On 11/3/20 1:36 PM, Mark - Myakka Technologies wrote:
Bill,

Unfortunately explaining any of this to her or even the IT people will be futile.


With stuff going to "the cloud" the average amount of clue some random company's IT person has is often low, since all they really need to know now is entry level helpdesk stuff. For the rest they're just calling people and opening tickets. They don't need to know how to interpret a traceroute properly, or the difference between TCP and UDP, or that peering and transport and transit are different things.

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