What would cause the issue?
James Howard wrote:
If it’s a remote employee connecting to their workplace you can pretty
much guarantee that the response will be “my IT people said it’s my
ISP, there’s NO problems on their end”………
*From:* AF <af-boun...@af.afmug.com> *On Behalf Of * fiber...@mail.com
*Sent:* Tuesday, November 3, 2020 12:22 PM
*To:* af@af.afmug.com
*Subject:* Re: [AFMUG] VPN Issue
I suppose having the customer complain to their VPN provider is
totally out of the question?
Jared
> From: "Mark - Myakka Technologies" <m...@mailmt.com>
<mailto:m...@mailmt.com%3e>
> To: "AnimalFarm Microwave Users Group" <af@af.afmug.com>
<mailto:af@af.afmug.com%3e>
> Subject: [AFMUG] VPN Issue
>
> I have a customer that calls on a regular basis about her VPN being
> disconnected. I try use Ping Plotter and PathPing to test to the VPN
> end point.
>
> Usually I see a bunch of dropped packets at 4.69.207.21 which is a
> CenturyLink router. Not sure if that is the issue or not.
>
> Not sure what I can do with this. Tried explaining to her I don't own
> the whole Internet.
>
> 6 22ms 0/ 100 = 0% 0/ 100 = 0% 208.38.184.9
> 0/ 100 = 0% |
> 7 11ms 0/ 100 = 0% 0/ 100 = 0% xe-10-2-2.bar1.tampa1.level3.net
[4.53.172.41]
> 0/ 100 = 0% |
> 8 18ms 0/ 100 = 0% 0/ 100 = 0% ae-1-51.ear2.miami1.level3.net
[4.69.207.21]
> 100/ 100 =100% |
> 9 --- 100/ 100 =100% 0/ 100 = 0% verizon-level3-miami1.level3.net
[4.68.63.102]
> 0/ 100 = 0% |
> 10 --- 100/ 100 =100% 0/ 100 = 0%
0.af0.tulyok13-mse01-aa-ie1.alter.net [140.222.6.223]
> 0/ 100 = 0% |
> 11 --- 100/ 100 =100% 0/ 100 = 0% 10.sub-69-83-99.myvzw.com
[69.83.99.10]
> 0/ 100 = 0% |
> 12 --- 100/ 100 =100% 0/ 100 = 0% 155.sub-69-82-50.myvzw.com
[69.82.50.155]
>
>
> --
>
> Thanks,
> Mark mailto:m...@mailmt.com
>
> Myakka Technologies, Inc.
> www.Myakka.com <http://www.Myakka.com>
>
>
> --
> AF mailing list
> AF@af.afmug.com <mailto:AF@af.afmug.com>
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
--
AF mailing list
AF@af.afmug.com <mailto:AF@af.afmug.com>
http://af.afmug.com/mailman/listinfo/af_af.afmug.com
------------------------------------------------------------------------
*Total Control Panel*
Login <https://asp.reflexion.net/login?domain=litewire.net>
To: ja...@litewire.net
<https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net>
From: af-boun...@af.afmug.com <mailto:af-boun...@af.afmug.com>
/You received this message because the domain afmug.com is on your
allow list./
--
*Jay Weekley*
*Cyber Broadband
*
--
This email has been checked for viruses by AVG.
https://www.avg.com
--
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com
