That's what I finally was able to do. but it was really a struggle. Focus wouldn't readily go to the password field to download Mavrix, somehow I wasn't seeing the window or the erase, and after all that I managed to transpose some letters and numbers in my office password so that I couldn't log back in after I had done the initial setup. That last was pretty stupid and fortunately I did figure out what I'd done but not before I'd looked up some nasty registry hacks for passwords that I was about to try. Anyway, I got it but none of it quite went as advertised.
Deb On 5/7/14, Mike Arrigo <n0...@charter.net> wrote: > You need to boot in to recovery, it won't let you erase the drive it's > booted from, the best thing to do is to boot in to recovery using command+r, > then use disk utility to erase the drive, and finally choose to reinstall > your operating system. That will give the mac a fresh start. > On May 7, 2014, at 12:50 PM, Deb Lewis <deblewi...@gmail.com> wrote: > >> Hi: >> I'm returning my MacBook Air to myoffice and need to reformat it >> first. I went into Disk Utility and selected Erase but everything is >> greyed out even though I've selected the drive etc. I'm obviously >> missing some steps, LOL. I know this should be doable with VO because >> I think I've seen it happen before, but as I said, I'm obviously not >> quite getting it right since no options are available. >> Thanks in advance for any help. >> >> Deb >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
