On Fri, Jan 22, 2021 at 11:54 AM Gregory Heytings via mailop <mailop@mailop.org> wrote:
> That's correct, but in that case what Sendgrid should do is to use a > specific subdomain for abuse reports, e.g. use ab...@abuse.sendgrid.com > instead of ab...@sendgrid.com, and run their own mailserver on > abuse.sendgrid.com. If two other mail providers filter reports before > they reach Sendgrid it defeats the purpose of an abuse contact. I agree -- this is a good idea and should be considered a best practice. As an idea, it is not well known to all, though. And some people would complain about it, they ought to accept complaints at the top level domain, they would say. But I do agree that we should considering trying to push this forward as a best practice going forward. Where I work (Salesforce Marketing Cloud, ex-ExactTarget), we do have ab...@abuse.salesforce.com/ab...@c.exacttarget.com set up this way for that very reason. We also try hard to register everywhere we can think of using the subdomain (abuse.net, for example). I do think others should do this. What do other folks think? Cheers, Al Iverson -- Al Iverson // Wombatmail // Chicago Deliverability: https://spamresource.com DNS Tools: https://xnnd.com _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
