On Wednesday, 1 May 2019 17:32:49 BST David Jaggar wrote:
> Hello Sachin,
> I'm in Britain, so with the time difference, it has meant a delay in
> following up.
> Good thinking to install on another computer. I did that on a friend's
> computer (also Windows 10) and it installed with no problem. However, I
> downloaded the 3.5 version again, and still have the problem. I also find
> that I can no longer reinstall my earlier version (2.1.16 ver) because I
> have the same problem: the dtaus.xml file stops in the installation and
> task manager indicates that the setup is suspended.
> 

Hi David,

2.1.16 is *very* old, and probably a development version too.

Can you try 3.4  https://sourceforge.net/projects/gnucash/files/
gnucash%20%28stable%29/3.4/, 

or at least 2.6.21
https://sourceforge.net/projects/gnucash/files/gnucash%20%28stable%29/2.6.21/

(both found from the  gnucash.org  index page then the "More Downloads" link


Maf.





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