> On 22 Jan 2021, at 18:04, Al Iverson via mailop <mailop@mailop.org> wrote: > > On Fri, Jan 22, 2021 at 11:54 AM Gregory Heytings via mailop > <mailop@mailop.org> wrote: > >> That's correct, but in that case what Sendgrid should do is to use a >> specific subdomain for abuse reports, e.g. use ab...@abuse.sendgrid.com >> instead of ab...@sendgrid.com, and run their own mailserver on >> abuse.sendgrid.com. If two other mail providers filter reports before >> they reach Sendgrid it defeats the purpose of an abuse contact. > > I agree -- this is a good idea and should be considered a best > practice. As an idea, it is not well known to all, though. And some > people would complain about it, they ought to accept complaints at the > top level domain, they would say. But I do agree that we should > considering trying to push this forward as a best practice going > forward. > > Where I work (Salesforce Marketing Cloud, ex-ExactTarget), we do have > ab...@abuse.salesforce.com/ab...@c.exacttarget.com set up this way for > that very reason. We also try hard to register everywhere we can think > of using the subdomain (abuse.net, for example). > > I do think others should do this. What do other folks think?
I think it’s a great idea. We’ve even discussed putting a RFC together listing this as best practice but have not found the time to do it. Updating / superseding 2142 or whatever RFC that is would be a Good Thing. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog
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