Hi, Assuming you have a backup, try entering into DFU mode as per the below link and use iTunes to start fresh. https://www.theiphonewiki.com/wiki/DFU_Mode#Enter_True_Hardware_DFU_Mode_Automatically
Cheers, Ben. On 10/22/15, Mary Otten <[email protected]> wrote: > Well folks, > It looks like my phone is dead. I tried several times to get it to restart, > but every time, I get to that screen where it wants my passcode, because I > have touch ID to unlock the phone. And I can't enter a passcode, because > none of my gestures are seen, and voice over doesn't speak. It's like the > screen is dead, although the phone talks and the buttons work. I have a > friend who had something similar happen, and he has a 5S. In his case, after > nothing was working, voiceover wasn't talking, screen seemed dead etc, he > did the force restart. After that, voiceover came back. But for me, no such > luck. I wonder how common this is. The folks at the store just said it's a > dead phone. But I wonder. Is it some kind of weird interaction between iOS > nine and VoiceOver? Has anybody heard of this happening to others, with or > without voiceover? And while I'm at it, why don't earth does Apple want your > pass code once you restart your phone and want to use touch ID? I mean, it's > not like somebody can rip your finger off and use it and not have to know > your passcode. It seems stupid. What am I missing? > Mary > > > Sent from my iPad > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at > http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
