Lol the missing step is to boot into the recovery partition.
Regards Chris Clap along if you feel like happiness is the truth! On 07/05/2014 18:50, Deb Lewis wrote:
Hi: I'm returning my MacBook Air to myoffice and need to reformat it first. I went into Disk Utility and selected Erase but everything is greyed out even though I've selected the drive etc. I'm obviously missing some steps, LOL. I know this should be doable with VO because I think I've seen it happen before, but as I said, I'm obviously not quite getting it right since no options are available. Thanks in advance for any help. Deb
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