Hi Sieghard, I suppose you might have seen a note I sent on Wayne's thread about his experience. But in case not: when I say dead screen, I mean, dead. No gestures work. Sighted husband sees nothing on screen with VO disabled. And here you see I am entering data with my lightning connected keyboard. In short, everything on this phone is working but the screen, which is totally gone. Mary
Sent from my iPhone > On Oct 22, 2015, at 10:04 AM, Sieghard Weitzel <[email protected]> wrote: > > Hi Mary, > > I am sending this to you directly as well since it seems you may not have > seen my earlier message. > > Have you tried my suggestion which was to see if typing style has been reset > to the default which is standard typing. If this happens it may seem > something is terribly wrong when you come to the passcode screen because you > can touch the numbers, Voiceover will announce them, but nothing is typed > because you are used to touch typing and would have to double tap or split > tap the numbers in order to enter your passcode with standard typing. > > If your iPhone is being recognized by iTunes I also don't see why you would > need to enter DFU/recovery mode. You could just connect it, do a backup and > then do a restore. When it initially finishes the restore I suggest you set > it up as a new phone to make sure everything works, you can always restore > from your backup once you know everything is good. Sometimes things can go > wrong on a phone and certain issues can be part of a backup so if everything > is good when the phone is set up as a new phone and you run into issues again > after rstoring from the backup then it's time to bit into the sour Apple so > to speak and to just set up as a new phone and to redo everything from > scratch, e.g. set up your email, download your apps, arrange them the way you > want on the home screens and folders etc. It's a lot of work, but sometimes > it can be worth it. > > When you say "the screen is dead" what exactly do you mean? Does not > Voiceover read what apps are on the screen and can you not swipe around, open > apps etc.? > > > Regards, > Sieghard > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Mary Otten > Sent: Wednesday, October 21, 2015 4:24 PM > To: [email protected] > Subject: Dead phone > > Well folks, > It looks like my phone is dead. I tried several times to get it to restart, > but every time, I get to that screen where it wants my passcode, because I > have touch ID to unlock the phone. And I can't enter a passcode, because none > of my gestures are seen, and voice over doesn't speak. It's like the screen > is dead, although the phone talks and the buttons work. I have a friend who > had something similar happen, and he has a 5S. In his case, after nothing was > working, voiceover wasn't talking, screen seemed dead etc, he did the force > restart. After that, voiceover came back. But for me, no such luck. I wonder > how common this is. The folks at the store just said it's a dead phone. But I > wonder. Is it some kind of weird interaction between iOS nine and VoiceOver? > Has anybody heard of this happening to others, with or without voiceover? And > while I'm at it, why don't earth does Apple want your pass code once you > restart your phone and want to use touch ID? I mean, it's not like somebody > can rip your finger off and use it and not have to know your passcode. It > seems stupid. What am I missing? > Mary > > > Sent from my iPad > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at > http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at > http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
