Everyone that answered is correct. you are left with two choices as I see it.
ADD C.O. provided Voice mail to line 6, this is the best option as most providers that provide CO based VM allow a number of calls to go to voice mail at the same time - in this way your 6 line system could take any number of messages on line 6 OR add line 7, that only goes to your local VM. Option one is cheaper and will work better, IF (and only IF) someone checks the CO VM OFTEN - if you could get the CO voice mail to page a pager when there was a VM waiting ... I know that this is possible- that's how my VM works. Don Charles Patterson wrote: > Jeff, > > You got to take a step back and think about this objectively for a moment... > If you have 6 lines on your system, then ONLY 6 calls can get to your > system. > When you have call waiting from the phone company, the second call on that > line NEVER actually gets to your system. It is just waiting on line 6 for > the person who is already using line 6 to do the phone company "hookflash" > jig and > switch his current call to the new one. > > i.e. call waiting does not give you a new line into the system- it is still > just line 6, so, of course, the call can never get to your voicemail system > because someone is already talking on line 6. > > If you really want the "phone company call waiting", there is a way to put > the first call aside and answer the second, but there is no way to get it to > voicemail. > If this is an office, then one could assume you really do not want the phone > co. call waiting. > To prevent a call on line 6 from getting a busy you would need to add a 7th > line, and have calls roll over from 6 to 7. > > Charles > > > Charles Patterson > Patterson Communications, Inc. > Tarrytown, NY > [EMAIL PROTECTED] > www.pattcom.com -or- > www.pattersoncommunications.com > www.telephonesecurity.com for security concerns > ----- Original Message ----- > From: "Jeff Bagnall" <[EMAIL PROTECTED]> > To: <kxt@kxthelp.com> > Sent: Monday, February 28, 2005 2:43 PM > Subject: KX-T: call waiting confusion > > > >>hey everyone- >> >>i recently pulled a line from a hunt group (thanks for everyone who >>responded with helpful tips!) and have come across something i can't wrap >>my head around. >> >>for example purposes - let's call this line 6. >> >>at first, when the user was on line 6 and someone else tried calling, they >>got a busy signal. so i called up the local telco and added call waiting >>to line 6 hoping that would be the end of that. however, the line just >>rings and rings and the caller never gets dumped into voicemail. i was >>thinking this may have something to do with the 'fwd/dnd' settings, but >>they work fine internally. >> >>do i need to buy a seperate answering machine for this line 6, or am i >>just missing a config somewhere??? because basically, i would obviously >>like that when the line is in use and someone else calls, that they get >>dumped into voicemail... >> >>thanks! >>jeff. >> >> >>_________________________________________________________________ >>KX-T Mailing list --- http://kxthelp.com/ >>Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >> >> > > > > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > -- The problem with the gene pool is that there is no lifeguard. -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.300 / Virus Database: 266.5.1 - Release Date: 2/27/2005 _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt