Re: [GNC] can not open file

[William Prescott]

Did you download the Apple Silicon version (Gnucash-Arm-5.10-1) or the Intel 
version (Gnucash-Intel-5.10-1)?

Will


On 7 Feb 2025, at 18:47, Chris Tsuji  wrote:

Will
Tried to upgrade but received a message that indicated the the software is not 
supported on the mac
Chris
 
 
Sent: Friday, February 07, 2025 at 4:38 PM
From: "William Prescott" 
To: "Users GnuCash" 
Subject: Re: [GNC] can not open file
Chris,

Upgrade Gnucash to 5.9-2 or 5.10-1. There is a known problem with 5.8 and MacOS 
15, definitely with Apple Chips. I am not sure if it affects Intel chips, but 
it probably does.

Best wishes,
Will

On 7 Feb 2025, at 17:39, Jim DeLaHunt  wrote:

Hello, Chris:

Welcome back. I'm sad to hear that you cannot open your files.

On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
> Hope someone can help me.
> I can not open my files.
> version 5.8
> imac os 15.3
> processor: 3.3 ghz 6-core intel corei5
> memory 15 GB
>
> Chris Tsuji

Thank you for giving us the details on your GnuCash version and your OS. That 
is helpful.

What do you observe? What specific actions do you take to try to open your 
files? What do you observe happening? What do you expect to happen?

Do you know where on your Macintosh storage those files are? Could you, for 
example, find them so that you can list the in a Finder window? Can you do a 
Get Info on those files, to see their size and modification date?

Answers to these questions might be illuminating.

Best regards,
—Jim DeLaHunt

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Re: [GNC] can not open file

[David H]

Chris,

Still can't figure out if you are running on Apple Mac Silicon but I think
you must be if you are running macOS Sequoia 15.3 ?  In which case you need
to download and install the Apple macOS Apple Silicon version for your mac
(Gnucash-Arm-5.10-1.dmg) - please confirm if that is what you have
downloaded and are attempting to install.

Cheers Dave H.

[image: chrome_HtVNHRxVMA.png]


On Sat, 8 Feb 2025 at 14:22, Chris Tsuji via gnucash-user <
gnucash-user@gnucash.org> wrote:

>Jim
>I upgraded the os to 15.3
>Gnucash worked before I upgraded th os.
>
>Here what I did before
>
>When I open
>
>see attached one
>
>
>When I click on open anyway
>
>I get an error Gnucash quit unexpectedly
>
>Then I click on reopen, and the above come up.
>
>I then use open folder and find the gnucash file and click on it, and
>it goes back to the above.
>
>Attempted to open the file by clicking on it, but again goes to the
>above
>
>
>Tried to obtain gnucash v5.10 but after downloading, I get a circle
>with a line across the circle.
>
>Dragged to the hard disk and receive the error that is it not supported
>on this mac.
>
>attachment 2 is the file
>Hope you can help
>Chris Tsuji
>
>Sent: Friday, February 07, 2025 at 6:58 PM
>From: "Jim DeLaHunt" 
>To: "Chris Tsuji" 
>Cc: gnucash-user@gnucash.org
>Subject: Re: [GNC] can not open file
>Chris:
>On 2025-02-07 16:42, Chris Tsuji via gnucash-user wrote:
>> Jim
>> Please see attached
>> Can Gnucash run on OS 15.3? I just upgraded?
>> Thank for your help
>> Chris
>>
>>
>> Sent: Friday, February 07, 2025 at 3:39 PM
>> From: "Jim DeLaHunt" 
>> To: "Chris Tsuji" 
>> Cc: gnucash-user@gnucash.org
>> Subject: Re: [GNC] can not open file
>> Hello, Chris:
>> Welcome back. I'm sad to hear that you cannot open your files.
>> On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
>> > Hope someone can help me.
>> > I can not open my files.
>> > version 5.8
>> > imac os 15.3
>> > processor: 3.3 ghz 6-core intel corei5
>> > memory 15 GB
>> >
>> > Chris Tsuji
>> Thank you for giving us the details on your GnuCash version and your
>> OS.
>> That is helpful.
>> What do you observe? What specific actions do you take to try to open
>> your files? What do you observe happening? What do you expect to
>> happen?
>> Do you know where on your Macintosh storage those files are? Could
>you,
>> for example, find them so that you can list the in a Finder window?
>> Can
>> you do a Get Info on those files, to see their size and modification
>> date?
>> Answers to these questions might be illuminating.
>Could you please re-send this message, but not in the form of a word
>processing file attachment?  Please put the text of your comments in
>the
>body of the message. If you have screen shots, add them as attachments
>to the message. (Don't paste images into the body of the message, the
>mailing list deletes those.) This makes it easier for everyone reading
>the message to quickly grasp your message and reply.
>You mention, "I just upgraded".  Which did you upgrade, macOS or
>GnuCash?
>Has this version of GnuCash ever worked on your computer with this
>version of macOS? Or is it a matter of, it used to work, then you
>changed either GnuCash or macOS, and it has never worked since?
>Best regards,
> —Jim DeLaHunt
> ___
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Re: [GNC] can not open file

[Jim DeLaHunt]

David:

Thank you for helping Chris with his problem.

On 2025-02-07 20:50, David H wrote:

Chris,

Still can't figure out if you are running on Apple Mac Silicon...
Apparently Chris is not. Back on 2025-02-07 15:28, Chris Tsuji via 
gnucash-user wrote:

   > > processor: 3.3 ghz 6-core intel corei5



but I think you must be if you are running macOS Sequoia 15.3 ?
... are you sure about that?  This Apple list of Mac models 
 lists systems from 2018 which 
support macOS Sequoia, and have intel processors. e.g. the MacBook Pro 
(13-inch, 2018, Four Thunderbolt 3 ports).


In which case you need to download and install the Apple macOS Apple 
Silicon version for your mac (Gnucash-Arm-5.10-1.dmg) - please confirm 
if that is what you have downloaded and are attempting to install.


I completely agree with this. There are GnuCash installers for macOS 
Apple Silicon and for macOS intel, and one should download the correct one.


On Sat, 8 Feb 2025 at 14:22, Chris Tsuji via gnucash-user 
 wrote:


 Tried to obtain gnucash v5.10 but after downloading, I get a circle 
with a line across the circle.


That seems consistent with Chris having the Apple Silicon GnuCash 
installer for an intel Mac.


Best regards,
   —Jim DeLaHunt



Cheers Dave H.

chrome_HtVNHRxVMA.png


On Sat, 8 Feb 2025 at 14:22, Chris Tsuji via gnucash-user 
 wrote:


 Jim
   I upgraded the os to 15.3
   Gnucash worked before I upgraded th os.

   Here what I did before

   When I open

   see attached one


   When I click on open anyway

   I get an error Gnucash quit unexpectedly

   Then I click on reopen, and the above come up.

   I then use open folder and find the gnucash file and click on
it, and
   it goes back to the above.

   Attempted to open the file by clicking on it, but again goes to the
   above


   Tried to obtain gnucash v5.10 but after downloading, I get a circle
   with a line across the circle.

   Dragged to the hard disk and receive the error that is it not
supported
   on this mac.

   attachment 2 is the file
   Hope you can help
   Chris Tsuji

   Sent: Friday, February 07, 2025 at 6:58 PM
   From: "Jim DeLaHunt" mailto:list%2bgnuc...@jdlh.com>>
   To: "Chris Tsuji" 
   Cc: gnucash-user@gnucash.org
   Subject: Re: [GNC] can not open file
   Chris:
   On 2025-02-07 16:42, Chris Tsuji via gnucash-user wrote:
   > Jim
   > Please see attached
   > Can Gnucash run on OS 15.3? I just upgraded?
   > Thank for your help
   > Chris
   >
   >
   > Sent: Friday, February 07, 2025 at 3:39 PM
   > From: "Jim DeLaHunt" mailto:list%2bgnuc...@jdlh.com>>
   > To: "Chris Tsuji" 
   > Cc: gnucash-user@gnucash.org
   > Subject: Re: [GNC] can not open file
   > Hello, Chris:
   > Welcome back. I'm sad to hear that you cannot open your files.
   > On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
   > > Hope someone can help me.
   > > I can not open my files.
   > > version 5.8
   > > imac os 15.3
   > > processor: 3.3 ghz 6-core intel corei5
   > > memory 15 GB
   > >
   > > Chris Tsuji
   > Thank you for giving us the details on your GnuCash version
and your
   > OS.
   > That is helpful.
   > What do you observe? What specific actions do you take to try
to open
   > your files? What do you observe happening? What do you expect to
   > happen?
   > Do you know where on your Macintosh storage those files are?
Could
   you,
   > for example, find them so that you can list the in a Finder
window?
   > Can
   > you do a Get Info on those files, to see their size and
modification
   > date?
   > Answers to these questions might be illuminating.
   Could you please re-send this message, but not in the form of a
word
   processing file attachment?  Please put the text of your
comments in
   the
   body of the message. If you have screen shots, add them as
attachments
   to the message. (Don't paste images into the body of the
message, the
   mailing list deletes those.) This makes it easier for everyone
reading
   the message to quickly grasp your message and reply.
   You mention, "I just upgraded".  Which did you upgrade, macOS or
   GnuCash?
   Has this version of GnuCash ever worked on your computer with this
   version of macOS? Or is it a matter of, it used to work, then you
   changed either GnuCash or macOS, and it has never worked since?
   Best regards,
        —Jim DeLaHunt
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[GNC] can not open file

[Chris Tsuji via gnucash-user]

   Hope someone can help me.
   I can not open my files.
   version 5.8
   imac os 15.3
   processor: 3.3 ghz 6-core intel corei5
   memory 15 GB

   Chris Tsuji
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Re: [GNC] can not open file

[R Losey]

Chris:

Apple introduced some kind of bug in 15.1 (maybe 15.2). GnuCash was changed
to get around the problem, so you definitely need the latest version of
GnuCash. As has been stated, please ensure that you download the right
version.

Having said that, the "cannot obtain lock" is a safety feature so that the
GnuCash files are only opened once (for example, I have my GnuCash files
stored on my home NAS, and they can be accessed from any computer in the
house).  When GnuCash starts up, it creates a "lock file", and it deletes
it when it shuts down. Anyone else trying to run GnuCash on the same file
will get the warning about not being able to obtain the lock. However, if
GnuCash crashes, or if the computer crashes (or is shut down) while GnuCash
is open, the "lock file" won't get removed, and you get the error message.
If you KNOW that no other computer is running GnuCash and accessing the
files, the "Open Anyway" is safe - it just deletes and then re-creates the
lock file.  This lock file feature has saved me a couple of times when I
forgot that I had GnuCash open on another computer.



On Fri, Feb 7, 2025 at 10:22 PM Chris Tsuji via gnucash-user <
gnucash-user@gnucash.org> wrote:

>Jim
>I upgraded the os to 15.3
>Gnucash worked before I upgraded th os.
>
>Here what I did before
>
>When I open
>
>see attached one
>
>
>When I click on open anyway
>
>I get an error Gnucash quit unexpectedly
>
>Then I click on reopen, and the above come up.
>
>I then use open folder and find the gnucash file and click on it, and
>it goes back to the above.
>
>Attempted to open the file by clicking on it, but again goes to the
>above
>
>
>Tried to obtain gnucash v5.10 but after downloading, I get a circle
>with a line across the circle.
>
>Dragged to the hard disk and receive the error that is it not supported
>on this mac.
>
>attachment 2 is the file
>Hope you can help
>Chris Tsuji
>
>Sent: Friday, February 07, 2025 at 6:58 PM
>From: "Jim DeLaHunt" 
>To: "Chris Tsuji" 
>Cc: gnucash-user@gnucash.org
>Subject: Re: [GNC] can not open file
>Chris:
>On 2025-02-07 16:42, Chris Tsuji via gnucash-user wrote:
>> Jim
>> Please see attached
>> Can Gnucash run on OS 15.3? I just upgraded?
>> Thank for your help
>> Chris
>>
>>
>> Sent: Friday, February 07, 2025 at 3:39 PM
>> From: "Jim DeLaHunt" 
>> To: "Chris Tsuji" 
>> Cc: gnucash-user@gnucash.org
>> Subject: Re: [GNC] can not open file
>> Hello, Chris:
>> Welcome back. I'm sad to hear that you cannot open your files.
>> On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
>> > Hope someone can help me.
>> > I can not open my files.
>> > version 5.8
>> > imac os 15.3
>> > processor: 3.3 ghz 6-core intel corei5
>> > memory 15 GB
>> >
>> > Chris Tsuji
>> Thank you for giving us the details on your GnuCash version and your
>> OS.
>> That is helpful.
>> What do you observe? What specific actions do you take to try to open
>> your files? What do you observe happening? What do you expect to
>> happen?
>> Do you know where on your Macintosh storage those files are? Could
>you,
>> for example, find them so that you can list the in a Finder window?
>> Can
>> you do a Get Info on those files, to see their size and modification
>> date?
>> Answers to these questions might be illuminating.
>Could you please re-send this message, but not in the form of a word
>processing file attachment?  Please put the text of your comments in
>the
>body of the message. If you have screen shots, add them as attachments
>to the message. (Don't paste images into the body of the message, the
>mailing list deletes those.) This makes it easier for everyone reading
>the message to quickly grasp your message and reply.
>You mention, "I just upgraded".  Which did you upgrade, macOS or
>GnuCash?
>Has this version of GnuCash ever worked on your computer with this
>version of macOS? Or is it a matter of, it used to work, then you
>changed either GnuCash or macOS, and it has never worked since?
>Best regards,
> —Jim DeLaHunt
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
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-- 
_
Richard Losey
rlo...@gmail.com
Micah 6:8
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You c

Re: [GNC] can not open file

[David H]

Hi Jim,

Ah you must be right, my apple MacBook is from 2017 and my iMac from
2014 so my knowledge is a bit hazy on what Sequioa runs on these days.-
it's been quite some time since I had a mocOS version update on the MacBook
let alone the iMac.

These threads are all over the place on users having issues after upgrading
to Sequioa and I thought I remembered a posting from John Ralls that said
you needed to update to the latest version and may have misremebered if it
was talking about apple silicon chips.

So you're correct of course, Chris should download the latest correct
version for his machine and install that to get going again.

Cheers David H.

On Sat, 8 Feb 2025 at 15:05, Jim DeLaHunt  wrote:

> David:
>
> Thank you for helping Chris with his problem.
> On 2025-02-07 20:50, David H wrote:
>
> Chris,
>
> Still can't figure out if you are running on Apple Mac Silicon...
>
> Apparently Chris is not. Back on 2025-02-07 15:28, Chris Tsuji via
> gnucash-user wrote:
>> > processor: 3.3 ghz 6-core intel corei5
>
>
> but I think you must be if you are running macOS Sequoia 15.3 ?
>
> ... are you sure about that?  This Apple list of Mac models
> 
>  lists systems from 2018 which
> support macOS Sequoia, and have intel processors. e.g. the MacBook Pro
> (13-inch, 2018, Four Thunderbolt 3 ports).
>
> In which case you need to download and install the Apple macOS Apple
> Silicon version for your mac (Gnucash-Arm-5.10-1.dmg) - please confirm if
> that is what you have downloaded and are attempting to install.
>
> I completely agree with this. There are GnuCash installers for macOS Apple
> Silicon and for macOS intel, and one should download the correct one.
>
> On Sat, 8 Feb 2025 at 14:22, Chris Tsuji via gnucash-user
>   wrote:
>
>  Tried to obtain gnucash v5.10 but after downloading, I get a circle with
> a line across the circle.
>
> That seems consistent with Chris having the Apple Silicon GnuCash
> installer for an intel Mac.
>
> Best regards,
>—Jim DeLaHunt
>
>
> Cheers Dave H.
>
> [image: chrome_HtVNHRxVMA.png]
>
>
> On Sat, 8 Feb 2025 at 14:22, Chris Tsuji via gnucash-user <
> gnucash-user@gnucash.org> wrote:
>
>>Jim
>>I upgraded the os to 15.3
>>Gnucash worked before I upgraded th os.
>>
>>Here what I did before
>>
>>When I open
>>
>>see attached one
>>
>>
>>When I click on open anyway
>>
>>I get an error Gnucash quit unexpectedly
>>
>>Then I click on reopen, and the above come up.
>>
>>I then use open folder and find the gnucash file and click on it, and
>>it goes back to the above.
>>
>>Attempted to open the file by clicking on it, but again goes to the
>>above
>>
>>
>>Tried to obtain gnucash v5.10 but after downloading, I get a circle
>>with a line across the circle.
>>
>>Dragged to the hard disk and receive the error that is it not supported
>>on this mac.
>>
>>attachment 2 is the file
>>Hope you can help
>>Chris Tsuji
>>
>>Sent: Friday, February 07, 2025 at 6:58 PM
>>From: "Jim DeLaHunt" 
>>To: "Chris Tsuji" 
>>Cc: gnucash-user@gnucash.org
>>Subject: Re: [GNC] can not open file
>>Chris:
>>On 2025-02-07 16:42, Chris Tsuji via gnucash-user wrote:
>>> Jim
>>> Please see attached
>>> Can Gnucash run on OS 15.3? I just upgraded?
>>> Thank for your help
>>> Chris
>>>
>>>
>>> Sent: Friday, February 07, 2025 at 3:39 PM
>>> From: "Jim DeLaHunt" 
>>> To: "Chris Tsuji" 
>>> Cc: gnucash-user@gnucash.org
>>> Subject: Re: [GNC] can not open file
>>> Hello, Chris:
>>> Welcome back. I'm sad to hear that you cannot open your files.
>>> On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
>>> > Hope someone can help me.
>>> > I can not open my files.
>>> > version 5.8
>>> > imac os 15.3
>>> > processor: 3.3 ghz 6-core intel corei5
>>> > memory 15 GB
>>> >
>>> > Chris Tsuji
>>> Thank you for giving us the details on your GnuCash version and your
>>> OS.
>>> That is helpful.
>>> What do you observe? What specific actions do you take to try to open
>>> your files? What do you observe happening? What do you expect to
>>> happen?
>>> Do you know where on your Macintosh storage those files are? Could
>>you,
>>> for example, find them so that you can list the in a Finder window?
>>> Can
>>> you do a Get Info on those files, to see their size and modification
>>> date?
>>> Answers to these questions might be illuminating.
>>Could you please re-send this message, but not in the form of a word
>>processing file attachment?  Please put the text of your comments in
>>the
>>body of the message. If you have screen shots, add them as attachments
>>to the message. (Don't paste images into the body of the message, the
>>mailing list deletes those.) This makes it easi

[GNC] confusion on new fields in csv import

[Gio Bacareza]

Dear GnuCash Community,

I recently upgraded GnuCash on my Mac to Version 5.10 and noticed a
significant change in the CSV import feature. The "Deposit" and
"Withdrawal" fields have been replaced with "Amount," "Amount (Negated),"
"Transfer Amount," and "Transfer Amount (Negated)."

My previous CSV structure was straightforward: date, description, account,
transfer account, withdrawal, deposit. I'm having trouble understanding the
differences between the new fields and how they relate to my old CSV
format. I've searched the documentation, but it doesn't seem to be updated
yet, as it still refers to withdrawals and deposits.

Could you please clarify the purpose of each new field and provide guidance
on how to map my old CSV data to the new format?

Thank you for your time and assistance.

Sincerely,
Gio
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[GNC] Problem opening Gnu Cash

[Robert Assaley]

I hope I can get this working again.   Please see the attached file.



Thank you,

Robert Assaley
r.assa...@gmail.com
260.450.

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Re: [GNC] URGENT help needed

[David Reiser via gnucash-user]

You’re using an old version of gnucash. What system version of macOS are you 
using? You might have to upgrade gnucash (currently at 5.10). Make sure you 
don’t have the gnucash file open already, and if gnucash crashes when you click 
the “open anyway” button, then you certainly have a system version/gnucash 
version incompatibility.
--
Dave Reiser
dbrei...@icloud.com





> On Feb 7, 2025, at 19:10, Owen Willows  wrote:
> 
> Dear Gnucash,
> Please help me with the problem below. I am close to submitting my audited 
> filings and cannot afford for this to be not functioning.
> This is the error message when I try to open Gnucash.
> 
> 
> Please advise,
> Owen___
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Re: [GNC] can not open file

[Chris Tsuji via gnucash-user]

   Robert,
   How did you solve the can not open file problem?
   I am having the same problem
   Thank you in advance
   Chris Tsuji


   Sent: Friday, February 07, 2025 at 4:52 PM
   From: "Robert Assaley" 
   To: "Chris Tsuji" 
   Cc: "Jim DeLaHunt" , gnucash-user@gnucash.org
   Subject: Re: [GNC] can not open file
   BTW, I am unsure if I was supposed to get a copy of this email, but it
   solved my problems as well.

   Thank you, whoever you are.


   Robert Assaley
   r.assa...@gmail.com
   260.450.


   On Feb 7, 2025, at 7:42 PM, Chris Tsuji via gnucash-user
wrote:


 Please see attached
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Re: [GNC] URGENT help needed

[David Reiser via gnucash-user]

You’ll have to download the new version from a web browser. The link for the 
newest Apple Silicon version points to sourceforge:

https://sourceforge.net/projects/gnucash/files/gnucash%20%28stable%29/5.10/Gnucash-Arm-5.10-1.dmg/download
Dragging the new app version to your Applications folder will install it. I 
think the new version will read the old data file. Changing the app itself 
doesn’t touch the data.

To be safe, rename the old version of gnucash just to keep it around, and make 
a copy of your data file before you attempt to open it in gnucash 5.10.

Make sure you know which version of gnucash is which, so you don’t open the 
older version unless your certain you want to.

--
Dave Reiser
dbrei...@icloud.com





> On Feb 7, 2025, at 22:04, Owen Willows  wrote:
> 
> Dear David,
> I am using a MacBook Air 13”, M2 running OS Sequoia 15.3 
> The GnuCash version is 4.13.
> 
> I cannot find an update option on Gnucash. Should I uninstall and reinstall 
> the latest version?  If so, will it automatically upload all my data? 
> Sorry to appear so challenged in this area but I am very nervous about losing 
> almost a years data.
> Thanks so much for your advice. Really appreciated.
> Owen.
> 
> 
>> On 8 Feb 2025, at 10:37 AM, David Reiser via gnucash-user 
>>  wrote:
>> 
>> You’re using an old version of gnucash. What system version of macOS are you 
>> using? You might have to upgrade gnucash (currently at 5.10). Make sure you 
>> don’t have the gnucash file open already, and if gnucash crashes when you 
>> click the “open anyway” button, then you certainly have a system 
>> version/gnucash version incompatibility.
>> --
>> Dave Reiser
>> dbrei...@icloud.com
>> 
>> 
>> 
>> 
>> 
>>> On Feb 7, 2025, at 19:10, Owen Willows  wrote:
>>> 
>>> Dear Gnucash,
>>> Please help me with the problem below. I am close to submitting my audited 
>>> filings and cannot afford for this to be not functioning.
>>> This is the error message when I try to open Gnucash.
>>> 
>>> 
>>> Please advise,
>>> Owen___
>>> gnucash-user mailing list
>>> gnucash-user@gnucash.org
>>> To update your subscription preferences or to unsubscribe:
>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>> -
>>> Please remember to CC this list on all your replies.
>>> You can do this by using Reply-To-List or Reply-All.
>> 
>> ___
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>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
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>> You can do this by using Reply-To-List or Reply-All.
> 

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Re: [GNC] URGENT help needed

[David Carlson]

Sorry, I know nothing about Apples or Mac other than some of those I find
in my grocery store are very tasty.

That warning apparently does not work there like it does in Windows or
Linux.

David Carlson


On Fri, Feb 7, 2025 at 9:20 PM David Reiser via gnucash-user <
gnucash-user@gnucash.org> wrote:

> You’ll have to download the new version from a web browser. The link for
> the newest Apple Silicon version points to sourceforge:
>
>
> https://sourceforge.net/projects/gnucash/files/gnucash%20%28stable%29/5.10/Gnucash-Arm-5.10-1.dmg/download
> 
> Dragging the new app version to your Applications folder will install it.
> I think the new version will read the old data file. Changing the app
> itself doesn’t touch the data.
>
> To be safe, rename the old version of gnucash just to keep it around, and
> make a copy of your data file before you attempt to open it in gnucash 5.10.
>
> Make sure you know which version of gnucash is which, so you don’t open
> the older version unless your certain you want to.
>
> --
> Dave Reiser
> dbrei...@icloud.com
>
>
>
>
>
> > On Feb 7, 2025, at 22:04, Owen Willows  wrote:
> >
> > Dear David,
> > I am using a MacBook Air 13”, M2 running OS Sequoia 15.3
> > The GnuCash version is 4.13.
> >
> > I cannot find an update option on Gnucash. Should I uninstall and
> reinstall the latest version?  If so, will it automatically upload all my
> data?
> > Sorry to appear so challenged in this area but I am very nervous about
> losing almost a years data.
> > Thanks so much for your advice. Really appreciated.
> > Owen.
> >
> >
> >> On 8 Feb 2025, at 10:37 AM, David Reiser via gnucash-user <
> gnucash-user@gnucash.org> wrote:
> >>
> >> You’re using an old version of gnucash. What system version of macOS
> are you using? You might have to upgrade gnucash (currently at 5.10). Make
> sure you don’t have the gnucash file open already, and if gnucash crashes
> when you click the “open anyway” button, then you certainly have a system
> version/gnucash version incompatibility.
> >> --
> >> Dave Reiser
> >> dbrei...@icloud.com
> >>
> >>
> >>
> >>
> >>
> >>> On Feb 7, 2025, at 19:10, Owen Willows  wrote:
> >>>
> >>> Dear Gnucash,
> >>> Please help me with the problem below. I am close to submitting my
> audited filings and cannot afford for this to be not functioning.
> >>> This is the error message when I try to open Gnucash.
> >>> 
> >>>
> >>> Please advise,
> >>> Owen___
> >>> gnucash-user mailing list
> >>> gnucash-user@gnucash.org
> >>> To update your subscription preferences or to unsubscribe:
> >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> >>> -
> >>> Please remember to CC this list on all your replies.
> >>> You can do this by using Reply-To-List or Reply-All.
> >>
> >> ___
> >> gnucash-user mailing list
> >> gnucash-user@gnucash.org
> >> To update your subscription preferences or to unsubscribe:
> >> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> >> -
> >> Please remember to CC this list on all your replies.
> >> You can do this by using Reply-To-List or Reply-All.
> >
>
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>


-- 
David Carlson
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Re: [GNC] can not open file

[Jim DeLaHunt]

Hello, Chris:

Welcome back. I'm sad to hear that you cannot open your files.

On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:

Hope someone can help me.
I can not open my files.
version 5.8
imac os 15.3
processor: 3.3 ghz 6-core intel corei5
memory 15 GB

Chris Tsuji


Thank you for giving us the details on your GnuCash version and your OS. 
That is helpful.


What do you observe?  What specific actions do you take to try to open 
your files?  What do you observe happening?  What do you expect to happen?


Do you know where on your Macintosh storage those files are? Could you, 
for example, find them so that you can list the in a Finder window?  Can 
you do a Get Info on those files, to see their size and modification date?


Answers to these questions might be illuminating.

Best regards,
 —Jim DeLaHunt

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Re: [GNC] can not open file

[William Prescott]

Chris,

Upgrade Gnucash to 5.9-2 or 5.10-1. There is a known problem with 5.8 and MacOS 
15, definitely with Apple Chips. I am not sure if it affects Intel chips, but 
it probably does.

Best wishes,
Will

On 7 Feb 2025, at 17:39, Jim DeLaHunt  wrote:

Hello, Chris:

Welcome back. I'm sad to hear that you cannot open your files.

On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
>Hope someone can help me.
>I can not open my files.
>version 5.8
>imac os 15.3
>processor: 3.3 ghz 6-core intel corei5
>memory 15 GB
> 
>Chris Tsuji

Thank you for giving us the details on your GnuCash version and your OS. That 
is helpful.

What do you observe?  What specific actions do you take to try to open your 
files?  What do you observe happening?  What do you expect to happen?

Do you know where on your Macintosh storage those files are? Could you, for 
example, find them so that you can list the in a Finder window?  Can you do a 
Get Info on those files, to see their size and modification date?

Answers to these questions might be illuminating.

Best regards,
 —Jim DeLaHunt

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Re: [GNC] can not open file

[Chris Tsuji via gnucash-user]

   Will
   Tried to upgrade but received a message that indicated the the software
   is not supported on the mac
   Chris


   Sent: Friday, February 07, 2025 at 4:38 PM
   From: "William Prescott" 
   To: "Users GnuCash" 
   Subject: Re: [GNC] can not open file
   Chris,
   Upgrade Gnucash to 5.9-2 or 5.10-1. There is a known problem with 5.8
   and MacOS 15, definitely with Apple Chips. I am not sure if it affects
   Intel chips, but it probably does.
   Best wishes,
   Will
   On 7 Feb 2025, at 17:39, Jim DeLaHunt  wrote:
   Hello, Chris:
   Welcome back. I'm sad to hear that you cannot open your files.
   On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
   > Hope someone can help me.
   > I can not open my files.
   > version 5.8
   > imac os 15.3
   > processor: 3.3 ghz 6-core intel corei5
   > memory 15 GB
   >
   > Chris Tsuji
   Thank you for giving us the details on your GnuCash version and your
   OS. That is helpful.
   What do you observe? What specific actions do you take to try to open
   your files? What do you observe happening? What do you expect to
   happen?
   Do you know where on your Macintosh storage those files are? Could you,
   for example, find them so that you can list the in a Finder window? Can
   you do a Get Info on those files, to see their size and modification
   date?
   Answers to these questions might be illuminating.
   Best regards,
   —Jim DeLaHunt
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References

   1. https://lists.gnucash.org/mailman/listinfo/gnucash-user
   2. https://lists.gnucash.org/mailman/listinfo/gnucash-user
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Re: [GNC] can not open file

[Jim DeLaHunt]

Chris:

On 2025-02-07 16:42, Chris Tsuji via gnucash-user wrote:

Jim
Please see attached
Can Gnucash run on OS 15.3?  I just upgraded?
Thank for your help
Chris


Sent: Friday, February 07, 2025 at 3:39 PM
From: "Jim DeLaHunt" 
To: "Chris Tsuji" 
Cc: gnucash-user@gnucash.org
Subject: Re: [GNC] can not open file
Hello, Chris:
Welcome back. I'm sad to hear that you cannot open your files.
On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
> Hope someone can help me.
> I can not open my files.
> version 5.8
> imac os 15.3
> processor: 3.3 ghz 6-core intel corei5
> memory 15 GB
>
> Chris Tsuji
Thank you for giving us the details on your GnuCash version and your
OS.
That is helpful.
What do you observe?  What specific actions do you take to try to open
your files?  What do you observe happening?  What do you expect to
happen?
Do you know where on your Macintosh storage those files are? Could you,
for example, find them so that you can list the in a Finder window?
Can
you do a Get Info on those files, to see their size and modification
date?
Answers to these questions might be illuminating.


Could you please re-send this message, but not in the form of a word 
processing file attachment?  Please put the text of your comments in the 
body of the message. If you have screen shots, add them as attachments 
to the message. (Don't paste images into the body of the message, the 
mailing list deletes those.) This makes it easier for everyone reading 
the message to quickly grasp your message and reply.


You mention, "I just upgraded".  Which did you upgrade, macOS or GnuCash?

Has this version of GnuCash ever worked on your computer with this 
version of macOS? Or is it a matter of, it used to work, then you 
changed either GnuCash or macOS, and it has never worked since?


Best regards,
 —Jim DeLaHunt





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Re: [GNC] Problem opening Gnu Cash

[David Carlson]

Your attachment did not come through but if you received a message similar
to that shown by others today, just click on "Open Anyway"

On Fri, Feb 7, 2025 at 8:39 PM Robert Assaley  wrote:

> I hope I can get this working again.   Please see the attached file.
>
> 
>
> Thank you,
>
> Robert Assaley
> r.assa...@gmail.com
> 260.450.
>
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
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-- 
David Carlson
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Re: [GNC] URGENT help needed

[David Carlson]

While there are newer versions available, you do not need to upgrade to
solve your problem.  Simply click on "Open Anyway".  That message indicates
that the last time GnuCash was running your computer shut down before you
closed GnuCash.

On Fri, Feb 7, 2025 at 8:43 PM David Reiser via gnucash-user <
gnucash-user@gnucash.org> wrote:

> You’re using an old version of gnucash. What system version of macOS are
> you using? You might have to upgrade gnucash (currently at 5.10). Make sure
> you don’t have the gnucash file open already, and if gnucash crashes when
> you click the “open anyway” button, then you certainly have a system
> version/gnucash version incompatibility.
> --
> Dave Reiser
> dbrei...@icloud.com
>
>
>
>
>
> > On Feb 7, 2025, at 19:10, Owen Willows  wrote:
> >
> > Dear Gnucash,
> > Please help me with the problem below. I am close to submitting my
> audited filings and cannot afford for this to be not functioning.
> > This is the error message when I try to open Gnucash.
> > 
> >
> > Please advise,
> > Owen___
> > gnucash-user mailing list
> > gnucash-user@gnucash.org
> > To update your subscription preferences or to unsubscribe:
> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > -
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
>
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>


-- 
David Carlson
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Re: [GNC] can not open file

[Robert Assaley]

BTW, I am unsure if I was supposed to get a copy of this email, but it solved 
my problems as well.

Thank you, whoever you are.


Robert Assaley
r.assa...@gmail.com
260.450.

> On Feb 7, 2025, at 7:42 PM, Chris Tsuji via gnucash-user 
>  wrote:
> 
> 
>   Please see attached

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Re: [GNC] URGENT help needed

[Owen Willows]

Ok, Thanks David & David.
I managed to download the Apple Silicon version 5.10-1.  It comes into 
Applications as a 15December 2024 date - not today’s date which left me 
confused.
However, it seems to have populated all my data so I am more than relieved!
Thanks for all your advice and help.
Owen.


> On 8 Feb 2025, at 11:38 AM, David Carlson  wrote:
> 
> Sorry, I know nothing about Apples or Mac other than some of those I find
> in my grocery store are very tasty.
> 
> That warning apparently does not work there like it does in Windows or
> Linux.
> 
> David Carlson
> 
> 
> On Fri, Feb 7, 2025 at 9:20 PM David Reiser via gnucash-user <
> gnucash-user@gnucash.org> wrote:
> 
>> You’ll have to download the new version from a web browser. The link for
>> the newest Apple Silicon version points to sourceforge:
>> 
>> 
>> https://sourceforge.net/projects/gnucash/files/gnucash%20%28stable%29/5.10/Gnucash-Arm-5.10-1.dmg/download
>> 
>> Dragging the new app version to your Applications folder will install it.
>> I think the new version will read the old data file. Changing the app
>> itself doesn’t touch the data.
>> 
>> To be safe, rename the old version of gnucash just to keep it around, and
>> make a copy of your data file before you attempt to open it in gnucash 5.10.
>> 
>> Make sure you know which version of gnucash is which, so you don’t open
>> the older version unless your certain you want to.
>> 
>> --
>> Dave Reiser
>> dbrei...@icloud.com
>> 
>> 
>> 
>> 
>> 
>>> On Feb 7, 2025, at 22:04, Owen Willows  wrote:
>>> 
>>> Dear David,
>>> I am using a MacBook Air 13”, M2 running OS Sequoia 15.3
>>> The GnuCash version is 4.13.
>>> 
>>> I cannot find an update option on Gnucash. Should I uninstall and
>> reinstall the latest version?  If so, will it automatically upload all my
>> data?
>>> Sorry to appear so challenged in this area but I am very nervous about
>> losing almost a years data.
>>> Thanks so much for your advice. Really appreciated.
>>> Owen.
>>> 
>>> 
 On 8 Feb 2025, at 10:37 AM, David Reiser via gnucash-user <
>> gnucash-user@gnucash.org> wrote:
 
 You’re using an old version of gnucash. What system version of macOS
>> are you using? You might have to upgrade gnucash (currently at 5.10). Make
>> sure you don’t have the gnucash file open already, and if gnucash crashes
>> when you click the “open anyway” button, then you certainly have a system
>> version/gnucash version incompatibility.
 --
 Dave Reiser
 dbrei...@icloud.com
 
 
 
 
 
> On Feb 7, 2025, at 19:10, Owen Willows  wrote:
> 
> Dear Gnucash,
> Please help me with the problem below. I am close to submitting my
>> audited filings and cannot afford for this to be not functioning.
> This is the error message when I try to open Gnucash.
> 
> 
> Please advise,
> Owen___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
 
 ___
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 gnucash-user@gnucash.org
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 https://lists.gnucash.org/mailman/listinfo/gnucash-user
 -
 Please remember to CC this list on all your replies.
 You can do this by using Reply-To-List or Reply-All.
>>> 
>> 
>> ___
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>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
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>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
>> 
> 
> 
> -- 
> David Carlson
> ___
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Re: [GNC] gnucash-user Digest, Vol 263, Issue 17

[Mike Brady]

On Thu, Feb 6, 2025 at 11:53 AM Fred Tydeman wrote:


Message: 1
Date: Thu, 6 Feb 2025 11:53:25 -0300
From: Fred Tydeman
To: Brad Morrison
Cc:gnucash-user@gnucash.org
Subject: Re: [GNC] Strange Imbalance transactions
Message-ID:

Content-Type: text/plain; charset="UTF-8"

On Thu, Feb 6, 2025 at 11:01?AM Brad Morrison
wrote:


What operating system are you using?

What version of GNUCash are you using?
https://gnucash.org/download.phtml shows that the current version is
5.10


I forgot to add those details:  Fedora Linux 41, Gnucash 5.10



https://wiki.gnucash.org/wiki/FAQ#Importing.2FExporting_Data has some
info on importing data, as you mentioned a regular QIF import

Regarding the stock purchase with 2 start & end transactions, 1 being
balanced and the other being imbalanced - are both entries for the same
transaction? Possibly meaning an importing error?


My guess (based upon looking at the log file) is both are for the same
transaction.



Also, why is the account titled "Imbalance-USD" - ?


In the past, I have seen
   Imbalance-COP
   Imbalance-GBP
   Imbalance-USD
I have transactions in multiple currencies.


--

Message: 2
Date: Thu, 6 Feb 2025 10:01:49 -0500
From: "Derek Atkins"
To:tydeman.f...@gmail.com
Cc: "Brad Morrison",gnucash-user@gnucash.org
Subject: Re: [GNC] Strange Imbalance transactions
Message-ID:
Content-Type: text/plain;charset=utf-8

Interesting..  These are all 0-value splits, so... nothing to balance
against.
I have no idea how these were created, or why.

-derek

On Thu, February 6, 2025 9:48 am, Fred Tydeman wrote:

Attached

Fedora Linux 41
Gnucash 5.10

On Thu, Feb 6, 2025 at 11:19?AM Derek Atkins wrote:


HOWEVER -- the transactions in Imbalance SHOULD be connected to
transactions with other accounts.  There cannot be a lone-split
Imbalance
transaction.  So, Fred, any chance you could show a screen shot of your
Imbalance account?



I can easily create no-account imbalance entries. When doing splits (for 
instance, groceries with cash back, or a paycheck with a gaggle of 
deductions), as I'm entering, if there's an imbalance at any time an 
imbalance entry is created. When I'm finished, it stays there with no 
balance, and is reflected as such in the Imbalance-USD (because I'm in 
the US) account. I usually make it a point to delete that blank 
Imbalance entry before closing out the transaction, just to tidy up.


It might be helpful for GnuCash to do that automagically when a split is 
closed with a zero Imbalance entry. Another workaround would be to add 
something in the description for the Imbalance entry to show that it was 
a temporary working value that can be deleted (manually).


Not sure if that's where the Imbalance transactions are coming from in 
this case, but it's a possibility if you're doing splits. I have a note 
to self in the Description field for the Imbalance account that says 
"Something's wrong - need to fix it" so if there's an actual balance 
showing I know to look at it and figure out what I fat-fingered. 
Likewise, the Orphan-USD account has a description note that says 
"Usually offsets Imbalance" so I know to check it if non-zero. 
Otherwise, for either, the zero-balance entries are mainly a nuisance 
and usually come from not tidying up splits.


Mike Brady Plain Olde User Wife is a recovering bookkeeper
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