Hello Adrien, I had already done all your suggestions but there was no change in the outcome. Thanks, David.
On Tue, 30 Apr 2019 at 21:34, Adrien Monteleone < adrien.montele...@lusfiber.net> wrote: > Removing the .lck file in your data directory before trying to re-open > might do the trick. Normally choosing ‘open anyway’ will do this for you, > but perhaps it is getting stuck. Also, be sure you are not accidentally > opening a backup file. (contains a date string in the filename) Be certain > to open GnuCash first, instead of double-clicking the data file. Verify the > file name at the top of the window is what you want, else use File > Open > to get to the correct one. > > Regards, > Adrien > > > On Apr 30, 2019, at 3:25 PM, Sachin Danave <sachin.dan...@gmail.com> > wrote: > > > > Hi David > > > > Some basic points. Did you try downloading the program again and > > reinstalling it? Can you try installing on another computer? > > > > I have installed and am using Gnucash on Windows 10 without much hiccups. > > > > If you have a good RAM on your machine, you can install a VM of a Linux > > distro and try installing. > > > > Hope this helps > > > > Regards > > > > Sachin > > > > On Wed, 1 May 2019, 01:37 David Jaggar, <davidjag...@gmail.com> wrote: > > > >> Hello Maf King, > >> > >> Thanks for getting back to me. Since I sent my post to the list, I > actually > >> did find an earlier version and installed that with no problem. > However, I > >> then ended up with more problems! The GnuCash software program seems to > >> work OK, but when I open my Gnucash data file, I have this error > message: > >> "Gnucash could not obtain the lock for [and then it lists the directory > of > >> folders to get to the location of the file]. That database may be in > use by > >> another user, in which case you should not save the database. Do you > want > >> to proceed with saving the database?" > >> It gives me the option to open the database anyway, which I then do. > >> > >> However, when I come to save the file, I get this error message: > >> "Could not make a backup of this file [and then it lists the folder tree > >> and ends with the database filename.gnucash]" > >> > >> I am forced to close the software program without being able to save the > >> new entries. > >> Then I have the option to cancel or save. However, if I choose to save, > it > >> asks for a new file name, but then that doesn't work, and I'm forced to > >> close the file without being able to save it. > >> > >> I just don't know how I can actually use my database to enter new data > and > >> save it again. I can read my previously entered data though. > >> > >> Any ideas? > >> David. > >> davidjag...@gmail.com > >> > >> On Tue, 30 Apr 2019 at 19:22, Maf. King <m...@chilwell.net> wrote: > > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > -- David H. Jaggar, MRCVS, DC Snail mail: 26th October 2018 to 16th April 2019: 1217 Cedar Avenue Boulder CO 80304 US of A Voicemail: +1 (303) 449-7131 - home +1 (303) 506-0025 - mobile E-mail: davidjag...@gmail.com 17th April 2019 to 17th October 2019: Uwch y Don Church Bay Rhydwyn, Holyhead Ynys Môn, Wales LL65 4HA The British Isles Voicemail: +44 (1407) 730-146 - home +44 (7399) 304-685 - mobile E-mail: davidjag...@gmail.com The above also applies to Jenai Services. This e-mail is sent on behalf of David H. Jaggar, MRCVS, DC. Its contents are confidential to the intended recipient and may be legally privileged. If you are not the intended recipient: 1) you must not disclose, copy, or distribute its contents to any other person nor use its contents in any way; 2) please contact David H. Jaggar immediately on (1)303-506-0025 quoting the name of the sender and the addressee, then delete it from your system. David H. Jaggar has scanned this e-mail for viruses but does not accept any responsibility for viruses once this e-mail has been transmitted. You should scan attachments (if any) for viruses. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
