I was unable to get WSL working on my machine, as I use VirtualBox and have to disable some Windows components for that to work. So, I created a new Ubuntu VM and installed GnuCash. My data file opened without issue and has worked for almost a week, No idea what I can do about my Windows installation. Is there a way to completely remove GnuCash so I get pristine install?
________________________ Jonathan A. Cohen jco...@urgrad.rochester.edu On Sun, Dec 22, 2024 at 10:45 PM John Ralls <jra...@ceridwen.us> wrote: > If you’re not able to open old files and old versions of GnuCash that > worked before now don’t something outside of GnuCash is messed up. Let’s > try a different tack entirely: Try installing GnuCash in a WSL instance and > see if that will read your file. > > Regards, > John Ralls > > On Dec 22, 2024, at 15:48, Jonathan A. Cohen <jco...@urgrad.rochester.edu> > wrote: > > John, > > I use WinMerge all the time. Excellent program. > > I have tried a handful of backup files from before the start of the > problem. None are working. Wonder if this is an application issue? I > have tried uninstalling and reinstalling 5.8, 5.9, and 5.10 without success. > > Any other ideas before I decide to send you my file? > > Thanks, > Jonathan > ________________________ > Jonathan A. Cohen > 26 Patriots Drive > Canton, MA 02021 > 781-929-8204 > jco...@urgrad.rochester.edu > > http://www.linkedin.com/in/jonathanaaroncohen > > > > On Sun, Dec 22, 2024 at 5:55 PM John Ralls <jra...@ceridwen.us> wrote: > >> If Notepad++ is able to indent XML you could look for a <trn:id> tag at >> the wrong indentation level. It should be in one level and the top-level >> element will be <gnc:transaction version=“2.0.0”> >> >> Once you find a backup file that loads you could uncompress that and diff >> between the good file and bad file. A brief web search found winmerge ( >> https://winmerge.org/?lang=en) to be frequently recommended as a Windows >> replacement for diff. >> >> Regards, >> John Ralls >> >> On Dec 22, 2024, at 12:11, Jonathan A. Cohen <jco...@urgrad.rochester.edu> >> wrote: >> >> I tried Notepad++ XML Tools. Check errors found nothing. The validation >> cannot seem to understand the schema. >> >> John, is there anything else I can try myself before I decide whether to >> send it to you? >> >> Thank you, >> Jonathan >> ________________________ >> Jonathan A. Cohen >> jco...@urgrad.rochester.edu >> >> >> >> On Sun, Dec 22, 2024 at 12:54 PM Steve Butler < >> stephen.m.butle...@gmail.com> wrote: >> >>> No, I'm not knowledgeable about XML other than a sudden end to the file >>> would jump out. And that the file is human readable when uncompressed. >>> >>> I suspect that there are tools to edit the beast. >>> >>> On Sun, Dec 22, 2024, 09:42 Jonathan A. Cohen < >>> jco...@urgrad.rochester.edu> wrote: >>> >>>> Any idea what I should look for in the XML? I have some technical >>>> expertise, so could write some python to examine, if there is anything >>>> systematic. >>>> >>>> >>>> ________________________ >>>> Jonathan A. Cohen >>>> 26 Patriots Drive >>>> <https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g> >>>> Canton, MA 02021 >>>> <https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g> >>>> 781-929-8204 >>>> jco...@urgrad.rochester.edu >>>> >>>> http://www.linkedin.com/in/jonathanaaroncohen >>>> >>>> >>>> >>>> On Sun, Dec 22, 2024 at 11:56 AM Steve Butler < >>>> stephen.m.butle...@gmail.com> wrote: >>>> >>>>> But it did uncompress! That eliminates that step. You can now look >>>>> at the resulting XML file to see anything obvious. >>>>> >>>>> Or, as John says, start stepping back through the backups to see where >>>>> it works. >>>>> >>>>> On Sun, Dec 22, 2024, 08:34 Jonathan A. Cohen < >>>>> jco...@urgrad.rochester.edu> wrote: >>>>> >>>>>> Thanks, Steve. Uncompressing did not solve the problem. >>>>>> >>>>>> I did try jing per https://wiki.gnucash.org/wiki/GnuCash_XML_format >>>>>> But I do not understand the results. Both of these were run on the >>>>>> uncompressed version: >>>>>> >>>>>> C:\Program Files\Java\jdk-23\jing-trang\build>java -jar jing.jar -c >>>>>> https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rncC:\Users\Jonathan\Documents\Money2\GNUCash\Cohen >>>>>> Accounts.gnucash >>>>>> >>>>>> https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rnc:7:1: >>>>>> error: syntax error >>>>>> >>>>>> C:\Program Files\Java\jdk-23\jing-trang\build>java -jar jing.jar >>>>>> https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rncC:\Users\Jonathan\Documents\Money2\GNUCash\Cohen >>>>>> Accounts.gnucash >>>>>> >>>>>> https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rnc:14:4: >>>>>> fatal: root element of schema must have a namespace >>>>>> >>>>>> Any advice? >>>>>> >>>>>> ________________________ >>>>>> Jonathan A. Cohen >>>>>> 26 Patriots Drive >>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g> >>>>>> Canton, MA 02021 >>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g> >>>>>> 781-929-8204 >>>>>> jco...@urgrad.rochester.edu >>>>>> >>>>>> http://www.linkedin.com/in/jonathanaaroncohen >>>>>> >>>>>> >>>>>> >>>>>> On Sat, Dec 21, 2024 at 9:42 PM Steve Butler < >>>>>> stephen.m.butle...@gmail.com> wrote: >>>>>> >>>>>>> First see if it is a compression problem. Try to uncompress the >>>>>>> file to see if that works. >>>>>>> >>>>>>> On Sat, Dec 21, 2024, 18:34 Jonathan A. Cohen < >>>>>>> jco...@urgrad.rochester.edu> wrote: >>>>>>> >>>>>>>> John, >>>>>>>> >>>>>>>> The crashing happens very quickly, either when opening the file (the >>>>>>>> application never appears after the splash screen) or soon after >>>>>>>> when >>>>>>>> entering a transaction. >>>>>>>> >>>>>>>> I have tried uninstalling and installing 5.8, 5.9, and 5.10 and the >>>>>>>> behavior is the same. >>>>>>>> >>>>>>>> The oldest trace file (gnucash.trace.2J8JY2.log) shows modification >>>>>>>> date >>>>>>>> 12/14, which based upon this string is after the issue started. I >>>>>>>> have >>>>>>>> enclosed it in case it helps. I can grab them all and upload if >>>>>>>> that would >>>>>>>> help. >>>>>>>> >>>>>>>> Is there any way to identify the corruption in the file? And fix >>>>>>>> it? Or >>>>>>>> should I open an older file from before the first crash? I seem to >>>>>>>> recall >>>>>>>> that I can then import the log files upto date to redo the >>>>>>>> transactions. >>>>>>>> Or will that cause the corruption to reappear. >>>>>>>> >>>>>>>> This is a very serious issue, as I use GnuCash to manage my cash >>>>>>>> flow. >>>>>>>> >>>>>>>> Thank you, >>>>>>>> Jonathan >>>>>>>> >>>>>>>> PS I wonder if there is a reason that you use the Temp AppDate >>>>>>>> folder >>>>>>>> instead of dropping traces into a dedicated folder? It would seem >>>>>>>> easier >>>>>>>> to have them all in one place separate from other files put in >>>>>>>> there. >>>>>>>> ________________________ >>>>>>>> Jonathan A. Cohen >>>>>>>> jco...@urgrad.rochester.edu >>>>>>>> >>>>>>>> http://www.linkedin.com/in/jonathanaaroncohen >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Thu, Dec 19, 2024 at 5:26 PM John Ralls <jra...@ceridwen.us> >>>>>>>> wrote: >>>>>>>> >>>>>>>> > By happened again do you mean that GnuCash crashed promptly after >>>>>>>> opening >>>>>>>> > the file? That version of the file is probably dead so use the >>>>>>>> backups. Be >>>>>>>> > mindful that when you save GnuCash renames the file, adding a >>>>>>>> timestamp, >>>>>>>> > then writes a new file with the old name. For example when you >>>>>>>> save >>>>>>>> > my_file.gnucash it will be renamed to >>>>>>>> > my_file.gnucash.20241219141340.gnucash; if you then open that with >>>>>>>> > File>Open, make changes and save it will rename it to >>>>>>>> > my_file.gnucash.20241219141340.gnucash.20241219141447.gnucash and >>>>>>>> so on. >>>>>>>> > You might want to work from copies with different names to make >>>>>>>> cleaning up >>>>>>>> > easier. >>>>>>>> > >>>>>>>> > It’s very likely that whatever was the original problem in 5.9 >>>>>>>> persists in >>>>>>>> > 5.10 so you might need to revert to 5.8. >>>>>>>> > >>>>>>>> > On Windows we append short random strings to trace files so that >>>>>>>> there’s a >>>>>>>> > history of them. Can you look through your collection for the >>>>>>>> last 2 weeks >>>>>>>> > and see when those errors started showing up? In the sessions >>>>>>>> from last >>>>>>>> > week where the register went blank do the tracefiles show the >>>>>>>> same errors >>>>>>>> > or different ones? >>>>>>>> > >>>>>>>> > Regards, >>>>>>>> > John Ralls >>>>>>>> > >>>>>>>> > > On Dec 19, 2024, at 07:59, Jonathan A. Cohen < >>>>>>>> > jco...@urgrad.rochester.edu> wrote: >>>>>>>> > > >>>>>>>> > > Thanks. I updated to 5.10 and it happened again. >>>>>>>> > > >>>>>>>> > > >>>>>>>> > > ________________________ >>>>>>>> > > Jonathan A. Cohen >>>>>>>> > > 26 Patriots Drive >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g> >>>>>>>> >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>>>>> > Canton, MA 02021 >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g> >>>>>>>> >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>>>>> > 781-929-8204 >>>>>>>> > > jco...@urgrad.rochester.edu >>>>>>>> > > >>>>>>>> > > http://www.linkedin.com/in/jonathanaaroncohen >>>>>>>> > > >>>>>>>> > > >>>>>>>> > > >>>>>>>> > > On Thu, Dec 19, 2024 at 8:52 AM David Carlson < >>>>>>>> > david.carlson....@gmail.com> >>>>>>>> > > wrote: >>>>>>>> > > >>>>>>>> > >> Hopefully one of the developers will find that useful. Now >>>>>>>> that release >>>>>>>> > >> 5.10 is out they may have time to look at it. >>>>>>>> > >> >>>>>>>> > >> >>>>>>>> > >> >>>>>>>> > >> On Thu, Dec 19, 2024 at 7:13 AM Jonathan A. Cohen < >>>>>>>> > >> jco...@urgrad.rochester.edu> wrote: >>>>>>>> > >> >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled >>>>>>>> tag: trn:id >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] >>>>>>>> gnc_xml_set_data >>>>>>>> > >>> failed >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_handlers_all_gotten_p()] >>>>>>>> Not >>>>>>>> > defined >>>>>>>> > >>> and it should be: trn:id >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] didn't >>>>>>>> find all >>>>>>>> > of >>>>>>>> > >>> the expected tags in the input >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled >>>>>>>> tag: trn:id >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] >>>>>>>> gnc_xml_set_data >>>>>>>> > >>> failed >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_handlers_all_gotten_p()] >>>>>>>> Not >>>>>>>> > defined >>>>>>>> > >>> and it should be: trn:id >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] didn't >>>>>>>> find all >>>>>>>> > of >>>>>>>> > >>> the expected tags in the input >>>>>>>> > >>> * 13:54:00 ERROR <gnc.engine> void >>>>>>>> > >>> qof_collection_insert_entity(QofCollection*, QofInstance*): >>>>>>>> assertion >>>>>>>> > >>> 'col->e_type == ent->e_type' failed >>>>>>>> > >>> * 13:54:00 ERROR <gnc.backend.file.sixtp> Tag <trn:id> not >>>>>>>> allowed in >>>>>>>> > >>> current context. >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: >>>>>>>> > trn:slots >>>>>>>> > >>> * 13:54:00 ERROR <gnc.io> [dom_tree_generic_parse()] >>>>>>>> gnc_xml_set_data >>>>>>>> > >>> failed >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: >>>>>>>> > trn:slots >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] >>>>>>>> gnc_xml_set_data >>>>>>>> > >>> failed >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: >>>>>>>> > >>> split:account >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] >>>>>>>> gnc_xml_set_data >>>>>>>> > >>> failed >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [dom_tree_handlers_all_gotten_p()] >>>>>>>> Not >>>>>>>> > defined >>>>>>>> > >>> and it should be: split:account >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] didn't >>>>>>>> find all >>>>>>>> > of >>>>>>>> > >>> the expected tags in the input >>>>>>>> > >>> * 13:54:01 ERROR <gnc.engine> int xaccTransGetSplitIndex(const >>>>>>>> > >>> Transaction*, const Split*): assertion 'trans && split' failed >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: >>>>>>>> > trn:slots >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [dom_tree_generic_parse()] >>>>>>>> gnc_xml_set_data >>>>>>>> > >>> failed >>>>>>>> > >>> * 13:54:01 ERROR <gnc.io> [gnc_xml_set_data()] Unhandled tag: >>>>>>>> > >>> split:reconcile-date >>>>>>>> > >>> * 13:54:01 ERROR >>>>>>>> <https://www.google.com/maps/search/%3E+%3E%3E%3E+*+13:54:01+ERROR++%5Bdo?entry=gmail&source=g> >>>>>>>> <gnc.io> [do >>>>>>>> <https://www.google.com/maps/search/%3E+%3E%3E%3E+*+13:54:01+ERROR++%5Bdo?entry=gmail&source=g>m_tree_generic_parse()] >>>>>>>> gnc_xml_set_data >>>>>>>> > >>> failed >>>>>>>> > >>> * 13:54:01 ERROR <gnc.engine> gboolean >>>>>>>> > >>> qof_instance_get_destroying(gconstpointer): assertion >>>>>>>> > >>> 'QOF_IS_INSTANCE(ptr)' failed >>>>>>>> > >>> * 13:54:01 ERROR <gnc.engine> int xaccTransGetSplitIndex(const >>>>>>>> > >>> Transaction*, const Split*): assertion 'trans && split' failed >>>>>>>> > >>> >>>>>>>> > >>> >>>>>>>> > >>> ________________________ >>>>>>>> > >>> Jonathan A. Cohen >>>>>>>> > >>> 26 Patriots Drive >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g> >>>>>>>> >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>>>>> >>> Canton, MA 02021 >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g> >>>>>>>> > >>> 781-929-8204 >>>>>>>> >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>>>>> >>> jco...@urgrad.rochester.edu >>>>>>>> > >>> >>>>>>>> > >>> http://www.linkedin.com/in/jonathanaaroncohen >>>>>>>> > >>> >>>>>>>> > >>> >>>>>>>> > >>> >>>>>>>> > >>> On Wed, Dec 18, 2024 at 4:55 PM David Carlson < >>>>>>>> > >>> david.carlson....@gmail.com> wrote: >>>>>>>> > >>> >>>>>>>> > >>>> Jonathan, >>>>>>>> > >>>> >>>>>>>> > >>>> What does the gnucash.trace file under "This PC > OS(C:) > >>>>>>>> Users > >>>>>>>> > >>>> [yourusername] > AppData > Local > Temp" report? >>>>>>>> > >>>> >>>>>>>> > >>>> >>>>>>>> > >>>> >>>>>>>> > >>>> On Wed, Dec 18, 2024 at 12:56 PM Jonathan A. Cohen < >>>>>>>> > >>>> jco...@urgrad.rochester.edu> wrote: >>>>>>>> > >>>> >>>>>>>> > >>>>> That worked for about a day. Today it failed again. >>>>>>>> Starting Gnu >>>>>>>> > >>>>> Cash, the splash screen shows progress and when it is done, >>>>>>>> the >>>>>>>> > application >>>>>>>> > >>>>> stops. The event viewer: >>>>>>>> > >>>>> >>>>>>>> > >>>>> Faulting application name: gnucash.exe, version: 5.9.0.0, >>>>>>>> time stamp: >>>>>>>> > >>>>> 0x66f9947e >>>>>>>> > >>>>> Faulting module name: libgnc >>>>>>>> <https://www.google.com/maps/search/%3E%3E%3E%3E%3E+Faulting+module+name:+libgnc?entry=gmail&source=g>-engine.dll, >>>>>>>> version: 0.0.0.0, time >>>>>>>> > stamp: >>>>>>>> > >>>>> 0x66f9919f >>>>>>>> > >>>>> Exception code: 0xc0000005 >>>>>>>> > >>>>> Fault offset: 0x000be263 >>>>>>>> > >>>>> Faulting process id: 0x0x95B4 >>>>>>>> > >>>>> Faulting application start time: 0x0x1DB517E318B3737 >>>>>>>> > >>>>> Faulting application path: C:\Program Files >>>>>>>> > >>>>> (x86)\gnucash\bin\gnucash.exe >>>>>>>> > >>>>> Faulting module path: C:\Program Files >>>>>>>> > >>>>> (x86)\gnucash\bin\libgnc-engine.dll >>>>>>>> > >>>>> Report Id: cae87769-5274-490a-b3a1-bff8175bf36b >>>>>>>> > >>>>> Faulting package full name: >>>>>>>> > >>>>> Faulting package-relative application ID: >>>>>>>> > >>>>> >>>>>>>> > >>>>> Anyone have any ideas? >>>>>>>> > >>>>> >>>>>>>> > >>>>> >>>>>>>> > >>>>> ________________________ >>>>>>>> > >>>>> Jonathan A. Cohen >>>>>>>> > >>>>> 26 Patriots Drive >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g> >>>>>>>> >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>>>>> >>>>> Canton, MA 02021 >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g> >>>>>>>> > >>>>> 781-929-8204 >>>>>>>> > >>>>> jco...@urgrad.rochester.edu >>>>>>>> >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>>>>> >>>>> >>>>>>>> > >>>>> http://www.linkedin.com/in/jonathanaaroncohen >>>>>>>> > >>>>> >>>>>>>> > >>>>> >>>>>>>> > >>>>> >>>>>>>> > >>>>> On Tue, Dec 17, 2024 at 11:10 AM David Carlson < >>>>>>>> > >>>>> david.carlson....@gmail.com> wrote: >>>>>>>> > >>>>> >>>>>>>> > >>>>>> That would be something to try. I had a problem with a >>>>>>>> different >>>>>>>> > >>>>>> application where the recommended procedure was to use the >>>>>>>> Windows >>>>>>>> > >>>>>> Add/Remove programs feature to remove the program, then >>>>>>>> REBOOT the >>>>>>>> > computer >>>>>>>> > >>>>>> and verify that certain folders had also been removed >>>>>>>> before >>>>>>>> > re-installing >>>>>>>> > >>>>>> the program. >>>>>>>> > >>>>>> >>>>>>>> > >>>>>> >>>>>>>> > >>>>>> >>>>>>>> > >>>>>> On Tue, Dec 17, 2024 at 8:07 AM Jonathan A. Cohen < >>>>>>>> > >>>>>> jco...@urgrad.rochester.edu> wrote: >>>>>>>> > >>>>>> >>>>>>>> > >>>>>>> I am thinking maybe this got corrupted: C:\Program Files >>>>>>>> > >>>>>>> (x86)\gnucash\bin\libgnc-engine.dll >>>>>>>> > >>>>>>> >>>>>>>> > >>>>>>> When upgrading, I think it does not fully remove all >>>>>>>> components, >>>>>>>> > so I >>>>>>>> > >>>>>>> did a full uninstall and reinstall. Will monitor for >>>>>>>> future >>>>>>>> > problems. >>>>>>>> > >>>>>>> >>>>>>>> > >>>>>>> I anyone thinks I am off-base, please let me know. >>>>>>>> > >>>>>>> >>>>>>>> > >>>>>>> >>>>>>>> > >>>>>>> ________________________ >>>>>>>> > >>>>>>> Jonathan A. Cohen >>>>>>>> > >>>>>>> jco...@urgrad.rochester.edu >>>>>>>> > >>>>>>> >>>>>>>> > >>>>>>> >>>>>>>> > >>>>>>> On Mon, Dec 16, 2024 at 6:59 PM Jonathan A. Cohen < >>>>>>>> > >>>>>>> jco...@urgrad.rochester.edu> wrote: >>>>>>>> > >>>>>>> >>>>>>>> > >>>>>>>> I captured the following from Windows event manager: >>>>>>>> > >>>>>>>> >>>>>>>> > >>>>>>>> Faulting application name: gnucash.exe, version: >>>>>>>> 5.9.0.0, time >>>>>>>> > >>>>>>>> stamp: 0x66f9947e >>>>>>>> > >>>>>>>> Faulting module name: libgnc-engine.dll, version: >>>>>>>> 0.0.0.0, time >>>>>>>> > >>>>>>>> stamp: 0x66f9919f >>>>>>>> > >>>>>>>> Exception code: 0xc0000005 >>>>>>>> > >>>>>>>> Fault offset: 0x000be263 >>>>>>>> > >>>>>>>> Faulting process id: 0x0x9964 >>>>>>>> > >>>>>>>> Faulting application start time: 0x0x1DB5010DDA488C8 >>>>>>>> > >>>>>>>> Faulting application path: C:\Program Files >>>>>>>> > >>>>>>>> (x86)\gnucash\bin\gnucash.exe >>>>>>>> > >>>>>>>> Faulting module path: C:\Program Files >>>>>>>> > >>>>>>>> (x86)\gnucash\bin\libgnc-engine.dll >>>>>>>> > >>>>>>>> Report Id: 3044f93f-b0fe-42c2-9705-e6a0405e0cdb >>>>>>>> > >>>>>>>> Faulting package full name: >>>>>>>> > >>>>>>>> Faulting package-relative application ID: >>>>>>>> > >>>>>>>> >>>>>>>> > >>>>>>>> >>>>>>>> > >>>>>>>> >>>>>>>> > >>>>>>>> ________________________ >>>>>>>> > >>>>>>>> Jonathan A. Cohen >>>>>>>> > >>>>>>>> 26 Patriots Drive >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g> >>>>>>>> >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>>>>> >>>>>>>> Canton, MA 02021 >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g> >>>>>>>> > >>>>>>>> 781-929-8204 >>>>>>>> > >>>>>>>> jco...@urgrad.rochester.edu >>>>>>>> > >>>>>>>> >>>>>>>> >>>>>>>> <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>>>>> >>>>>>>> http://www.linkedin.com/in/jonathanaaroncohen >>>>>>>> > >>>>>>>> >>>>>>>> > >>>>>>>> >>>>>>>> > >>>>>>>> >>>>>>>> > >>>>>>>> On Sat, Dec 14, 2024 at 7:14 PM Jonathan A. Cohen < >>>>>>>> > >>>>>>>> jco...@urgrad.rochester.edu> wrote: >>>>>>>> > >>>>>>>> >>>>>>>> > >>>>>>>>> Thank you, David. I'm not having any resources issues. >>>>>>>> > >>>>>>>>> >>>>>>>> > >>>>>>>>> __________________ >>>>>>>> > >>>>>>>>> Jonathan Cohen >>>>>>>> > >>>>>>>>> +1-781-929-8204 >>>>>>>> > >>>>>>>>> >>>>>>>> > >>>>>>>>> On Sat, Dec 14, 2024, 6:14 PM David Carlson < >>>>>>>> > >>>>>>>>> david.carlson....@gmail.com> wrote: >>>>>>>> > >>>>>>>>> >>>>>>>> > >>>>>>>>>> Jonathan, >>>>>>>> > >>>>>>>>>> >>>>>>>> > >>>>>>>>>> One of the possible causes of such behavior is >>>>>>>> inadequate >>>>>>>> > >>>>>>>>>> resources. Are you having issues with other programs, >>>>>>>> > particularly web >>>>>>>> > >>>>>>>>>> browsers? >>>>>>>> > >>>>>>>>>> >>>>>>>> > >>>>>>>>>> On Sat, Dec 14, 2024 at 3:21 PM Jonathan A. Cohen < >>>>>>>> > >>>>>>>>>> jco...@urgrad.rochester.edu> wrote: >>>>>>>> > >>>>>>>>>> >>>>>>>> > >>>>>>>>>>> Upgraded to 5.9 last week. After a few days a >>>>>>>> behavior >>>>>>>> > started: >>>>>>>> > >>>>>>>>>>> the view >>>>>>>> > >>>>>>>>>>> would suddenly no longer show the transactions in any >>>>>>>> account. >>>>>>>> > >>>>>>>>>>> Save and >>>>>>>> > >>>>>>>>>>> restart worked. As the days went on, this behavior >>>>>>>> happened >>>>>>>> > >>>>>>>>>>> faster after >>>>>>>> > >>>>>>>>>>> opening. >>>>>>>> > >>>>>>>>>>> >>>>>>>> > >>>>>>>>>>> Today, opened GnuCash and got the warning that the >>>>>>>> file is >>>>>>>> > >>>>>>>>>>> locked. Open >>>>>>>> > >>>>>>>>>>> anyways and the opening proceeded. But once the >>>>>>>> program start >>>>>>>> > >>>>>>>>>>> progress bar >>>>>>>> > >>>>>>>>>>> completed, it disappeared. The file is locked >>>>>>>> again. Opening >>>>>>>> > >>>>>>>>>>> wayway does >>>>>>>> > >>>>>>>>>>> not work. The program will not open now at all. >>>>>>>> > >>>>>>>>>>> >>>>>>>> > >>>>>>>>>>> I tried backing out to 5.8 but it still won't open. >>>>>>>> Upgrade >>>>>>>> > back >>>>>>>> > >>>>>>>>>>> to 5.9 >>>>>>>> > >>>>>>>>>>> same behavior. >>>>>>>> > >>>>>>>>>>> >>>>>>>> > >>>>>>>>>>> Windows 11. >>>>>>>> > >>>>>>>>>>> >>>>>>>> > >>>>>>>>>>> >>>>>>>> > >>>>>>>>>>> ________________________ >>>>>>>> > >>>>>>>>>>> Jonathan A. Cohen >>>>>>>> > >>>>>>>>>>> jco...@urgrad.rochester.edu >>>>>>>> > >>>>>>>>>>> _______________________________________________ >>>>>>>> > >>>>>>>>>>> gnucash-user mailing list >>>>>>>> > >>>>>>>>>>> gnucash-user@gnucash.org >>>>>>>> > >>>>>>>>>>> To update your subscription preferences or to >>>>>>>> unsubscribe: >>>>>>>> > >>>>>>>>>>> >>>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>>>>>> > >>>>>>>>>>> ----- >>>>>>>> > >>>>>>>>>>> Please remember to CC this list on all your replies. >>>>>>>> > >>>>>>>>>>> You can do this by using Reply-To-List or Reply-All. >>>>>>>> > >>>>>>>>>>> >>>>>>>> > >>>>>>>>>> >>>>>>>> > >>>>>>>>>> >>>>>>>> > >>>>>>>>>> -- >>>>>>>> > >>>>>>>>>> David Carlson >>>>>>>> > >>>>>>>>>> >>>>>>>> > >>>>>>>>> >>>>>>>> > >>>>>> >>>>>>>> > >>>>>> -- >>>>>>>> > >>>>>> David Carlson >>>>>>>> > >>>>>> >>>>>>>> > >>>>> >>>>>>>> > >>>> >>>>>>>> > >>>> -- >>>>>>>> > >>>> David Carlson >>>>>>>> > >>>> >>>>>>>> > >>> >>>>>>>> > >> >>>>>>>> > >> -- >>>>>>>> > >> David Carlson >>>>>>>> > >> >>>>>>>> > > _______________________________________________ >>>>>>>> > > gnucash-user mailing list >>>>>>>> > > gnucash-user@gnucash.org >>>>>>>> > > To update your subscription preferences or to unsubscribe: >>>>>>>> > > https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>>>>>> > > ----- >>>>>>>> > > Please remember to CC this list on all your replies. >>>>>>>> > > You can do this by using Reply-To-List or Reply-All. >>>>>>>> > >>>>>>>> > >>>>>>>> _______________________________________________ >>>>>>>> gnucash-user mailing list >>>>>>>> gnucash-user@gnucash.org >>>>>>>> To update your subscription preferences or to unsubscribe: >>>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>>>>>> ----- >>>>>>>> Please remember to CC this list on all your replies. >>>>>>>> You can do this by using Reply-To-List or Reply-All. >>>>>>> >>>>>>> > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
