Sorta what I was getting to.

Auto mechanics fix cars.

PC-Techs (pretty good lot of them - some even unemployed) out there fix
computers.

I just think people should accept that they need to pay a pc-tech to come in
once every few months to look their system over.

Just like they need to take their car in every few months for an oil change.
:/

> "I don't understand, I have antivirus software."
> "When was the last time you updated it?"
> "Update?"
> :-)

If i had a dollar for the number of times I heard something like that...
And sorta goes back to my point of RTFM. There's little reasons most
software companies distribute these little paper back objects called manuals
(some on cd with nice video instructions). They alert the user to some
nuances that obviously newer people fail to comprehend. Such as the fact new
viruses come out everyday and the software doesn't auto-magically know about
them :)

I'd also bet if  you start making things auto-update - we'll start having
people complaining about the software "taking over their computer" :)

I understand many users become frustrated easily, and for some reason
believe they must be some genius programmer to be able to keep software
current, or install a firewall. Maybe after a few more years, when the next
younger generation becomes a majority, we won't have to hear about the
inability to comprehend "update" and "patch" because they are "programming"
terms.

But then again - the whole downside to this (better educated users) for
every administrator out there, is we now have millions instead of thousands
of "experts" out there to tell us what we're doing wrong on the job. :)

Just can't win.

----- Original Message ----- 
From: "Chris Santerre" <[EMAIL PROTECTED]>
To: "'Keith Dowell'" <[EMAIL PROTECTED]>;
<[EMAIL PROTECTED]>
Sent: Wednesday, January 21, 2004 11:13 AM
Subject: RE: [SAtalk] [OT] - The current state spam.


> I agree and disagree :)
>
> How many times have you heard this:
>
> "I don't understand, I have antivirus software."
> "When was the last time you updated it?"
> "Update?"
> :-)
>
> I know tons of people with broadband connections that might be on only a
few
> times a week. Some don't even notice their cpu is slower. I also know some
> pretty intelligent people that despite what they try, still end up with
> trojans and viruses from their kid's downloads. I say that your average
> middle class family will just never fully understand how to handle a
> computer on the net. They are busy scratching out a living.
>
> It needs to be made safer by the people who understand it. I can only
effect
> my immediate family/friends. And despite my best efforts, they still get
> whacked now and then.
>
> Airbags make me safer. But there wasn't anyway in hell I was going to
> install them myself :)
>
> --Chris
>
> > -----Original Message-----
> > From: Keith Dowell [mailto:[EMAIL PROTECTED]
> > Sent: Wednesday, January 21, 2004 11:43 AM
> > To: [EMAIL PROTECTED]
> > Subject: Re: [SAtalk] [OT] - The current state spam.
> >
> >
> > I made this point on a mimedefang list. Some people didn't
> > really like it.
> >
> > Computers are too complicated for people to be responsible some said.
> >
> > So I tried equating it to maintaining your car in that, if
> > your car smokes
> > and causes pollution - it is NOT the manufacturers
> > responsibility to come
> > fix your car. It's your responsibility to take it to the
> > nearest mechanic.
> > If it smokes too much the police might just have to remove
> > you from the road
> > for other peoples safety.
> >
> > What I got in return to that was - Yeah sure, but doesn't relate. Auto
> > manufacturers don't put out buggy cars like microsoft puts out buggy
> > software.
> >
> > Hmm... good point - but doesn't microsoft put out these things called
> > patches? Is it not the users responsibility to maintain their software
> > (vehicle) but obtaining these patches (tune up).
> >
> > I don't see how this doesn't equate. It's the same friggin
> > thing. If you are
> > going to put yourself on the internet then you should be held
> > accountable
> > for what happens to your computer. It isn't microsoft/linux 's
> > responsibility to educate users. It's their own
> > responsibility to educate
> > themselves or suffer the consequences. You have to think of
> > this in terms of
> > the dsl/cable connections. Everyone is now "always on" which
> > in essence
> > makes them like a little open node on the internet. The
> > government is NOT
> > responsible, NOR the ISP, NOR the software manufacturer for
> > maintaining
> > safety of these little nodes. I'm sorry, but I will not see
> > this any other
> > way. The government doesn't know their head from their ass as
> > far as the
> > internet, the ISP should only be responsible for shutting the
> > nodes down
> > originating from their own network, and the software
> > manufacturers should
> > make patches available when they fix bugs. The USER is/SHOULD BE held
> > responsible to secure, maintain, upgrade, etc etc their
> > little node. Too
> > complicated? Then they don't need to be on the net all the
> > time (or period
> > for that matter as far as I'm concerned). Or they need to
> > hire a mechanic
> > "PC-TECH".
> >
> > All this really becomes is a whole debate of how responsible
> > should a user
> > be?
> >
> > I agree - the user should have responsibility. No one is/can
> > or should be
> > responsible to go out and hold every little users hand, and
> > assist them with
> > every little nuance of owning a computer. Maybe that sounds a
> > bit harsh, but
> > I still say it's like maintaining your car. All of this
> > knowledge and info
> > is freely available (some even in little paper books or cd's called
> > manuals).
> >
> > If you're stupid and don't read the "owners manual" for your
> > car, never
> > change the oil, wear your tires bald, never change the
> > windshield wipers,
> > and people force you to quit driving the vehicle, it's your OWN fault.
> >
> > If you don't RTFM, do a little research, (my god -  it is NOT
> > THAT FRIGGIN
> > HARD) get the basics of owning a computer, and get your
> > little node shut
> > down because your a friggin idiot spewing crap out on the
> > net, because your
> > computers infected, because it got hacked, because you had no
> > protection,
> > etc etc, yadda, yadda - then it's your OWN fault.
> >
> > Think logically here folks.
> >
> > ----- Original Message ----- 
> > From: "Pedro Sam" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Tuesday, January 20, 2004 11:44 PM
> > Subject: Re: [SAtalk] [OT] - The current state spam.
> >
> >
> > > I take an opposite view point.  ISP's should disable a
> > user's account, if
> > that
> > > account is found to be launching any malicious attacks,
> > regardless of
> > whether
> > > that account was intentionally malicious or was simply hacked.
> > >
> > > It's time people own up to the responsibility of a presence on the
> > internet.
> > >
> > > -- 
> > > In those days he was wiser than he is now -- he used to
> > frequently take
> > > my advice.
> > > -- Winston Churchill
> > >
> > >
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> >
> >
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