Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-07 Thread Majken Connor
Stacy, While people are talking about switching from Google, the underlying question really is how do we know we can trust Google? Yes, we have a signed agreement with them, but would we be able to tell if they are violating the agreement? If people are confident that we can hold Google accountabl

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-07 Thread Stacy Martin
Hi all, I work on the privacy team at Mozilla. In reading through these posts, I see two key lines of questioning: 1) How is analytics tracking consistent with Mozilla's values? And specifically, how is it consistent with valuing privacy? 2) Why do we use Google? And can we switch? Because b

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-07 Thread Stacy Martin
Hi all, I work on the privacy team at Mozilla. In reading through these posts, I see two key lines of questioning: 1) How is analytics tracking consistent with Mozilla's values? And specifically, how is it consistent with valuing privacy? 2) Why do we use Google? And can we switch? Because b

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-05 Thread Stefan Arentz
On Apr 30, 2014, at 9:54 AM, Michael Kelly wrote: > The issue of privacy vs. analytics is a complex one. There's a few > different questions that need to be answered to justify Mozilla's use > of Google Analytics. I'm just a lowly webdev who doesn't know too much > about official stances and

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-05 Thread David Bruant
Le 05/05/2014 11:16, Ryan Kelly a écrit : On 5/05/2014 6:26 PM, David Bruant wrote: Le 05/05/2014 08:47, Jim a écrit : Now, tell us why Facebook and Twitter were associated prominently with children pleading for their privacy and control on the web? I don't know. What is this children story?

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-05 Thread Ryan Kelly
On 5/05/2014 6:26 PM, David Bruant wrote: > Le 05/05/2014 08:47, Jim a écrit : > >> Now, tell us why Facebook and Twitter were associated prominently with >> children pleading for their privacy and control on the web? > I don't know. What is this children story? Never heard of it, but I'm > curiou

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-05 Thread David Bruant
Le 05/05/2014 08:47, Jim a écrit : On 2014-05-03 08:34, David Bruant wrote: You need to understand the constraints and then apply creative design within these constraints. For example, a row of attractive feedback buttons that work with JS disabled, and when JS is enabled zoom in on these whe

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-04 Thread Jim
On 2014-05-03 08:34, David Bruant wrote: Le 03/05/2014 05:52, Jim a écrit : On 2014-05-02 07:45, David Bruant wrote: Le 02/05/2014 05:46, Jim a écrit : The feedback Mozilla is trying to gather on the usability of the page could have been obtained using 'feedback' buttons. If by that you mean t

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-03 Thread Florent FAYOLLE
Hello Gareth, Thanks for your answer, but I am still a bit unhappy with the explanation provided, because a contract is not a good argument for me (and for lots of people too, especially after Prism has been revealed). Though I understand the needs of these requests. As a compromise, couldn't

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-03 Thread David Bruant
Le 03/05/2014 05:52, Jim a écrit : On 2014-05-02 07:45, David Bruant wrote: Le 02/05/2014 05:46, Jim a écrit : The feedback Mozilla is trying to gather on the usability of the page could have been obtained using 'feedback' buttons. If by that you mean that the web page could have a button that

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-02 Thread Jim
On 2014-05-02 07:45, David Bruant wrote: Le 02/05/2014 05:46, Jim a écrit : The feedback Mozilla is trying to gather on the usability of the page could have been obtained using 'feedback' buttons. If by that you mean that the web page could have a button that pops up a form that people fill in

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-02 Thread Bob Clary
Gareth Thanks for taking the time to reply. I completely support your goals and laud the improvements that we have seen due to the measurements of visitor behavior on mozilla.org and the refinement of the content to better engage our web site visitors. But... On 05/01/2014 08:08 AM, gc...@m

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-02 Thread David Bruant
Le 02/05/2014 05:46, Jim a écrit : The feedback Mozilla is trying to gather on the usability of the page could have been obtained using 'feedback' buttons. If by that you mean that the web page could have a button that pops up a form that people fill in and submit, this is nonsensical (if you me

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Jim
The problem is that Mozilla do no understand privacy. This web page demonstrates this in many ways. The web page should have been designed to work even with JavaScript disabled and this is the core failure. If the web page had been designed to work well with JS disabled then it would have b

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread David Bruant
Le 01/05/2014 16:58, Stormy Peters a écrit : On Wed, Apr 30, 2014 at 3:09 PM, Florent Fayolle < florent.fayoll...@gmail.com> wrote: The question about using GA or not is crucial but rather a long-term question [1]. What worries me the most here is the AJAX requests made at each click on that pa

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Pascal Chevrel
Le 01/05/2014 17:17, Gijs Kruitbosch a écrit : On 01/05/2014 15:43, Pascal Chevrel wrote: Looking at the Piwik site, it seems some big companies like T-Mobile use it, I know the volume we have on mozilla.org so maybe Piwik doesn't scale *yet* to out needs, but this is an open source project and

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Majken Connor
I think the "master" question is: How would we know if Google is misusing the data? All of the others follow out of that. If we can't know whether or not Google is misusing the data then it's a matter of faith, and that's not the best position to be in. On Thu, May 1, 2014 at 11:32 AM, Michael K

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Michael Kelly
On 5/1/14 10:43 AM, Pascal Chevrel wrote: > Was Piwik and other analytics solutions evaluated or was it just a > direct decision to go to GA because we know it scales to our needs and > everybody use it? If Piwik was evaluated and some features were missing, > did we open bugs, communicate with P

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread gcull
On Thursday, May 1, 2014 10:58:43 AM UTC-4, Stormy Peters wrote: > On Wed, Apr 30, 2014 at 3:09 PM, Florent Fayolle < > > florent.fayoll...@gmail.com> wrote: > > > > > The question about using GA or not is crucial but rather a long-term > > > question [1]. > > > What worries me the most here

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Gijs Kruitbosch
On 01/05/2014 15:43, Pascal Chevrel wrote: Looking at the Piwik site, it seems some big companies like T-Mobile use it, I know the volume we have on mozilla.org so maybe Piwik doesn't scale *yet* to out needs, but this is an open source project and as such, fixable, and that doesn't mean that we

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Stormy Peters
On Wed, Apr 30, 2014 at 3:09 PM, Florent Fayolle < florent.fayoll...@gmail.com> wrote: > The question about using GA or not is crucial but rather a long-term > question [1]. > What worries me the most here is the AJAX requests made at each click on > that page. > > I agree with Benoit: we can't re

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Pascal Chevrel
Le 01/05/2014 15:20, Michael Kelly a écrit : I don't think he's on this mailing list, so I'm CCing Gareth Cull, who is the Analytics Engineer for mozilla.org. He can answer any specific questions about why a particular type of tracking was put on mozilla.org (which may give insight into the great

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Michael Kelly
Re-CCing Gareth so he can answer. :D - Mike Kelly On Thu May 1 09:49:29 2014, Florent Fayolle wrote: > I am talking about this page: > https://www.mozilla.org/en-US/firefox/29.0/whatsnew/?oldversion=28.0 > > Each time a button is clicked on that page, a request is done: > http://i.imgur.com/85Ws

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Florent Fayolle
I am talking about this page: https://www.mozilla.org/en-US/firefox/29.0/whatsnew/?oldversion=28.0 Each time a button is clicked on that page, a request is done: http://i.imgur.com/85WsrUP.png Florent ___ governance mailing list governance@lists.mozilla

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Michael Kelly
I don't think he's on this mailing list, so I'm CCing Gareth Cull, who is the Analytics Engineer for mozilla.org. He can answer any specific questions about why a particular type of tracking was put on mozilla.org (which may give insight into the greater purpose of this kind of analytics). I'm not

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Rubén Martín
Hi, I fully support Benoit words. I followed and was involved in the discussion about the GA switch years ago and even with the explanation I didn't feel comfortable with it. As an example, at Mozilla Hispano sites, we used to have GA too. Basically because it was the best and easiest way to do a

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-05-01 Thread Florent Fayolle
The question about using GA or not is crucial but rather a long-term question [1]. What worries me the most here is the AJAX requests made at each click on that page. I agree with Benoit: we can't reassure our users by some little clauses accessible on some page on the web, because they won't r

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-04-30 Thread Nikos Roussos
On April 30, 2014 9:47:55 PM EEST, Robert Kaiser wrote: >benoit.les...@gmail.com wrote: >> * The user doesn't know that. Even if >https://bugzilla.mozilla.org/show_bug.cgi?id=1003804 was fixed, nobody >reads all the small print. All they will see is we send their data to >Google, period. > >That's

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-04-30 Thread Robert Kaiser
benoit.les...@gmail.com wrote: * The user doesn't know that. Even if https://bugzilla.mozilla.org/show_bug.cgi?id=1003804 was fixed, nobody reads all the small print. All they will see is we send their data to Google, period. That's the one argument that I think is most important here. While

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-04-30 Thread Michael Kelly
On 4/30/14 11:46 AM, benoit.les...@gmail.com wrote: > I've read the previous discussion again and I think we may want to revisit > this decision, at least as a long-term goal. > > First, it was made two years ago when Mozilla wasn't so vocal about Privacy > and User control as our core values. W

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-04-30 Thread Majken Connor
Yes, we have to be careful to distinguish between what Mozilla as an organization is equipped to do and what Mozilla as a community is capable of doing. It is acceptable to say that MoCo can't make this a priority with dedicated resources at the moment, but that doesn't mean that if a group of cont

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-04-30 Thread Mike Hoye
On 2014-04-30, 1:19 PM, Pascal Chevrel wrote: Obviously you don't know Benoit. He has been deeply involved in the Mozilla project for at least 10 years, he is one of our core localizers for French, he was there when there was no money, no employee and we had to build products on our own machin

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-04-30 Thread Pascal Chevrel
Le 30/04/2014 18:11, Mike Hoye a écrit : On 2014-04-30, 11:46 AM, benoit.les...@gmail.com wrote: I think these are bad excuses. The right thing being hard is never a good excuse for not doing the right thing. If that means hiring more people, or mobilizing more community members to achieve that

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-04-30 Thread Mike Hoye
On 2014-04-30, 11:46 AM, benoit.les...@gmail.com wrote: I think these are bad excuses. The right thing being hard is never a good excuse for not doing the right thing. If that means hiring more people, or mobilizing more community members to achieve that goal, or lose a few months of good stati

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-04-30 Thread benoit . leseul
On Wednesday, April 30, 2014 3:54:21 PM UTC+2, Michael Kelly wrote: > Stacy Martin from Mozilla's Privacy team helped consider this question, > > and concluded that GA did meet our requirements for privacy-respectful > > analytics. As mentioned in the bug, there was a discussion when we > > f

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-04-30 Thread Michael Kelly
The issue of privacy vs. analytics is a complex one. There's a few different questions that need to be answered to justify Mozilla's use of Google Analytics. I'm just a lowly webdev who doesn't know too much about official stances and tech, but here's my take: First: Is it okay to track user ac

Re: Inconsistency: Tracking users with Google Analytics on pages promoting Privacy

2014-04-30 Thread xefir
Le mardi 29 avril 2014 23:13:25 UTC+2, Florent Fayolle a écrit : > Hello, > > > > Everything is described in this bug: > > https://bugzilla.mozilla.org/show_bug.cgi?id=1003391 > > > > To summarize, the whatsnew page sends an Ajax request to Google Analytics > each time the user clicks on it