I am thrilled to see that you have finally been able to make GnuCash work again!
I hope you are able to address the issue with your Windows machine that caused GnuCash to fail in that instance. I think that one clue might be to look at what you needed to do to make VirtualBox run, since it should have run on a windows host without any significant changes unless there had been other conflicting changes made to the host. On Sat, Dec 28, 2024 at 2:26 PM Jonathan A. Cohen < jco...@urgrad.rochester.edu> wrote: > I was unable to get WSL working on my machine, as I use VirtualBox and have > to disable some Windows components for that to work. So, I created a new > Ubuntu VM and installed GnuCash. My data file opened without issue and has > worked for almost a week, No idea what I can do about my Windows > installation. Is there a way to completely remove GnuCash so I get > pristine install? > > ________________________ > Jonathan A. Cohen > jco...@urgrad.rochester.edu > > > > On Sun, Dec 22, 2024 at 10:45 PM John Ralls <jra...@ceridwen.us> wrote: > > > If you’re not able to open old files and old versions of GnuCash that > > worked before now don’t something outside of GnuCash is messed up. Let’s > > try a different tack entirely: Try installing GnuCash in a WSL instance > and > > see if that will read your file. > > > > Regards, > > John Ralls > > > > On Dec 22, 2024, at 15:48, Jonathan A. Cohen < > jco...@urgrad.rochester.edu> > > wrote: > > > > John, > > > > I use WinMerge all the time. Excellent program. > > > > I have tried a handful of backup files from before the start of the > > problem. None are working. Wonder if this is an application issue? I > > have tried uninstalling and reinstalling 5.8, 5.9, and 5.10 without > success. > > > > Any other ideas before I decide to send you my file? > > > > Thanks, > > Jonathan > > ________________________ > > Jonathan A. Cohen > > 26 Patriots Drive > > Canton, MA 02021 > > 781-929-8204 > > jco...@urgrad.rochester.edu > > > > http://www.linkedin.com/in/jonathanaaroncohen > > > > > > > > On Sun, Dec 22, 2024 at 5:55 PM John Ralls <jra...@ceridwen.us> wrote: > > > >> If Notepad++ is able to indent XML you could look for a <trn:id> tag at > >> the wrong indentation level. It should be in one level and the top-level > >> element will be <gnc:transaction version=“2.0.0”> > >> > >> Once you find a backup file that loads you could uncompress that and > diff > >> between the good file and bad file. A brief web search found winmerge ( > >> https://winmerge.org/?lang=en) to be frequently recommended as a > Windows > >> replacement for diff. > >> > >> Regards, > >> John Ralls > >> > >> On Dec 22, 2024, at 12:11, Jonathan A. Cohen < > jco...@urgrad.rochester.edu> > >> wrote: > >> > >> I tried Notepad++ XML Tools. Check errors found nothing. The > validation > >> cannot seem to understand the schema. > >> > >> John, is there anything else I can try myself before I decide whether to > >> send it to you? > >> > >> Thank you, > >> Jonathan > >> ________________________ > >> Jonathan A. Cohen > >> jco...@urgrad.rochester.edu > >> > >> > >> > >> On Sun, Dec 22, 2024 at 12:54 PM Steve Butler < > >> stephen.m.butle...@gmail.com> wrote: > >> > >>> No, I'm not knowledgeable about XML other than a sudden end to the file > >>> would jump out. And that the file is human readable when uncompressed. > >>> > >>> I suspect that there are tools to edit the beast. > >>> > >>> On Sun, Dec 22, 2024, 09:42 Jonathan A. Cohen < > >>> jco...@urgrad.rochester.edu> wrote: > >>> > >>>> Any idea what I should look for in the XML? I have some technical > >>>> expertise, so could write some python to examine, if there is anything > >>>> systematic. > >>>> > >>>> > >>>> ________________________ > >>>> Jonathan A. Cohen > >>>> 26 Patriots Drive > >>>> < > https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g > > > >>>> Canton, MA 02021 > >>>> < > https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g > > > >>>> 781-929-8204 > >>>> jco...@urgrad.rochester.edu > >>>> > >>>> http://www.linkedin.com/in/jonathanaaroncohen > >>>> > >>>> > >>>> > >>>> On Sun, Dec 22, 2024 at 11:56 AM Steve Butler < > >>>> stephen.m.butle...@gmail.com> wrote: > >>>> > >>>>> But it did uncompress! That eliminates that step. You can now look > >>>>> at the resulting XML file to see anything obvious. > >>>>> > >>>>> Or, as John says, start stepping back through the backups to see > where > >>>>> it works. > >>>>> > >>>>> On Sun, Dec 22, 2024, 08:34 Jonathan A. Cohen < > >>>>> jco...@urgrad.rochester.edu> wrote: > >>>>> > >>>>>> Thanks, Steve. Uncompressing did not solve the problem. > >>>>>> > >>>>>> I did try jing per https://wiki.gnucash.org/wiki/GnuCash_XML_format > >>>>>> But I do not understand the results. Both of these were run on the > >>>>>> uncompressed version: > >>>>>> > >>>>>> C:\Program Files\Java\jdk-23\jing-trang\build>java -jar jing.jar -c > >>>>>> > https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rncC > :\Users\Jonathan\Documents\Money2\GNUCash\Cohen > >>>>>> Accounts.gnucash > >>>>>> > >>>>>> > https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rnc:7:1 > : > >>>>>> error: syntax error > >>>>>> > >>>>>> C:\Program Files\Java\jdk-23\jing-trang\build>java -jar jing.jar > >>>>>> > https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rncC > :\Users\Jonathan\Documents\Money2\GNUCash\Cohen > >>>>>> Accounts.gnucash > >>>>>> > >>>>>> > https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rnc:14:4 > : > >>>>>> fatal: root element of schema must have a namespace > >>>>>> > >>>>>> Any advice? > >>>>>> > >>>>>> ________________________ > >>>>>> Jonathan A. Cohen > >>>>>> 26 Patriots Drive > >>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g > > > >>>>>> Canton, MA 02021 > >>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g > > > >>>>>> 781-929-8204 > >>>>>> jco...@urgrad.rochester.edu > >>>>>> > >>>>>> http://www.linkedin.com/in/jonathanaaroncohen > >>>>>> > >>>>>> > >>>>>> > >>>>>> On Sat, Dec 21, 2024 at 9:42 PM Steve Butler < > >>>>>> stephen.m.butle...@gmail.com> wrote: > >>>>>> > >>>>>>> First see if it is a compression problem. Try to uncompress the > >>>>>>> file to see if that works. > >>>>>>> > >>>>>>> On Sat, Dec 21, 2024, 18:34 Jonathan A. Cohen < > >>>>>>> jco...@urgrad.rochester.edu> wrote: > >>>>>>> > >>>>>>>> John, > >>>>>>>> > >>>>>>>> The crashing happens very quickly, either when opening the file > (the > >>>>>>>> application never appears after the splash screen) or soon after > >>>>>>>> when > >>>>>>>> entering a transaction. > >>>>>>>> > >>>>>>>> I have tried uninstalling and installing 5.8, 5.9, and 5.10 and > the > >>>>>>>> behavior is the same. > >>>>>>>> > >>>>>>>> The oldest trace file (gnucash.trace.2J8JY2.log) shows > modification > >>>>>>>> date > >>>>>>>> 12/14, which based upon this string is after the issue started. I > >>>>>>>> have > >>>>>>>> enclosed it in case it helps. I can grab them all and upload if > >>>>>>>> that would > >>>>>>>> help. > >>>>>>>> > >>>>>>>> Is there any way to identify the corruption in the file? And fix > >>>>>>>> it? Or > >>>>>>>> should I open an older file from before the first crash? I seem > to > >>>>>>>> recall > >>>>>>>> that I can then import the log files upto date to redo the > >>>>>>>> transactions. > >>>>>>>> Or will that cause the corruption to reappear. > >>>>>>>> > >>>>>>>> This is a very serious issue, as I use GnuCash to manage my cash > >>>>>>>> flow. > >>>>>>>> > >>>>>>>> Thank you, > >>>>>>>> Jonathan > >>>>>>>> > >>>>>>>> PS I wonder if there is a reason that you use the Temp AppDate > >>>>>>>> folder > >>>>>>>> instead of dropping traces into a dedicated folder? It would seem > >>>>>>>> easier > >>>>>>>> to have them all in one place separate from other files put in > >>>>>>>> there. > >>>>>>>> ________________________ > >>>>>>>> Jonathan A. Cohen > >>>>>>>> jco...@urgrad.rochester.edu > >>>>>>>> > >>>>>>>> http://www.linkedin.com/in/jonathanaaroncohen > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> On Thu, Dec 19, 2024 at 5:26 PM John Ralls <jra...@ceridwen.us> > >>>>>>>> wrote: > >>>>>>>> > >>>>>>>> > By happened again do you mean that GnuCash crashed promptly > after > >>>>>>>> opening > >>>>>>>> > the file? That version of the file is probably dead so use the > >>>>>>>> backups. Be > >>>>>>>> > mindful that when you save GnuCash renames the file, adding a > >>>>>>>> timestamp, > >>>>>>>> > then writes a new file with the old name. For example when you > >>>>>>>> save > >>>>>>>> > my_file.gnucash it will be renamed to > >>>>>>>> > my_file.gnucash.20241219141340.gnucash; if you then open that > with > >>>>>>>> > File>Open, make changes and save it will rename it to > >>>>>>>> > my_file.gnucash.20241219141340.gnucash.20241219141447.gnucash > and > >>>>>>>> so on. > >>>>>>>> > You might want to work from copies with different names to make > >>>>>>>> cleaning up > >>>>>>>> > easier. > >>>>>>>> > > >>>>>>>> > It’s very likely that whatever was the original problem in 5.9 > >>>>>>>> persists in > >>>>>>>> > 5.10 so you might need to revert to 5.8. > >>>>>>>> > > >>>>>>>> > On Windows we append short random strings to trace files so that > >>>>>>>> there’s a > >>>>>>>> > history of them. Can you look through your collection for the > >>>>>>>> last 2 weeks > >>>>>>>> > and see when those errors started showing up? In the sessions > >>>>>>>> from last > >>>>>>>> > week where the register went blank do the tracefiles show the > >>>>>>>> same errors > >>>>>>>> > or different ones? > >>>>>>>> > > >>>>>>>> > Regards, > >>>>>>>> > John Ralls > >>>>>>>> > > >>>>>>>> > > On Dec 19, 2024, at 07:59, Jonathan A. Cohen < > >>>>>>>> > jco...@urgrad.rochester.edu> wrote: > >>>>>>>> > > > >>>>>>>> > > Thanks. I updated to 5.10 and it happened again. > >>>>>>>> > > > >>>>>>>> > > > >>>>>>>> > > ________________________ > >>>>>>>> > > Jonathan A. Cohen > >>>>>>>> > > 26 Patriots Drive > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > > > >>>>>>>> > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > >> > >>>>>>>> > Canton, MA 02021 > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > > > >>>>>>>> > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > >> > >>>>>>>> > 781-929-8204 > >>>>>>>> > > jco...@urgrad.rochester.edu > >>>>>>>> > > > >>>>>>>> > > http://www.linkedin.com/in/jonathanaaroncohen > >>>>>>>> > > > >>>>>>>> > > > >>>>>>>> > > > >>>>>>>> > > On Thu, Dec 19, 2024 at 8:52 AM David Carlson < > >>>>>>>> > david.carlson....@gmail.com> > >>>>>>>> > > wrote: > >>>>>>>> > > > >>>>>>>> > >> Hopefully one of the developers will find that useful. Now > >>>>>>>> that release > >>>>>>>> > >> 5.10 is out they may have time to look at it. > >>>>>>>> > >> > >>>>>>>> > >> > >>>>>>>> > >> > >>>>>>>> > >> On Thu, Dec 19, 2024 at 7:13 AM Jonathan A. Cohen < > >>>>>>>> > >> jco...@urgrad.rochester.edu> wrote: > >>>>>>>> > >> > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled > >>>>>>>> tag: trn:id > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] > >>>>>>>> gnc_xml_set_data > >>>>>>>> > >>> failed > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> > [dom_tree_handlers_all_gotten_p()] > >>>>>>>> Not > >>>>>>>> > defined > >>>>>>>> > >>> and it should be: trn:id > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] didn't > >>>>>>>> find all > >>>>>>>> > of > >>>>>>>> > >>> the expected tags in the input > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled > >>>>>>>> tag: trn:id > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] > >>>>>>>> gnc_xml_set_data > >>>>>>>> > >>> failed > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> > [dom_tree_handlers_all_gotten_p()] > >>>>>>>> Not > >>>>>>>> > defined > >>>>>>>> > >>> and it should be: trn:id > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] didn't > >>>>>>>> find all > >>>>>>>> > of > >>>>>>>> > >>> the expected tags in the input > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.engine> void > >>>>>>>> > >>> qof_collection_insert_entity(QofCollection*, QofInstance*): > >>>>>>>> assertion > >>>>>>>> > >>> 'col->e_type == ent->e_type' failed > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.backend.file.sixtp> Tag <trn:id> not > >>>>>>>> allowed in > >>>>>>>> > >>> current context. > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled > tag: > >>>>>>>> > trn:slots > >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] > >>>>>>>> gnc_xml_set_data > >>>>>>>> > >>> failed > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled > tag: > >>>>>>>> > trn:slots > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] > >>>>>>>> gnc_xml_set_data > >>>>>>>> > >>> failed > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled > tag: > >>>>>>>> > >>> split:account > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] > >>>>>>>> gnc_xml_set_data > >>>>>>>> > >>> failed > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> > [dom_tree_handlers_all_gotten_p()] > >>>>>>>> Not > >>>>>>>> > defined > >>>>>>>> > >>> and it should be: split:account > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] didn't > >>>>>>>> find all > >>>>>>>> > of > >>>>>>>> > >>> the expected tags in the input > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.engine> int > xaccTransGetSplitIndex(const > >>>>>>>> > >>> Transaction*, const Split*): assertion 'trans && split' > failed > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled > tag: > >>>>>>>> > trn:slots > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] > >>>>>>>> gnc_xml_set_data > >>>>>>>> > >>> failed > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled > tag: > >>>>>>>> > >>> split:reconcile-date > >>>>>>>> > >>> * 13:54:01 ERROR > >>>>>>>> < > https://www.google.com/maps/search/%3E+%3E%3E%3E+*+13:54:01+ERROR++%5Bdo?entry=gmail&source=g > > > >>>>>>>> <gnc.io> [do > >>>>>>>> < > https://www.google.com/maps/search/%3E+%3E%3E%3E+*+13:54:01+ERROR++%5Bdo?entry=gmail&source=g > >m_tree_generic_parse()] > >>>>>>>> gnc_xml_set_data > >>>>>>>> > >>> failed > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.engine> gboolean > >>>>>>>> > >>> qof_instance_get_destroying(gconstpointer): assertion > >>>>>>>> > >>> 'QOF_IS_INSTANCE(ptr)' failed > >>>>>>>> > >>> * 13:54:01 ERROR <gnc.engine> int > xaccTransGetSplitIndex(const > >>>>>>>> > >>> Transaction*, const Split*): assertion 'trans && split' > failed > >>>>>>>> > >>> > >>>>>>>> > >>> > >>>>>>>> > >>> ________________________ > >>>>>>>> > >>> Jonathan A. Cohen > >>>>>>>> > >>> 26 Patriots Drive > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > > > >>>>>>>> > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > >> > >>>>>>>> >>> Canton, MA 02021 > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > > > >>>>>>>> > >>> 781-929-8204 > >>>>>>>> > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > >> > >>>>>>>> >>> jco...@urgrad.rochester.edu > >>>>>>>> > >>> > >>>>>>>> > >>> http://www.linkedin.com/in/jonathanaaroncohen > >>>>>>>> > >>> > >>>>>>>> > >>> > >>>>>>>> > >>> > >>>>>>>> > >>> On Wed, Dec 18, 2024 at 4:55 PM David Carlson < > >>>>>>>> > >>> david.carlson....@gmail.com> wrote: > >>>>>>>> > >>> > >>>>>>>> > >>>> Jonathan, > >>>>>>>> > >>>> > >>>>>>>> > >>>> What does the gnucash.trace file under "This PC > OS(C:) > > >>>>>>>> Users > > >>>>>>>> > >>>> [yourusername] > AppData > Local > Temp" report? > >>>>>>>> > >>>> > >>>>>>>> > >>>> > >>>>>>>> > >>>> > >>>>>>>> > >>>> On Wed, Dec 18, 2024 at 12:56 PM Jonathan A. Cohen < > >>>>>>>> > >>>> jco...@urgrad.rochester.edu> wrote: > >>>>>>>> > >>>> > >>>>>>>> > >>>>> That worked for about a day. Today it failed again. > >>>>>>>> Starting Gnu > >>>>>>>> > >>>>> Cash, the splash screen shows progress and when it is > done, > >>>>>>>> the > >>>>>>>> > application > >>>>>>>> > >>>>> stops. The event viewer: > >>>>>>>> > >>>>> > >>>>>>>> > >>>>> Faulting application name: gnucash.exe, version: 5.9.0.0, > >>>>>>>> time stamp: > >>>>>>>> > >>>>> 0x66f9947e > >>>>>>>> > >>>>> Faulting module name: libgnc > >>>>>>>> < > https://www.google.com/maps/search/%3E%3E%3E%3E%3E+Faulting+module+name:+libgnc?entry=gmail&source=g > >-engine.dll, > >>>>>>>> version: 0.0.0.0, time > >>>>>>>> > stamp: > >>>>>>>> > >>>>> 0x66f9919f > >>>>>>>> > >>>>> Exception code: 0xc0000005 > >>>>>>>> > >>>>> Fault offset: 0x000be263 > >>>>>>>> > >>>>> Faulting process id: 0x0x95B4 > >>>>>>>> > >>>>> Faulting application start time: 0x0x1DB517E318B3737 > >>>>>>>> > >>>>> Faulting application path: C:\Program Files > >>>>>>>> > >>>>> (x86)\gnucash\bin\gnucash.exe > >>>>>>>> > >>>>> Faulting module path: C:\Program Files > >>>>>>>> > >>>>> (x86)\gnucash\bin\libgnc-engine.dll > >>>>>>>> > >>>>> Report Id: cae87769-5274-490a-b3a1-bff8175bf36b > >>>>>>>> > >>>>> Faulting package full name: > >>>>>>>> > >>>>> Faulting package-relative application ID: > >>>>>>>> > >>>>> > >>>>>>>> > >>>>> Anyone have any ideas? > >>>>>>>> > >>>>> > >>>>>>>> > >>>>> > >>>>>>>> > >>>>> ________________________ > >>>>>>>> > >>>>> Jonathan A. Cohen > >>>>>>>> > >>>>> 26 Patriots Drive > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > > > >>>>>>>> > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > >> > >>>>>>>> >>>>> Canton, MA 02021 > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > > > >>>>>>>> > >>>>> 781-929-8204 > >>>>>>>> > >>>>> jco...@urgrad.rochester.edu > >>>>>>>> > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > >> > >>>>>>>> >>>>> > >>>>>>>> > >>>>> http://www.linkedin.com/in/jonathanaaroncohen > >>>>>>>> > >>>>> > >>>>>>>> > >>>>> > >>>>>>>> > >>>>> > >>>>>>>> > >>>>> On Tue, Dec 17, 2024 at 11:10 AM David Carlson < > >>>>>>>> > >>>>> david.carlson....@gmail.com> wrote: > >>>>>>>> > >>>>> > >>>>>>>> > >>>>>> That would be something to try. I had a problem with a > >>>>>>>> different > >>>>>>>> > >>>>>> application where the recommended procedure was to use > the > >>>>>>>> Windows > >>>>>>>> > >>>>>> Add/Remove programs feature to remove the program, then > >>>>>>>> REBOOT the > >>>>>>>> > computer > >>>>>>>> > >>>>>> and verify that certain folders had also been removed > >>>>>>>> before > >>>>>>>> > re-installing > >>>>>>>> > >>>>>> the program. > >>>>>>>> > >>>>>> > >>>>>>>> > >>>>>> > >>>>>>>> > >>>>>> > >>>>>>>> > >>>>>> On Tue, Dec 17, 2024 at 8:07 AM Jonathan A. Cohen < > >>>>>>>> > >>>>>> jco...@urgrad.rochester.edu> wrote: > >>>>>>>> > >>>>>> > >>>>>>>> > >>>>>>> I am thinking maybe this got corrupted: C:\Program > Files > >>>>>>>> > >>>>>>> (x86)\gnucash\bin\libgnc-engine.dll > >>>>>>>> > >>>>>>> > >>>>>>>> > >>>>>>> When upgrading, I think it does not fully remove all > >>>>>>>> components, > >>>>>>>> > so I > >>>>>>>> > >>>>>>> did a full uninstall and reinstall. Will monitor for > >>>>>>>> future > >>>>>>>> > problems. > >>>>>>>> > >>>>>>> > >>>>>>>> > >>>>>>> I anyone thinks I am off-base, please let me know. > >>>>>>>> > >>>>>>> > >>>>>>>> > >>>>>>> > >>>>>>>> > >>>>>>> ________________________ > >>>>>>>> > >>>>>>> Jonathan A. Cohen > >>>>>>>> > >>>>>>> jco...@urgrad.rochester.edu > >>>>>>>> > >>>>>>> > >>>>>>>> > >>>>>>> > >>>>>>>> > >>>>>>> On Mon, Dec 16, 2024 at 6:59 PM Jonathan A. Cohen < > >>>>>>>> > >>>>>>> jco...@urgrad.rochester.edu> wrote: > >>>>>>>> > >>>>>>> > >>>>>>>> > >>>>>>>> I captured the following from Windows event manager: > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> Faulting application name: gnucash.exe, version: > >>>>>>>> 5.9.0.0, time > >>>>>>>> > >>>>>>>> stamp: 0x66f9947e > >>>>>>>> > >>>>>>>> Faulting module name: libgnc-engine.dll, version: > >>>>>>>> 0.0.0.0, time > >>>>>>>> > >>>>>>>> stamp: 0x66f9919f > >>>>>>>> > >>>>>>>> Exception code: 0xc0000005 > >>>>>>>> > >>>>>>>> Fault offset: 0x000be263 > >>>>>>>> > >>>>>>>> Faulting process id: 0x0x9964 > >>>>>>>> > >>>>>>>> Faulting application start time: 0x0x1DB5010DDA488C8 > >>>>>>>> > >>>>>>>> Faulting application path: C:\Program Files > >>>>>>>> > >>>>>>>> (x86)\gnucash\bin\gnucash.exe > >>>>>>>> > >>>>>>>> Faulting module path: C:\Program Files > >>>>>>>> > >>>>>>>> (x86)\gnucash\bin\libgnc-engine.dll > >>>>>>>> > >>>>>>>> Report Id: 3044f93f-b0fe-42c2-9705-e6a0405e0cdb > >>>>>>>> > >>>>>>>> Faulting package full name: > >>>>>>>> > >>>>>>>> Faulting package-relative application ID: > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> ________________________ > >>>>>>>> > >>>>>>>> Jonathan A. Cohen > >>>>>>>> > >>>>>>>> 26 Patriots Drive > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > > > >>>>>>>> > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > >> > >>>>>>>> >>>>>>>> Canton, MA 02021 > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > > > >>>>>>>> > >>>>>>>> 781-929-8204 > >>>>>>>> > >>>>>>>> jco...@urgrad.rochester.edu > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> < > https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g > >> > >>>>>>>> >>>>>>>> http://www.linkedin.com/in/jonathanaaroncohen > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> On Sat, Dec 14, 2024 at 7:14 PM Jonathan A. Cohen < > >>>>>>>> > >>>>>>>> jco...@urgrad.rochester.edu> wrote: > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>>> Thank you, David. I'm not having any resources issues. > >>>>>>>> > >>>>>>>>> > >>>>>>>> > >>>>>>>>> __________________ > >>>>>>>> > >>>>>>>>> Jonathan Cohen > >>>>>>>> > >>>>>>>>> +1-781-929-8204 > >>>>>>>> > >>>>>>>>> > >>>>>>>> > >>>>>>>>> On Sat, Dec 14, 2024, 6:14 PM David Carlson < > >>>>>>>> > >>>>>>>>> david.carlson....@gmail.com> wrote: > >>>>>>>> > >>>>>>>>> > >>>>>>>> > >>>>>>>>>> Jonathan, > >>>>>>>> > >>>>>>>>>> > >>>>>>>> > >>>>>>>>>> One of the possible causes of such behavior is > >>>>>>>> inadequate > >>>>>>>> > >>>>>>>>>> resources. Are you having issues with other > programs, > >>>>>>>> > particularly web > >>>>>>>> > >>>>>>>>>> browsers? > >>>>>>>> > >>>>>>>>>> > >>>>>>>> > >>>>>>>>>> On Sat, Dec 14, 2024 at 3:21 PM Jonathan A. Cohen < > >>>>>>>> > >>>>>>>>>> jco...@urgrad.rochester.edu> wrote: > >>>>>>>> > >>>>>>>>>> > >>>>>>>> > >>>>>>>>>>> Upgraded to 5.9 last week. After a few days a > >>>>>>>> behavior > >>>>>>>> > started: > >>>>>>>> > >>>>>>>>>>> the view > >>>>>>>> > >>>>>>>>>>> would suddenly no longer show the transactions in > any > >>>>>>>> account. > >>>>>>>> > >>>>>>>>>>> Save and > >>>>>>>> > >>>>>>>>>>> restart worked. As the days went on, this behavior > >>>>>>>> happened > >>>>>>>> > >>>>>>>>>>> faster after > >>>>>>>> > >>>>>>>>>>> opening. > >>>>>>>> > >>>>>>>>>>> > >>>>>>>> > >>>>>>>>>>> Today, opened GnuCash and got the warning that the > >>>>>>>> file is > >>>>>>>> > >>>>>>>>>>> locked. Open > >>>>>>>> > >>>>>>>>>>> anyways and the opening proceeded. But once the > >>>>>>>> program start > >>>>>>>> > >>>>>>>>>>> progress bar > >>>>>>>> > >>>>>>>>>>> completed, it disappeared. The file is locked > >>>>>>>> again. Opening > >>>>>>>> > >>>>>>>>>>> wayway does > >>>>>>>> > >>>>>>>>>>> not work. The program will not open now at all. > >>>>>>>> > >>>>>>>>>>> > >>>>>>>> > >>>>>>>>>>> I tried backing out to 5.8 but it still won't open. > >>>>>>>> Upgrade > >>>>>>>> > back > >>>>>>>> > >>>>>>>>>>> to 5.9 > >>>>>>>> > >>>>>>>>>>> same behavior. > >>>>>>>> > >>>>>>>>>>> > >>>>>>>> > >>>>>>>>>>> Windows 11. > >>>>>>>> > >>>>>>>>>>> > >>>>>>>> > >>>>>>>>>>> > >>>>>>>> > >>>>>>>>>>> ________________________ > >>>>>>>> > >>>>>>>>>>> Jonathan A. Cohen > >>>>>>>> > >>>>>>>>>>> jco...@urgrad.rochester.edu > >>>>>>>> > >>>>>>>>>>> _______________________________________________ > >>>>>>>> > >>>>>>>>>>> gnucash-user mailing list > >>>>>>>> > >>>>>>>>>>> gnucash-user@gnucash.org > >>>>>>>> > >>>>>>>>>>> To update your subscription preferences or to > >>>>>>>> unsubscribe: > >>>>>>>> > >>>>>>>>>>> > >>>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user > >>>>>>>> > >>>>>>>>>>> ----- > >>>>>>>> > >>>>>>>>>>> Please remember to CC this list on all your replies. > >>>>>>>> > >>>>>>>>>>> You can do this by using Reply-To-List or Reply-All. > >>>>>>>> > >>>>>>>>>>> > >>>>>>>> > >>>>>>>>>> > >>>>>>>> > >>>>>>>>>> > >>>>>>>> > >>>>>>>>>> -- > >>>>>>>> > >>>>>>>>>> David Carlson > >>>>>>>> > >>>>>>>>>> > >>>>>>>> > >>>>>>>>> > >>>>>>>> > >>>>>> > >>>>>>>> > >>>>>> -- > >>>>>>>> > >>>>>> David Carlson > >>>>>>>> > >>>>>> > >>>>>>>> > >>>>> > >>>>>>>> > >>>> > >>>>>>>> > >>>> -- > >>>>>>>> > >>>> David Carlson > >>>>>>>> > >>>> > >>>>>>>> > >>> > >>>>>>>> > >> > >>>>>>>> > >> -- > >>>>>>>> > >> David Carlson > >>>>>>>> > >> > >>>>>>>> > > _______________________________________________ > >>>>>>>> > > gnucash-user mailing list > >>>>>>>> > > gnucash-user@gnucash.org > >>>>>>>> > > To update your subscription preferences or to unsubscribe: > >>>>>>>> > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > >>>>>>>> > > ----- > >>>>>>>> > > Please remember to CC this list on all your replies. > >>>>>>>> > > You can do this by using Reply-To-List or Reply-All. > >>>>>>>> > > >>>>>>>> > > >>>>>>>> _______________________________________________ > >>>>>>>> gnucash-user mailing list > >>>>>>>> gnucash-user@gnucash.org > >>>>>>>> To update your subscription preferences or to unsubscribe: > >>>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user > >>>>>>>> ----- > >>>>>>>> Please remember to CC this list on all your replies. > >>>>>>>> You can do this by using Reply-To-List or Reply-All. > >>>>>>> > >>>>>>> > > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > -- David Carlson _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
