If their VPN using UDP? That's like putting messages in bottles. I had a customer whose kid set up a VPN on their home router so all traffic from the home was turned into UDP and routed through a gateway who knows where. The dad was calling about problems with his traffic, something normal like Netflix. I told him I wouldn't troubleshoot it until he turned off the VPN.
I don't know enough to say UDP is less reliable in this case, but in general you use TCP if you want reliable transmission. -----Original Message----- From: AF <af-boun...@af.afmug.com> On Behalf Of Mark - Myakka Technologies Sent: Tuesday, November 3, 2020 12:17 PM To: AnimalFarm Microwave Users Group <af@af.afmug.com> Subject: [AFMUG] VPN Issue I have a customer that calls on a regular basis about her VPN being disconnected. I try use Ping Plotter and PathPing to test to the VPN end point. Usually I see a bunch of dropped packets at 4.69.207.21 which is a CenturyLink router. Not sure if that is the issue or not. Not sure what I can do with this. Tried explaining to her I don't own the whole Internet. 6 22ms 0/ 100 = 0% 0/ 100 = 0% 208.38.184.9 0/ 100 = 0% | 7 11ms 0/ 100 = 0% 0/ 100 = 0% xe-10-2-2.bar1.tampa1.level3.net [4.53.172.41] 0/ 100 = 0% | 8 18ms 0/ 100 = 0% 0/ 100 = 0% ae-1-51.ear2.miami1.level3.net [4.69.207.21] 100/ 100 =100% | 9 --- 100/ 100 =100% 0/ 100 = 0% verizon-level3-miami1.level3.net [4.68.63.102] 0/ 100 = 0% | 10 --- 100/ 100 =100% 0/ 100 = 0% 0.af0.tulyok13-mse01-aa-ie1.alter.net [140.222.6.223] 0/ 100 = 0% | 11 --- 100/ 100 =100% 0/ 100 = 0% 10.sub-69-83-99.myvzw.com [69.83.99.10] 0/ 100 = 0% | 12 --- 100/ 100 =100% 0/ 100 = 0% 155.sub-69-82-50.myvzw.com [69.82.50.155] -- Thanks, Mark mailto:m...@mailmt.com Myakka Technologies, Inc. www.Myakka.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com