> On 22 Jan 2021, at 14:08, Hans-Martin Mosner via mailop <mailop@mailop.org> > wrote: > > Well I'm not complaining about the spam from them - it's a steady flow, > nothing new. > > But it looks like they have filters on their abuse box now to reduce the > amount of abuse reports: > > The original message was received at Fri, 22 Jan 2021 05:45:50 -0800 > from m0099904.ppops.net [127.0.0.1] > > ----- The following addresses had permanent fatal errors ----- > <ab...@sendgrid.com> > (reason: 552-5.7.0 This message was blocked because its content presents a > potential) > > ----- Transcript of session follows ----- > ... while talking to aspmx.l.google.com.: >>>> DATA > <<< 552-5.7.0 This message was blocked because its content presents a > potential > <<< 552-5.7.0 security issue. Please visit > <<< 552-5.7.0 https://support.google.com/mail/?p=BlockedMessage to review our > <<< 552 5.7.0 message content and attachment content guidelines. > s129si9974341ybc.279 - gsmtp > 554 5.0.0 Service unavailable
I honestly don’t think it was a sendgrid block, I think it was legitimately a google filter going ‘uh, no’ > Well of course the the contents presented a potential security issue, that's > why I reported it! It was an Amazon account > phishing attempt, the kind that sendgrid is spewing all the time. This is a huge problem not enough abuse desks and companies have thought about. If you run abuse@ off your primary MX and you host somewhere where you don’t have complete control of the filters then legitimate complaint mail is going to be blocked. > They could have implemented some simple filter on "Amazon" in the From: > headers of mails that they send on behalf of > non-Amazon customers and catch that crap before it lands in recipient's > mailboxes, but apparently that's above their > technology competence level. This isn’t a competency issue. This is their hosting platform refusing to deliver unsafe mail. The clue is actually the link is to a google website, not to a sendgrid one. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog
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