Chris:
On 2025-02-07 16:42, Chris Tsuji via gnucash-user wrote:
Jim
Please see attached
Can Gnucash run on OS 15.3? I just upgraded?
Thank for your help
Chris
Sent: Friday, February 07, 2025 at 3:39 PM
From: "Jim DeLaHunt" <list+gnuc...@jdlh.com>
To: "Chris Tsuji" <cts...@cheerful.com>
Cc: gnucash-user@gnucash.org
Subject: Re: [GNC] can not open file
Hello, Chris:
Welcome back. I'm sad to hear that you cannot open your files.
On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
> Hope someone can help me.
> I can not open my files.
> version 5.8
> imac os 15.3
> processor: 3.3 ghz 6-core intel corei5
> memory 15 GB
>
> Chris Tsuji
Thank you for giving us the details on your GnuCash version and your
OS.
That is helpful.
What do you observe? What specific actions do you take to try to open
your files? What do you observe happening? What do you expect to
happen?
Do you know where on your Macintosh storage those files are? Could you,
for example, find them so that you can list the in a Finder window?
Can
you do a Get Info on those files, to see their size and modification
date?
Answers to these questions might be illuminating.
Could you please re-send this message, but not in the form of a word
processing file attachment? Please put the text of your comments in the
body of the message. If you have screen shots, add them as attachments
to the message. (Don't paste images into the body of the message, the
mailing list deletes those.) This makes it easier for everyone reading
the message to quickly grasp your message and reply.
You mention, "I just upgraded". Which did you upgrade, macOS or GnuCash?
Has this version of GnuCash ever worked on your computer with this
version of macOS? Or is it a matter of, it used to work, then you
changed either GnuCash or macOS, and it has never worked since?
Best regards,
—Jim DeLaHunt
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