Not yet. May have to try that next.
-- Best regards, Mark mailto:m...@mailmt.com Myakka Technologies, Inc. www.Myakka.com ------ Tuesday, November 3, 2020, 2:24:23 PM, you wrote: fmc> Have you done a packet capture? fmc> fmc> Jared fmc> fmc> fmc> From: "Mark - Myakka Technologies" <m...@mailmt.com> fmc> To: "AnimalFarm Microwave Users Group" <af@af.afmug.com> fmc> Subject: Re: [AFMUG] VPN Issue fmc> James, fmc> Yup fmc> -- fmc> Best regards, fmc> Mark mailto:m...@mailmt.com fmc> Myakka Technologies, Inc. fmc> www.Myakka.com[http://www.Myakka.com] fmc> ------ fmc> Tuesday, November 3, 2020, 1:25:37 PM, you wrote: fmc> If it’s a remote employee connecting to their workplace you can fmc> pretty much guarantee that the response will be “my IT people fmc> said it’s my ISP, there’s NO problems on their end”……… fmc> From: AF <af-boun...@af.afmug.com> On Behalf Of fiber...@mail.com fmc> Sent: Tuesday, November 3, 2020 12:22 PM fmc> To: af@af.afmug.com fmc> Subject: Re: [AFMUG] VPN Issue fmc> I suppose having the customer complain to their VPN provider is totally out of the question? fmc> Jared >> From: "Mark - Myakka Technologies" >> <m...@mailmt.com>[mailto:m...@mailmt.com%3e] >> To: "AnimalFarm Microwave Users Group" >> <af@af.afmug.com>[mailto:af@af.afmug.com%3e] >> Subject: [AFMUG] VPN Issue >> >> I have a customer that calls on a regular basis about her VPN being >> disconnected. I try use Ping Plotter and PathPing to test to the VPN >> end point. >> >> Usually I see a bunch of dropped packets at 4.69.207.21 which is a >> CenturyLink router. Not sure if that is the issue or not. >> >> Not sure what I can do with this. Tried explaining to her I don't own >> the whole Internet. >> >> 6 22ms 0/ 100 = 0% 0/ 100 = 0% 208.38.184.9 >> 0/ 100 = 0% | >> 7 11ms 0/ 100 = 0% 0/ 100 = 0% xe-10-2-2.bar1.tampa1.level3.net [4.53.172.41] >> 0/ 100 = 0% | >> 8 18ms 0/ 100 = 0% 0/ 100 = 0% ae-1-51.ear2.miami1.level3.net [4.69.207.21] >> 100/ 100 =100% | >> 9 --- 100/ 100 =100% 0/ 100 = 0% verizon-level3-miami1.level3.net >> [4.68.63.102] >> 0/ 100 = 0% | >> 10 --- 100/ 100 =100% 0/ 100 = 0% 0.af0.tulyok13-mse01-aa-ie1.alter.net >> [140.222.6.223] >> 0/ 100 = 0% | >> 11 --- 100/ 100 =100% 0/ 100 = 0% 10.sub-69-83-99.myvzw.com [69.83.99.10] >> 0/ 100 = 0% | >> 12 --- 100/ 100 =100% 0/ 100 = 0% 155.sub-69-82-50.myvzw.com [69.82.50.155] >> >> >> -- >> >> Thanks, >> Mark mailto:m...@mailmt.com[mailto:m...@mailmt.com] >> >> Myakka Technologies, Inc. >> www.Myakka.com[http://www.Myakka.com] >> >> >> -- >> AF mailing list >> AF@af.afmug.com[mailto:AF@af.afmug.com] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com[http://af.afmug.com/mailman/listinfo/af_af.afmug.com] >> fmc> -- fmc> AF mailing list fmc> AF@af.afmug.com[mailto:AF@af.afmug.com] fmc> http://af.afmug.com/mailman/listinfo/af_af.afmug.com fmc> fmc> ------------------------------------------------------------ fmc> Total Control Panel fmc> Login[https://asp.reflexion.net/login?domain=litewire.net] fmc> To: fmc> ja...@litewire.net[https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net] fmc> From: af-boun...@af.afmug.com[mailto:af-boun...@af.afmug.com] fmc> fmc> You received this message because the domain afmug.com is on fmc> your allow list. -- AF mailing list AF@af.afmug.com fmc> http://af.afmug.com/mailman/listinfo/af_af.afmug.com[http://af.afmug.com/mailman/listinfo/af_af.afmug.com] -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
