240v x 200A = 48KVA  Yet I see a lot of 15KVA transformers out there.

I think the electric "speed test" would set a lot of transformers on fire.  At least they'll know they got what they paid for.


On 1/28/2020 9:19 PM, Nate Burke wrote:
You can say and publish 'Up-to' all you want.  All the customer hears is 'guaranteed on my test, no matter what else I'm doing'

What I really want is a device that would connect up to the customers electric mains, so they can test that they're really getting their 200A electric service multiple times a day.  Or to test their water service delivery, randomly, hopefully while they're in the shower.

On 1/28/2020 8:08 PM, Darin Steffl wrote:
If there's no actual issue besides a test showing "I don't get what I pay for", refer them to the up-to explanation for residential service. It should be in everyone's TOS and list the 50+ variables of why a speedtest won't always be perfect or accurate.

On Tue, Jan 28, 2020, 8:00 PM Ken Hohhof <af...@kwisp.com <mailto:af...@kwisp.com>> wrote:

    You can't win.

    I had to tell one customer we would only troubleshoot
    speedtest.net <http://speedtest.net> or fast.com
    <http://fast.com> results, he was using some automatic speedtest
    and then reviewing the report and complaining he wasn't getting
    what he was paying for (our traffic graphs and preseem graphs say
    otherwise).  He was using something like testmy.net
    <http://testmy.net>.

    This is a new thing, I'm waiting for speedtests that
    automatically complain to the ISP and demand a refund.  Even if
    everything works fine including streaming.


    -----Original Message-----
    From: AF <af-boun...@af.afmug.com
    <mailto:af-boun...@af.afmug.com>> On Behalf Of Seth Mattinen
    Sent: Tuesday, January 28, 2020 7:37 PM
    To: af@af.afmug.com <mailto:af@af.afmug.com>
    Subject: Re: [AFMUG] WIFI and 4mb Speedtest.net

    On 1/28/20 17:24, Josh Baird wrote:
    > That's great and all, but most users will go to speedtest.net
    <http://speedtest.net>
    > <http://speedtest.net> by default. This is why you should consider
    > running your own Ookla server.


    We dealt with that by having a policy of not supporting
    speedtest.net <http://speedtest.net> results, and direct them to
    the test we will support.

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