----- Original Message ----- 
From: "Alan Hodgson" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, August 14, 2003 7:39 PM
Subject: Re: [SAtalk] Moved into the ex-ip of a spammer


> On Thu, Aug 14, 2003 at 07:02:45PM -0500, Thomas Cameron wrote:
> > Good luck.  SPEWS completely sucks - I have a client in a very similar
> > situation, and my requests on news.admin.net-abuse.email only got me
called
> > all kinds of nasty names.  The gist of the responses I got was "If you
do
> > business with an ISP that allows spam, allowed spam, or had anything to
do
> > in any way, shape or form with a spammer, then screw you - you've gotten
> > what you deserve."
> >
>
> While I have no doubt that you got called all sorts of nasty names on
n.a.n.e,
> your characterization of how SPEWS operates is completely inaccurate and I
> suspect deliberately disingenous.

Um, which description was that?  I don't see *any* description of SPEWS
other than my *opinion* that it sucks.  You actually help make my case - you
are a SPEWS supporter and you call me a liar (and it's "disingenuous") for
no reason.

> SPEWS is NOT a list of spammers.  It is a
> partial and flexible list of address space assigned to ISP's who support
> spammers.

Yeah, and every customer of those ISPs - even those customers who don't
spam.  Customers are not in the technology business and have never heard of
SPEWS or DNSBLs so didn't know that they could/should check.  So those
well-intentioned folks who are getting service from names they typically
would trust (SBC in my client's case) only find out about SPEWS when their
e-mail starts bouncing.  The net result is that a lot of innocent people are
having their e-mail and therefore their business interfered with because of
SPEWS inflexibility.

> SPEWS initially lists the IP addresses used by spammers.  If their
complaints
> to the ISP go unanswered, then, over time, those listings expand.  If an
ISP is
> particularly unresponsive or is actively hosting a great number of
spammers,
> that listing will eventually expand to cover the entire ISP.  The punitive
> nature of this listing seems to be deliberate (although no one who is
SPEWS
> has ever admitted to it or really described how exactly they operate).

Exactly - no matter how many times you call it "flexible," SPEWS is not.
There is no way to appeal a listing.  Hell, there's no way to contact anyone
at SPEWS.  That's BS.

> It does rather suck for the non-spamming customers of the ISP's who are
> actively assisting in network abuse.

"Rather suck?!?!"  Good Lord, there is enough working against the small
businesses who use services like SBC DSL without the idiots at SPEWS jacking
with their e-mail flow.  I have tried unsuccessfully to explain the concept
of "reasonable" on that list and just been insulted over it.  It is not
reasonable to expect the owner of a small non-tech company to even know that
there is such a thing as SPEWS.  It is a fairly small company, and he's just
a regular guy with a mortgage and kids to feed.  He needs every financial
break he can get, so he signs a long term contract with a well-known company
(SBC) to get a price break on commercial DSL.  He has me set up a Linux web
and mail server for him to save on licensing dollars.  The Linux box is
tight, no open relay or anything.  They get a new client and can't
communicate with that client via e-mail because SPEWS lists an entire /24
subnet even though the ISP has it carved into /29s.  So my client gets
dinged, and can't do anything about it.  The contract he signed with SBC
guarantees connection to their border, so there is no way to terminate the
contract.  My client is screwed.

> However, for the rest of the Internet it
> works very well and is the only active tool that is forcing ISP's to stop
> taking spammer money.  As long as it continues to work, I'm happy to
support
> SPEWS.  Lesser measures have failed to be effective.

It doesn't work - SBC doesn't give a damn about SPEWS - I've sent over a
dozen e-mails and made countless calls to various customer service and abuse
contacts.  They just don't respond.  So your lofty SPEWS doesn't hurt the
ISP, doesn't hurt the spammers, but hurts the little guy trying to make a
living.

That's just plain wrong.

Thomas



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