Chris: Apple introduced some kind of bug in 15.1 (maybe 15.2). GnuCash was changed to get around the problem, so you definitely need the latest version of GnuCash. As has been stated, please ensure that you download the right version.
Having said that, the "cannot obtain lock" is a safety feature so that the GnuCash files are only opened once (for example, I have my GnuCash files stored on my home NAS, and they can be accessed from any computer in the house). When GnuCash starts up, it creates a "lock file", and it deletes it when it shuts down. Anyone else trying to run GnuCash on the same file will get the warning about not being able to obtain the lock. However, if GnuCash crashes, or if the computer crashes (or is shut down) while GnuCash is open, the "lock file" won't get removed, and you get the error message. If you KNOW that no other computer is running GnuCash and accessing the files, the "Open Anyway" is safe - it just deletes and then re-creates the lock file. This lock file feature has saved me a couple of times when I forgot that I had GnuCash open on another computer. On Fri, Feb 7, 2025 at 10:22 PM Chris Tsuji via gnucash-user < gnucash-user@gnucash.org> wrote: > Jim > I upgraded the os to 15.3 > Gnucash worked before I upgraded th os. > > Here what I did before > > When I open > > see attached one > > > When I click on open anyway > > I get an error Gnucash quit unexpectedly > > Then I click on reopen, and the above come up. > > I then use open folder and find the gnucash file and click on it, and > it goes back to the above. > > Attempted to open the file by clicking on it, but again goes to the > above > > > Tried to obtain gnucash v5.10 but after downloading, I get a circle > with a line across the circle. > > Dragged to the hard disk and receive the error that is it not supported > on this mac. > > attachment 2 is the file > Hope you can help > Chris Tsuji > > Sent: Friday, February 07, 2025 at 6:58 PM > From: "Jim DeLaHunt" <list+gnuc...@jdlh.com> > To: "Chris Tsuji" <cts...@cheerful.com> > Cc: gnucash-user@gnucash.org > Subject: Re: [GNC] can not open file > Chris: > On 2025-02-07 16:42, Chris Tsuji via gnucash-user wrote: > > Jim > > Please see attached > > Can Gnucash run on OS 15.3? I just upgraded? > > Thank for your help > > Chris > > > > > > Sent: Friday, February 07, 2025 at 3:39 PM > > From: "Jim DeLaHunt" <list+gnuc...@jdlh.com> > > To: "Chris Tsuji" <cts...@cheerful.com> > > Cc: gnucash-user@gnucash.org > > Subject: Re: [GNC] can not open file > > Hello, Chris: > > Welcome back. I'm sad to hear that you cannot open your files. > > On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote: > > > Hope someone can help me. > > > I can not open my files. > > > version 5.8 > > > imac os 15.3 > > > processor: 3.3 ghz 6-core intel corei5 > > > memory 15 GB > > > > > > Chris Tsuji > > Thank you for giving us the details on your GnuCash version and your > > OS. > > That is helpful. > > What do you observe? What specific actions do you take to try to open > > your files? What do you observe happening? What do you expect to > > happen? > > Do you know where on your Macintosh storage those files are? Could > you, > > for example, find them so that you can list the in a Finder window? > > Can > > you do a Get Info on those files, to see their size and modification > > date? > > Answers to these questions might be illuminating. > Could you please re-send this message, but not in the form of a word > processing file attachment? Please put the text of your comments in > the > body of the message. If you have screen shots, add them as attachments > to the message. (Don't paste images into the body of the message, the > mailing list deletes those.) This makes it easier for everyone reading > the message to quickly grasp your message and reply. > You mention, "I just upgraded". Which did you upgrade, macOS or > GnuCash? > Has this version of GnuCash ever worked on your computer with this > version of macOS? Or is it a matter of, it used to work, then you > changed either GnuCash or macOS, and it has never worked since? > Best regards, > —Jim DeLaHunt > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > -- _________________________________ Richard Losey rlo...@gmail.com Micah 6:8 _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
