Hi Jim, Ah you must be right, my apple MacBook is from 2017 and my iMac from 2014 so my knowledge is a bit hazy on what Sequioa runs on these days.- it's been quite some time since I had a mocOS version update on the MacBook let alone the iMac.
These threads are all over the place on users having issues after upgrading to Sequioa and I thought I remembered a posting from John Ralls that said you needed to update to the latest version and may have misremebered if it was talking about apple silicon chips. So you're correct of course, Chris should download the latest correct version for his machine and install that to get going again. Cheers David H. On Sat, 8 Feb 2025 at 15:05, Jim DeLaHunt <list+gnuc...@jdlh.com> wrote: > David: > > Thank you for helping Chris with his problem. > On 2025-02-07 20:50, David H wrote: > > Chris, > > Still can't figure out if you are running on Apple Mac Silicon... > > Apparently Chris is not. Back on 2025-02-07 15:28, Chris Tsuji via > gnucash-user wrote: > > > processor: 3.3 ghz 6-core intel corei5 > > > but I think you must be if you are running macOS Sequoia 15.3 ? > > ... are you sure about that? This Apple list of Mac models > <https://support.apple.com/en-us/108052> > <https://support.apple.com/en-us/108052> lists systems from 2018 which > support macOS Sequoia, and have intel processors. e.g. the MacBook Pro > (13-inch, 2018, Four Thunderbolt 3 ports). > > In which case you need to download and install the Apple macOS Apple > Silicon version for your mac (Gnucash-Arm-5.10-1.dmg) - please confirm if > that is what you have downloaded and are attempting to install. > > I completely agree with this. There are GnuCash installers for macOS Apple > Silicon and for macOS intel, and one should download the correct one. > > On Sat, 8 Feb 2025 at 14:22, Chris Tsuji via gnucash-user > <gnucash-user@gnucash.org> <gnucash-user@gnucash.org> wrote: > > Tried to obtain gnucash v5.10 but after downloading, I get a circle with > a line across the circle. > > That seems consistent with Chris having the Apple Silicon GnuCash > installer for an intel Mac. > > Best regards, > —Jim DeLaHunt > > > Cheers Dave H. > > [image: chrome_HtVNHRxVMA.png] > > > On Sat, 8 Feb 2025 at 14:22, Chris Tsuji via gnucash-user < > gnucash-user@gnucash.org> wrote: > >> Jim >> I upgraded the os to 15.3 >> Gnucash worked before I upgraded th os. >> >> Here what I did before >> >> When I open >> >> see attached one >> >> >> When I click on open anyway >> >> I get an error Gnucash quit unexpectedly >> >> Then I click on reopen, and the above come up. >> >> I then use open folder and find the gnucash file and click on it, and >> it goes back to the above. >> >> Attempted to open the file by clicking on it, but again goes to the >> above >> >> >> Tried to obtain gnucash v5.10 but after downloading, I get a circle >> with a line across the circle. >> >> Dragged to the hard disk and receive the error that is it not supported >> on this mac. >> >> attachment 2 is the file >> Hope you can help >> Chris Tsuji >> >> Sent: Friday, February 07, 2025 at 6:58 PM >> From: "Jim DeLaHunt" <list+gnuc...@jdlh.com> >> To: "Chris Tsuji" <cts...@cheerful.com> >> Cc: gnucash-user@gnucash.org >> Subject: Re: [GNC] can not open file >> Chris: >> On 2025-02-07 16:42, Chris Tsuji via gnucash-user wrote: >> > Jim >> > Please see attached >> > Can Gnucash run on OS 15.3? I just upgraded? >> > Thank for your help >> > Chris >> > >> > >> > Sent: Friday, February 07, 2025 at 3:39 PM >> > From: "Jim DeLaHunt" <list+gnuc...@jdlh.com> >> > To: "Chris Tsuji" <cts...@cheerful.com> >> > Cc: gnucash-user@gnucash.org >> > Subject: Re: [GNC] can not open file >> > Hello, Chris: >> > Welcome back. I'm sad to hear that you cannot open your files. >> > On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote: >> > > Hope someone can help me. >> > > I can not open my files. >> > > version 5.8 >> > > imac os 15.3 >> > > processor: 3.3 ghz 6-core intel corei5 >> > > memory 15 GB >> > > >> > > Chris Tsuji >> > Thank you for giving us the details on your GnuCash version and your >> > OS. >> > That is helpful. >> > What do you observe? What specific actions do you take to try to open >> > your files? What do you observe happening? What do you expect to >> > happen? >> > Do you know where on your Macintosh storage those files are? Could >> you, >> > for example, find them so that you can list the in a Finder window? >> > Can >> > you do a Get Info on those files, to see their size and modification >> > date? >> > Answers to these questions might be illuminating. >> Could you please re-send this message, but not in the form of a word >> processing file attachment? Please put the text of your comments in >> the >> body of the message. If you have screen shots, add them as attachments >> to the message. (Don't paste images into the body of the message, the >> mailing list deletes those.) This makes it easier for everyone reading >> the message to quickly grasp your message and reply. >> You mention, "I just upgraded". Which did you upgrade, macOS or >> GnuCash? >> Has this version of GnuCash ever worked on your computer with this >> version of macOS? Or is it a matter of, it used to work, then you >> changed either GnuCash or macOS, and it has never worked since? >> Best regards, >> —Jim DeLaHunt >> _______________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >> >
_______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
