Re: [GNC] Please respond to this request for help!

2019-05-01 Thread John Ralls
Adrien, No, but one can always use Windows Settings to remove the old installation and then run Windows Exploder as Admin and delete c:\Program Files (x86)\gnucash. Regards, John Ralls > On May 1, 2019, at 6:57 PM, Adrien Monteleone > wrote: > > Thanks for the clarification John, I was piec

Re: [GNC] Please respond to this request for help!

2019-05-01 Thread Adrien Monteleone
Thanks for the clarification John, I was piecing things together based on release notes and some searches. Definitive answers from you and other developers are always, of course, the most helpful. Any idea why the OP’s installation is hanging on that file? Possible solutions other than my gues

Re: [GNC] Please respond to this request for help!

2019-05-01 Thread John Ralls
Adrien, AQBanking *will* drop DTAUS support in Version 6 when that's released. As of today it still hasn't been, and the Windows and MacOS bundles still provide AQBanking 5.7.8, the latest stable release that still supports DTAUS and includes dtaus.xml. Regards, John Ralls > On May 1, 2019,

Re: [GNC] Please respond to this request for help!

2019-05-01 Thread Adrien Monteleone
As noted by Maf., 2.1.16 is ancient. It will not read the 3.x file. (if you got that far) I don’t think 2.1 will even install on Win10. (if you can even find it) dtaus.xml has to do with Aqbanking. (allows you to make a transaction in your bank account *from* GnuCash) They dropped DTAUS support

Re: [GNC] Please respond to this request for help!

2019-05-01 Thread Maf. King
On Wednesday, 1 May 2019 17:32:49 BST David Jaggar wrote: > Hello Sachin, > I'm in Britain, so with the time difference, it has meant a delay in > following up. > Good thinking to install on another computer. I did that on a friend's > computer (also Windows 10) and it installed with no problem. Ho

Re: [GNC] Please respond to this request for help!

2019-05-01 Thread David Jaggar
Hello Derek, Just as have installed from Windows 10 OS, so ought not to be any problem as works on another Windows 10 computer with similar setup. David On Wed, 1 May 2019 at 17:37, Derek Atkins wrote: > Do you have a firewall or virus scanner installed and running? > Could you (temporarily) dis

Re: [GNC] Please respond to this request for help!

2019-05-01 Thread Derek Atkins
Do you have a firewall or virus scanner installed and running? Could you (temporarily) disable it while installing GnuCash? It sounds like it might be interfering (false positive). -derek On Wed, May 1, 2019 12:32 pm, David Jaggar wrote: > Hello Sachin, > I'm in Britain, so with the time differenc

Re: [GNC] Please respond to this request for help!

2019-05-01 Thread David Jaggar
Hello Adrien, I had already done all your suggestions but there was no change in the outcome. Thanks, David. On Tue, 30 Apr 2019 at 21:34, Adrien Monteleone < adrien.montele...@lusfiber.net> wrote: > Removing the .lck file in your data directory before trying to re-open > might do the trick. Norm

Re: [GNC] Please respond to this request for help!

2019-05-01 Thread David Jaggar
Hello Sachin, I'm in Britain, so with the time difference, it has meant a delay in following up. Good thinking to install on another computer. I did that on a friend's computer (also Windows 10) and it installed with no problem. However, I downloaded the 3.5 version again, and still have the proble

Re: [GNC] Please respond to this request for help!

2019-04-30 Thread David Cousens
David, The inability to create the backup file tends to suggest that you may have permission issues to the location the datafile is stored in. The .LCK file is not an issue of itself. You can open the folder and delete the .LCK file manually. This is usually done automatically when you select open

Re: [GNC] Please respond to this request for help!

2019-04-30 Thread Colin Law
I think the Unable to Create Backup File usually means that gnucash cannot write to the folder where the accounts file is stored. What is the path to that folder? You are not running out of disk space are you? Colin On Tue, 30 Apr 2019 at 21:08, David Jaggar wrote: > > Hello Maf King, > > Than

Re: [GNC] Please respond to this request for help!

2019-04-30 Thread Adrien Monteleone
Removing the .lck file in your data directory before trying to re-open might do the trick. Normally choosing ‘open anyway’ will do this for you, but perhaps it is getting stuck. Also, be sure you are not accidentally opening a backup file. (contains a date string in the filename) Be certain to o

Re: [GNC] Please respond to this request for help!

2019-04-30 Thread Sachin Danave
Hi David Some basic points. Did you try downloading the program again and reinstalling it? Can you try installing on another computer? I have installed and am using Gnucash on Windows 10 without much hiccups. If you have a good RAM on your machine, you can install a VM of a Linux distro and try

Re: [GNC] Please respond to this request for help!

2019-04-30 Thread David Jaggar
Hello Maf King, Thanks for getting back to me. Since I sent my post to the list, I actually did find an earlier version and installed that with no problem. However, I then ended up with more problems! The GnuCash software program seems to work OK, but when I open my Gnucash data file, I have this

Re: [GNC] Please respond to this request for help!

2019-04-30 Thread Maf. King
On Tuesday, 30 April 2019 19:02:07 BST David Jaggar wrote: > Hello All: > This is my second request; no response to my first one. > I cannot get Gnucash 3.5 to install on Windows 10. The dtaus.xml file is > suspended during the installation process and the whole installation hangs > up. Gnucash 3.5

[GNC] Please respond to this request for help!

2019-04-30 Thread David Jaggar
Hello All: This is my second request; no response to my first one. I cannot get Gnucash 3.5 to install on Windows 10. The dtaus.xml file is suspended during the installation process and the whole installation hangs up. Gnucash 3.5 has removed the earlier version, so I can't go back to that. Right n