the problem I see is not in the shop definition but within the office tag. The 
definition goes like that: "A place predominantly selling services."
http://wiki.openstreetmap.org/wiki/Key:office

But this is only a subset of offices and is contradicted by the values on the 
same page (eg ngo, association, newspaper, political_party, foundation, 
religion, water_utility, ...)

An office is not always (or even rarely) mainly about selling, it can have 
different purposes like administrating a business or other organization or 
project. 

An office is typically about people working with paper, computers , other 
people and the telephone ;-), it is a workspace 

cheers 
Martin
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