That's what I finally was able to do. but it was really a struggle.
Focus wouldn't readily go to the password field to download Mavrix,
somehow I wasn't seeing the window or the erase, and after all that I
managed to transpose some letters and numbers in my office password so
that I couldn't log ba
You need to boot in to recovery, it won't let you erase the drive it's booted
from, the best thing to do is to boot in to recovery using command+r, then use
disk utility to erase the drive, and finally choose to reinstall your operating
system. That will give the mac a fresh start.
On May 7, 201
Well it finally restarted on its own and I got the typical install
window that I've seen lots of times so we're probably good. I just
hope it did erase t. Was never quite sure about that. But I do think
we're finally making progress.
On 5/7/14, Tim Kilburn wrote:
> That dialog should only appear
That dialog should only appear when you quit the recovery app. Not sure why
this is being so uncooperative.
Later...
Tim Kilburn
Fort McMurray, AB Canada
On May 7, 2014, at 3:47 PM, Deb Lewis wrote:
> OK. got through the ID prompt this time. There is now one window which
> says to choose a s
OK. got through the ID prompt this time. There is now one window which
says to choose a start up disk. But the scroll area for this is empty.
The only button is restart. If you press this it logically says that
you've not selected a disk. I agree with that. But I can't select one.
And it's the only
Hi,
You shouldn't need to go to Mountain Lion first. Apple should have a digital
record of your computer being acceptable to use Mavericks. Try restarting your
Mac again, holding down the cmd and "r" keys" thus ensuring into recovery mode.
Click on the Disk Utility option and continue. Yes,
Yes, it was looking for the ID and wasn't bringing focus to it. Next
it didn't recognize the Apple ID although I confirmed it using another
device. I've backed out of all and starting over. I actually didn't do
erase first last time and think this is actually what needs to happen.
I'm OK to proceed
Hi,
Did it ask you for your Apple ID and password? If not, that's what it is
waiting for. Try the Window Chooser cmd-f2-f2 and see if you can bring focus
to that area.
Later...
Tim Kilburn
Fort McMurray, AB Canada
On May 7, 2014, at 1:05 PM, Deb Lewis wrote:
> I did a restart on VO and it
I did a restart on VO and it was on an install button. So I took that
and now it says signing into the app store, but it's been saying this
for about 20 minutes. Appears t be totally stuck doing this step. I
also can't exit this. Yikes, panic.
On 5/7/14, Tim Kilburn wrote:
> Hi,
>
> VO shouldn't
Hi,
VO shouldn't quit working though. Hmmm.
Later...
Tim Kilburn
Fort McMurray, AB Canada
On May 7, 2014, at 12:53 PM, Chris Apple boy wrote:
> No you don't. It just goes ahead and erases it once you agreed to do so. You
> can now quit Disk Utility and reinstall Mac Os X.
>
> Regards Chris
No you don't. It just goes ahead and erases it once you agreed to do so.
You can now quit Disk Utility and reinstall Mac Os X.
Regards Chris
Clap along if you feel like happiness is the truth!
On 07/05/2014 19:49, Deb Lewis wrote:
OK. Duh, I do feel stupid. This time nothing was greyed out and
OK. Duh, I do feel stupid. This time nothing was greyed out and I
agreed to all of the agreements. It didn't say anything like starting
to reformat and it's just sitting there at least in terms of feedback.
I assume I've done the deed since I didn't get any errors and there's
no longer any VO? I gu
Hi,
As Chris mentioned, you must do this from the Recovery Partition. The reason
everything is dimmed out is that you are currently running the MacOS from that
HD, so you are not allowed to erase the "blessed" running system. So, restart
your computer and as you hear the Startup Chime, hold d
Lol the missing step is to boot into the recovery partition.
Regards Chris
Clap along if you feel like happiness is the truth!
On 07/05/2014 18:50, Deb Lewis wrote:
Hi:
I'm returning my MacBook Air to myoffice and need to reformat it
first. I went into Disk Utility and selected Erase but everyt
Hi:
I'm returning my MacBook Air to myoffice and need to reformat it
first. I went into Disk Utility and selected Erase but everything is
greyed out even though I've selected the drive etc. I'm obviously
missing some steps, LOL. I know this should be doable with VO because
I think I've seen it happ
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