You need to boot in to recovery, it won't let you erase the drive it's booted from, the best thing to do is to boot in to recovery using command+r, then use disk utility to erase the drive, and finally choose to reinstall your operating system. That will give the mac a fresh start. On May 7, 2014, at 12:50 PM, Deb Lewis <deblewi...@gmail.com> wrote:
> Hi: > I'm returning my MacBook Air to myoffice and need to reformat it > first. I went into Disk Utility and selected Erase but everything is > greyed out even though I've selected the drive etc. I'm obviously > missing some steps, LOL. I know this should be doable with VO because > I think I've seen it happen before, but as I said, I'm obviously not > quite getting it right since no options are available. > Thanks in advance for any help. > > Deb > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
