IMO, I don't think it's useful to ping all the devices in the path
across the internet. The return path from that device may be different
from the return path from the destination, and the management IP that it
responds from might be /intentionally /inaccessible to you.
If I couldn't ping one of your routers, but I can ping the destination
beyond it, then what would you tell me? I assume you'd tell me to shove
off. The only way it would prove anything is if the packet loss to the
destination happened to match up with the packet loss to the
intermediate hop.
If the VPN works normally and then suddenly dies and then works again
later, then the issue is something transient. You may have to catch it
in the act somehow.
On 11/3/2020 1:17 PM, Mark - Myakka Technologies wrote:
I have a customer that calls on a regular basis about her VPN being
disconnected. I try use Ping Plotter and PathPing to test to the VPN
end point.
Usually I see a bunch of dropped packets at 4.69.207.21 which is a
CenturyLink router. Not sure if that is the issue or not.
Not sure what I can do with this. Tried explaining to her I don't own
the whole Internet.
6 22ms 0/ 100 = 0% 0/ 100 = 0% 208.38.184.9
0/ 100 = 0% |
7 11ms 0/ 100 = 0% 0/ 100 = 0% xe-10-2-2.bar1.tampa1.level3.net
[4.53.172.41]
0/ 100 = 0% |
8 18ms 0/ 100 = 0% 0/ 100 = 0% ae-1-51.ear2.miami1.level3.net
[4.69.207.21]
100/ 100 =100% |
9 --- 100/ 100 =100% 0/ 100 = 0% verizon-level3-miami1.level3.net
[4.68.63.102]
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0%
0.af0.tulyok13-mse01-aa-ie1.alter.net [140.222.6.223]
0/ 100 = 0% |
11 --- 100/ 100 =100% 0/ 100 = 0% 10.sub-69-83-99.myvzw.com
[69.83.99.10]
0/ 100 = 0% |
12 --- 100/ 100 =100% 0/ 100 = 0% 155.sub-69-82-50.myvzw.com
[69.82.50.155]
--
Thanks,
Mark mailto:m...@mailmt.com
Myakka Technologies, Inc.
www.Myakka.com
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