Removing the .lck file in your data directory before trying to re-open might do the trick. Normally choosing ‘open anyway’ will do this for you, but perhaps it is getting stuck. Also, be sure you are not accidentally opening a backup file. (contains a date string in the filename) Be certain to open GnuCash first, instead of double-clicking the data file. Verify the file name at the top of the window is what you want, else use File > Open to get to the correct one.
Regards, Adrien > On Apr 30, 2019, at 3:25 PM, Sachin Danave <sachin.dan...@gmail.com> wrote: > > Hi David > > Some basic points. Did you try downloading the program again and > reinstalling it? Can you try installing on another computer? > > I have installed and am using Gnucash on Windows 10 without much hiccups. > > If you have a good RAM on your machine, you can install a VM of a Linux > distro and try installing. > > Hope this helps > > Regards > > Sachin > > On Wed, 1 May 2019, 01:37 David Jaggar, <davidjag...@gmail.com> wrote: > >> Hello Maf King, >> >> Thanks for getting back to me. Since I sent my post to the list, I actually >> did find an earlier version and installed that with no problem. However, I >> then ended up with more problems! The GnuCash software program seems to >> work OK, but when I open my Gnucash data file, I have this error message: >> "Gnucash could not obtain the lock for [and then it lists the directory of >> folders to get to the location of the file]. That database may be in use by >> another user, in which case you should not save the database. Do you want >> to proceed with saving the database?" >> It gives me the option to open the database anyway, which I then do. >> >> However, when I come to save the file, I get this error message: >> "Could not make a backup of this file [and then it lists the folder tree >> and ends with the database filename.gnucash]" >> >> I am forced to close the software program without being able to save the >> new entries. >> Then I have the option to cancel or save. However, if I choose to save, it >> asks for a new file name, but then that doesn't work, and I'm forced to >> close the file without being able to save it. >> >> I just don't know how I can actually use my database to enter new data and >> save it again. I can read my previously entered data though. >> >> Any ideas? >> David. >> davidjag...@gmail.com >> >> On Tue, 30 Apr 2019 at 19:22, Maf. King <m...@chilwell.net> wrote: _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
