If the CO is busy, then it is busy. Period. Call waiting will only alert the owner that another caller is attempting. Call waiting is a feature from the telco, and your KSU doesn't even see it. The ONLY way for a caller who attempts a busy line to get to in-house voice mail is via a hunt group provided by the telco, and come into your KSU on another CO line.
Michael Jeff Bagnall told me on 2/28/2005 13:43: > hey everyone- > > i recently pulled a line from a hunt group (thanks for everyone who > responded with helpful tips!) and have come across something i can't wrap > my head around. > > for example purposes - let's call this line 6. > > at first, when the user was on line 6 and someone else tried calling, they > got a busy signal. so i called up the local telco and added call waiting > to line 6 hoping that would be the end of that. however, the line just > rings and rings and the caller never gets dumped into voicemail. i was > thinking this may have something to do with the 'fwd/dnd' settings, but > they work fine internally. > > do i need to buy a seperate answering machine for this line 6, or am i > just missing a config somewhere??? because basically, i would obviously > like that when the line is in use and someone else calls, that they get > dumped into voicemail... > > thanks! > jeff. > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
