David:
Thank you for helping Chris with his problem.
On 2025-02-07 20:50, David H wrote:
Chris,
Still can't figure out if you are running on Apple Mac Silicon...
Apparently Chris is not. Back on 2025-02-07 15:28, Chris Tsuji via
gnucash-user wrote:
> > processor: 3.3 ghz 6-core intel corei5
but I think you must be if you are running macOS Sequoia 15.3 ?
... are you sure about that? This Apple list of Mac models
<https://support.apple.com/en-us/108052> lists systems from 2018 which
support macOS Sequoia, and have intel processors. e.g. the MacBook Pro
(13-inch, 2018, Four Thunderbolt 3 ports).
In which case you need to download and install the Apple macOS Apple
Silicon version for your mac (Gnucash-Arm-5.10-1.dmg) - please confirm
if that is what you have downloaded and are attempting to install.
I completely agree with this. There are GnuCash installers for macOS
Apple Silicon and for macOS intel, and one should download the correct one.
On Sat, 8 Feb 2025 at 14:22, Chris Tsuji via gnucash-user
<gnucash-user@gnucash.org> wrote:
Tried to obtain gnucash v5.10 but after downloading, I get a circle
with a line across the circle.
That seems consistent with Chris having the Apple Silicon GnuCash
installer for an intel Mac.
Best regards,
—Jim DeLaHunt
Cheers Dave H.
chrome_HtVNHRxVMA.png
On Sat, 8 Feb 2025 at 14:22, Chris Tsuji via gnucash-user
<gnucash-user@gnucash.org> wrote:
Jim
I upgraded the os to 15.3
Gnucash worked before I upgraded th os.
Here what I did before
When I open
see attached one
When I click on open anyway
I get an error Gnucash quit unexpectedly
Then I click on reopen, and the above come up.
I then use open folder and find the gnucash file and click on
it, and
it goes back to the above.
Attempted to open the file by clicking on it, but again goes to the
above
Tried to obtain gnucash v5.10 but after downloading, I get a circle
with a line across the circle.
Dragged to the hard disk and receive the error that is it not
supported
on this mac.
attachment 2 is the file
Hope you can help
Chris Tsuji
Sent: Friday, February 07, 2025 at 6:58 PM
From: "Jim DeLaHunt" <list+gnuc...@jdlh.com
<mailto:list%2bgnuc...@jdlh.com>>
To: "Chris Tsuji" <cts...@cheerful.com>
Cc: gnucash-user@gnucash.org
Subject: Re: [GNC] can not open file
Chris:
On 2025-02-07 16:42, Chris Tsuji via gnucash-user wrote:
> Jim
> Please see attached
> Can Gnucash run on OS 15.3? I just upgraded?
> Thank for your help
> Chris
>
>
> Sent: Friday, February 07, 2025 at 3:39 PM
> From: "Jim DeLaHunt" <list+gnuc...@jdlh.com
<mailto:list%2bgnuc...@jdlh.com>>
> To: "Chris Tsuji" <cts...@cheerful.com>
> Cc: gnucash-user@gnucash.org
> Subject: Re: [GNC] can not open file
> Hello, Chris:
> Welcome back. I'm sad to hear that you cannot open your files.
> On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
> > Hope someone can help me.
> > I can not open my files.
> > version 5.8
> > imac os 15.3
> > processor: 3.3 ghz 6-core intel corei5
> > memory 15 GB
> >
> > Chris Tsuji
> Thank you for giving us the details on your GnuCash version
and your
> OS.
> That is helpful.
> What do you observe? What specific actions do you take to try
to open
> your files? What do you observe happening? What do you expect to
> happen?
> Do you know where on your Macintosh storage those files are?
Could
you,
> for example, find them so that you can list the in a Finder
window?
> Can
> you do a Get Info on those files, to see their size and
modification
> date?
> Answers to these questions might be illuminating.
Could you please re-send this message, but not in the form of a
word
processing file attachment? Please put the text of your
comments in
the
body of the message. If you have screen shots, add them as
attachments
to the message. (Don't paste images into the body of the
message, the
mailing list deletes those.) This makes it easier for everyone
reading
the message to quickly grasp your message and reply.
You mention, "I just upgraded". Which did you upgrade, macOS or
GnuCash?
Has this version of GnuCash ever worked on your computer with this
version of macOS? Or is it a matter of, it used to work, then you
changed either GnuCash or macOS, and it has never worked since?
Best regards,
—Jim DeLaHunt
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