On 2014-05-03 08:34, David Bruant wrote:
Le 03/05/2014 05:52, Jim a écrit :
On 2014-05-02 07:45, David Bruant wrote:
Le 02/05/2014 05:46, Jim a écrit :
The feedback Mozilla is trying to gather on the usability of the
page could have been obtained using 'feedback' buttons.
If by that you mean that the web page could have a button that pops
up
a form that people fill in and submit, this is nonsensical (if you
meant something else, please correct me).
A pop-up form is not an option for a non-JS page.
Why? There are various ways to make HTML&CSS-only popups, most of
which work in all modern browsers (expect maybe IE6/7, I'd need to
test. Worst case, we'd loose their feedback, big deal?)
Sure, so long as it can be done without JS then it is in the solution
space.
You need to understand the constraints and then apply creative design
within these constraints. For example, a row of attractive feedback
buttons that work with JS disabled, and when JS is enabled zoom in on
these when leaving the page with a request to select one to leave a
feedback selection.
This is an atrocious user experience. When someone wants to leave the
page, they want to... leave the page, not give you feedback.
They may answer negatively just out of this frustration and there
would be no way to distinguish between this frustration and another
frustration. Also, a bunch of buttons is a very small amount of
information. Maybe not even a relevant one.
Good point, don't do it. Spying on people is any even more 'atrocious
user experience' once they realize. Your current design, requiring JS,
is not privacy friendly and it is not consistent with fighting for our
privacy.
Among other things, human beings are both not fully self-aware (far
away from it, myself included) and irrational. The type of feedback
you get from observing how people do behave has nothing to do with
what people would say they do (only a fraction would give feedback,
so
there is a "self-selection" bias and this fraction would say what it
thinks, not what it does).
The questions asked on the form also create a bias since they
necessarily direct the answers.
The very position and size of the button would create a bias based on
people screen size for instance.
I may be exagerating, but I feel a feedback button would mean lots of
time processing the answers where a statistical bias (well, several)
making any result questionable.
Listen to yourself. Observing how people behave while they are not
aware!
I admit I haven't checked /privacy, but I can only imagine users are
informed there about this practice.
I'll repeat what I said elsewhere [1]:
"Note that a website is already capable to "track" every single click
(to other pages within the same domain) and know your navigation
patterns within the website. I'll go further by saying that this is
possible even without cookies (look for "web keys" or "capability
URLs". These weren't aimed at tracking, but could be use for that
purpose).
I don't see how recording other clicks is that awful."
Every serious website has some form of HTTP logging (most often for
post-mortem security purposes). That's definitely some form of
"observing how people behave while they are not aware". If you're
uncomfortable with this idea, I'd recommend not going to any website
just to be sure :-/
More realistically, I'd recommend to inform yourself on common
practices of saving informations about users and wonder how much
you're okay with them.
Client side apps are an opportunity to avoid some tracking. Arguing
that just because http server driven apps can log actions that this
should be accepted in privacy friendly client side apps is not
constructive for the privacy cause.
Are you even interested in understanding the issues?
Now, tell us why Facebook and Twitter were associated prominently with
children pleading for their privacy and control on the web? Did Mozilla
receive consideration for these placements? Has Mozilla's pragmatism
sold out the privacy cause yet again? These children do not understand
what your pragmatism has done, but I do, and you are using these
children, it disgusts me.
Jim
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