the .xml is only going to provide filter information. It will not provided
"new columns" (per the subject of this thread) or "new tables" per your
original post.
Also, since you are using Kix, you could probably ask via someone who
provides Kix support.
Did you take a look at the link you provide
Ok I added the values in attributes and now no rebuild error comes .But
as Per link, I do not see any config in SysConfig for the dashlet below.
Queues=MTWINS;StateType=new;StateType=open;
Darshak Modi | Telecom Practices
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On 10-07-2013 P
I know you *said* you did, but what you posted did not reflect what you
said.
On Wed, Jul 10, 2013 at 9:31 AM, Gerald Young wrote:
> the .xml is only going to provide filter information. It will not provided
> "new columns" (per the subject of this thread) or "new tables" per your
> original po
I tried as below , but error is , I even tried Queues two times by
seeing forum . Any suggestion ?
http://forums.otterhub.org/viewtopic.php?f=53&t=6351
Can't use an undefined value as an ARRAY reference at
/opt/otrs/KIXCore/Kernel/System/SysConfig.pm line 1779.
Parameters for the das
If you have tried it and were not successful, you'd be asking a different
question.
If you have tried it and it was successful, you would not be asking the
question.
On Wed, Jul 10, 2013 at 8:50 AM, Darshak Modi wrote:
> Can I not achieve using the xml config ? Like below sample, can I add
> an
Can I not achieve using the xml config ? Like below sample, can I add
another block/xml
See the link
http://blog.otrs.org/2010/09/26/keep-an-eye-on-certain-customers/ As per
document, I can have count/array/hash also.
Name="Ticket::Frontend::AgentTicketEscalationView###SortBy::Default"
Requi
0130 is just a number. It is used for sort order.
Agent and queue are fields added to the dtl. I posted a link yesterday on
this list.
Calculated fields (count) require programming.
On Jul 10, 2013 1:13 AM, "Darshak Modi" wrote:
> Hello,
> I want to add some tables like
> AgentName/Owner, OpenC
Hello,
I want to add some tables like
AgentName/Owner, OpenCount, CloseCount,
And
QueueNane, OpenCount, CloseCount, I checked the xml files and
understood that we can do by creating xml in Files.
However I did not understood what this means , waht
