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Bottom line now is that we've had HOW many e-mails go back and forth
without you sending any relevant or on-topic information? I'd still be
willing to take a crack at whatever is bothering you (despite the fact
that you suggested I was lacking in intelligence), should any of it be
relevant to my knowledge. You could keep this going back and forth until
someone gets fed up with you and moderates your comment off of the list,
or you could just send the information (like you were clearly asked to
do) and get on with solving your problem.

The same people do not read the bug reports as read the mailing list. I
would have thought that this would have been fairly obvious. That is
unlikely to change just to make life simpler for you. I personally
submit bug reports (very occasionally), I do not read them. And FYI,
ignoring a simple request to provide information, and then flaming
people on the mailing list for pointing it out is not MY idea of polite.

Hope this helps,
 ---- _  _ _  _ ___  _  _  _
 |Y#| |  | |\/| |  \ |\ |  | |Ryan Novosielski - Systems Programmer III
 |$&| |__| |  | |__/ | \| _| |[EMAIL PROTECTED] - 973/972.0922 (2-0922)
 \__/ Univ. of Med. and Dent.|IST/AST - NJMS Medical Science Bldg - C630


Jo Rhett wrote:
>>> On Wed, Jul 19, 2006 at 02:41:06PM -0400, Ryan Novosielski wrote:
>>>> "Send them the information you have provided here."
>>>>
>>>> Something tells me something is missing from this e-mail. ;) If not,
>>>> then I can completely understand why the bug report was closed. ;)
> 
> On Jul 20, 2006, at 12:44 AM, Kern Sibbald wrote:
>> While it is expected that sometimes users are frustrated, upset, or
>> don't like
>> our responses,  everyone on this list is trying to be helpful. Many of
>> them,
>> including myself don't have much time, so our answers are sometimes
>> short and
>> summary, but we try to remain polite.  I would appreciate it if you
>> would do
>> the same.
> 
> The response quoted above was not trying to be helpful.  It was caustic
> and sarcastic, and was *NOT* polite.  Perhaps you should have fixed the
> To: header on your e-mail before sending it?
> 
> --Jo Rhett
> senior geek
> Silicon Valley Colocation
> 
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