OK. Duh, I do feel stupid. This time nothing was greyed out and I
agreed to all of the agreements. It didn't say anything like starting
to reformat and it's just sitting there at least in terms of feedback.
I assume I've done the deed since I didn't get any errors and there's
no longer any VO? I guess I expected to get a start button or
something after I agreed to everything.


On 5/7/14, Tim Kilburn <kilbu...@me.com> wrote:
> Hi,
>
> As Chris mentioned, you must do this from the Recovery Partition.  The
> reason everything is dimmed out is that you are currently running the MacOS
> from that HD, so you are not allowed to erase the "blessed" running system.
> So, restart your computer and as you hear the Startup Chime, hold down the
> cmd and "r" keys simultaneously for about 5 seconds then release.  Wait for
> a minute or so then press cmd-f5 and see if VO activates.  If it does, then
> you can erase the HD and install the OS to base system.  If VO doesn't
> start, wait another minute or so and try again.  It shouldn't take longer
> than that to bring up the utilities.
>
> Later...
>
> Tim Kilburn
> Fort McMurray, AB Canada
>
> On May 7, 2014, at 11:50 AM, Deb Lewis <deblewi...@gmail.com> wrote:
>
>> Hi:
>> I'm returning my MacBook Air to myoffice and need to reformat it
>> first. I went into Disk Utility and selected Erase but everything is
>> greyed out even though I've selected the drive etc. I'm obviously
>> missing some steps, LOL. I know this should be doable with VO because
>> I think I've seen it happen before, but as I said, I'm obviously not
>> quite getting it right since no options are available.
>> Thanks in advance for any help.
>>
>> Deb
>>
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