Well it finally restarted on its own and I got the typical install window that I've seen lots of times so we're probably good. I just hope it did erase t. Was never quite sure about that. But I do think we're finally making progress.
On 5/7/14, Tim Kilburn <kilbu...@me.com> wrote: > That dialog should only appear when you quit the recovery app. Not sure why > this is being so uncooperative. > > Later... > > Tim Kilburn > Fort McMurray, AB Canada > > On May 7, 2014, at 3:47 PM, Deb Lewis <deblewi...@gmail.com> wrote: > >> OK. got through the ID prompt this time. There is now one window which >> says to choose a start up disk. But the scroll area for this is empty. >> The only button is restart. If you press this it logically says that >> you've not selected a disk. I agree with that. But I can't select one. >> And it's the only window in the window chooser. No other options but >> to restart and the disks are empty. I've definitely made things worse. >> I didn't see how this could go so wrong. >> Definitely appreciating the help. >> >> On 5/7/14, Tim Kilburn <kilbu...@me.com> wrote: >>> Hi, >>> >>> You shouldn't need to go to Mountain Lion first. Apple should have a >>> digital record of your computer being acceptable to use Mavericks. Try >>> restarting your Mac again, holding down the cmd and "r" keys" thus >>> ensuring >>> into recovery mode. Click on the Disk Utility option and continue. Yes, >>> it >>> is the Macintosh HD you wish to erase. Erase it again with the default >>> options of Mac OS Extended Journaled as your formatting preference. >>> Quit >>> out of Disk Utility after it's done which should take you back to the >>> screen >>> where you can choose to re-install OS X. Choose that option and >>> continue. >>> Agree to everything except your first born, then if it takes longer than >>> about 3 seconds to come up with your Apple ID entry window, use the >>> Window >>> Chooser to find it. Enter your Apple ID and password as usual and see >>> what >>> happens. I'm wondering if the wait caused an issue. Hopefully, that >>> does >>> the trick, otherwise we're going to need to do something in a >>> round-about >>> way. >>> >>> Later... >>> >>> Tim Kilburn >>> Fort McMurray, AB Canada >>> >>> On May 7, 2014, at 1:58 PM, Deb Lewis <deblewi...@gmail.com> wrote: >>> >>>> Yes, it was looking for the ID and wasn't bringing focus to it. Next >>>> it didn't recognize the Apple ID although I confirmed it using another >>>> device. I've backed out of all and starting over. I actually didn't do >>>> erase first last time and think this is actually what needs to happen. >>>> I'm OK to proceed with that assuming I'm erasing the MacinTosh HD from >>>> the options? But not sure what to do about my apple ID. Definitely >>>> typed correctly and all that. My ID changed at some point so I even >>>> tried entering the previous one which is still active. It says it's an >>>> ID but not one I purchased Mavrix with. But Mavrix was free, LOL. I >>>> know what they mean though. >>>> I was able to use this ID to go into the App Store and verify my >>>> purchases >>>> etc. >>>> Didn't think this would become this complicated. >>>> To confirm, I want to erase the Macintosh HD? And any thoughts about >>>> how to get it to accept this ID which I know is valid. >>>> Can I restore ack to Mountain Lion which came on the disk and then >>>> upgrade again if necessary? Just >>>> trying not to get caught with no PC at all somewhere down the line. >>>> Deb >>>> >>>> >>>> >>>> On 5/7/14, Tim Kilburn <kilbu...@me.com> wrote: >>>>> Hi, >>>>> >>>>> Did it ask you for your Apple ID and password? If not, that's what it >>>>> is >>>>> waiting for. Try the Window Chooser cmd-f2-f2 and see if you can >>>>> bring >>>>> focus to that area. >>>>> >>>>> Later... >>>>> >>>>> Tim Kilburn >>>>> Fort McMurray, AB Canada >>>>> >>>>> On May 7, 2014, at 1:05 PM, Deb Lewis <deblewi...@gmail.com> wrote: >>>>> >>>>>> I did a restart on VO and it was on an install button. So I took that >>>>>> and now it says signing into the app store, but it's been saying this >>>>>> for about 20 minutes. Appears t be totally stuck doing this step. I >>>>>> also can't exit this. Yikes, panic. >>>>>> >>>>>> On 5/7/14, Tim Kilburn <kilbu...@me.com> wrote: >>>>>>> Hi, >>>>>>> >>>>>>> VO shouldn't quit working though. Hmmm. >>>>>>> >>>>>>> Later... >>>>>>> >>>>>>> Tim Kilburn >>>>>>> Fort McMurray, AB Canada >>>>>>> >>>>>>> On May 7, 2014, at 12:53 PM, Chris Apple boy >>>>>>> <christopher...@gmail.com> >>>>>>> wrote: >>>>>>> >>>>>>>> No you don't. It just goes ahead and erases it once you agreed to >>>>>>>> do >>>>>>>> so. >>>>>>>> You can now quit Disk Utility and reinstall Mac Os X. >>>>>>>> >>>>>>>> Regards Chris >>>>>>>> Clap along if you feel like happiness is the truth! >>>>>>>> >>>>>>>> On 07/05/2014 19:49, Deb Lewis wrote: >>>>>>>>> OK. Duh, I do feel stupid. This time nothing was greyed out and I >>>>>>>>> agreed to all of the agreements. It didn't say anything like >>>>>>>>> starting >>>>>>>>> to reformat and it's just sitting there at least in terms of >>>>>>>>> feedback. >>>>>>>>> I assume I've done the deed since I didn't get any errors and >>>>>>>>> there's >>>>>>>>> no longer any VO? I guess I expected to get a start button or >>>>>>>>> something after I agreed to everything. >>>>>>>>> >>>>>>>>> >>>>>>>>> On 5/7/14, Tim Kilburn <kilbu...@me.com> wrote: >>>>>>>>>> Hi, >>>>>>>>>> >>>>>>>>>> As Chris mentioned, you must do this from the Recovery Partition. >>>>>>>>>> The >>>>>>>>>> reason everything is dimmed out is that you are currently running >>>>>>>>>> the >>>>>>>>>> MacOS >>>>>>>>>> from that HD, so you are not allowed to erase the "blessed" >>>>>>>>>> running >>>>>>>>>> system. >>>>>>>>>> So, restart your computer and as you hear the Startup Chime, hold >>>>>>>>>> down >>>>>>>>>> the >>>>>>>>>> cmd and "r" keys simultaneously for about 5 seconds then release. >>>>>>>>>> Wait >>>>>>>>>> for >>>>>>>>>> a minute or so then press cmd-f5 and see if VO activates. If it >>>>>>>>>> does, >>>>>>>>>> then >>>>>>>>>> you can erase the HD and install the OS to base system. If VO >>>>>>>>>> doesn't >>>>>>>>>> start, wait another minute or so and try again. It shouldn't >>>>>>>>>> take >>>>>>>>>> longer >>>>>>>>>> than that to bring up the utilities. >>>>>>>>>> >>>>>>>>>> Later... >>>>>>>>>> >>>>>>>>>> Tim Kilburn >>>>>>>>>> Fort McMurray, AB Canada >>>>>>>>>> >>>>>>>>>> On May 7, 2014, at 11:50 AM, Deb Lewis <deblewi...@gmail.com> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> Hi: >>>>>>>>>>> I'm returning my MacBook Air to myoffice and need to reformat it >>>>>>>>>>> first. I went into Disk Utility and selected Erase but >>>>>>>>>>> everything >>>>>>>>>>> is >>>>>>>>>>> greyed out even though I've selected the drive etc. I'm >>>>>>>>>>> obviously >>>>>>>>>>> missing some steps, LOL. I know this should be doable with VO >>>>>>>>>>> because >>>>>>>>>>> I think I've seen it happen before, but as I said, I'm obviously >>>>>>>>>>> not >>>>>>>>>>> quite getting it right since no options are available. >>>>>>>>>>> Thanks in advance for any help. >>>>>>>>>>> >>>>>>>>>>> Deb >>>>>>>>>>> >>>>>>>>>>> -- >>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>> Google >>>>>>>>>>> Groups >>>>>>>>>>> "MacVisionaries" group. >>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>> it, >>>>>>>>>>> send >>>>>>>>>>> an >>>>>>>>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>>>>>>>> To post to this group, send email to >>>>>>>>>>> macvisionaries@googlegroups.com. >>>>>>>>>>> Visit this group at >>>>>>>>>>> http://groups.google.com/group/macvisionaries. >>>>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> You received this message because you are subscribed to 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>>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups >>>>>>> "MacVisionaries" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>> send >>>>>>> an >>>>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>>>> To post to this group, send email to >>>>>>> macvisionaries@googlegroups.com. >>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups >>>>>> "MacVisionaries" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send >>>>>> an >>>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an >>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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