks and the buttons work. I have a >> friend who had something similar happen, and he has a 5S. In his case, after >> nothing was working, voiceover wasn't talking, screen seemed dead etc, he >> did the force restart. After that, voiceover came back. But for me, no such >> luck. I wonder how common this is. The folks at the store just said it's a >> dead phone. But I wonder. Is it some kind of weird interaction between iOS >> nine and VoiceOver? Has anybody heard of this happening to others, with or >> without voiceover? And while I'm at it, why don't earth does Apple want your >> pass code once you restart your phone and want to use touch ID? I mean, it's >> not like somebody can rip your finger off and use it and not have to know >> your passcode. It seems stupid. What am I missing? >> Mary >> >> >> Sent from my iPad >> >> -- >> The following information is important for all members of the VIPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your VIPhone list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at >> http://www.mail-archive.com/[email protected]/. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the VIPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your VIPhone list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at >> http://www.mail-archive.com/[email protected]/. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at > http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at > http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
