Ok, I've had this one this week too. WIFI devices not connecting to a
Tik, disabling/enabling the wifi interface fixes it.
On 1/25/2020 10:55 AM, Matt Hoppes wrote:
AND.. I'm now on the third support call for today.
Them: "Is the internet down?"
Me: "No, what's going on?"
Them: "I don't have any WiFi"
Me: "OK, I see everything including your router connected"
Them: My devices won't connect
Me: OK, let's try rebooting your router
Them: Yup, it's working now.
This was on a MikroTik WiFi router.
Boosters absolutely make things worse and as soon as we learn of one
we tell people to unplug them.
In our case it's not a subdivision, and it's all over -- in town, in
extremely rural areas with no cable or anything else.
It's just a slew of "WiFi is broken".
Sometimes speeds are so bad you can't stream/speed tests are terrible.
Other times the router has just completely locked up and needs a restart.
But like I said, we almost never have support calls, I've taken 3
already today, and the phones were going off the hook last week with
WiFi issues across all brands.
On 1/25/20 11:48 AM, Ken Hohhof wrote:
Also customers installing range extenders aka "boosters" which often
make things worse not better. Not sure why there would be an
epidemic of this all of a sudden though.
If this is a subdivision/apartment/townhome not rural, is the cable
company rolling out new WiFi modem/routers or is there a new fiber
company in the area?
-----Original Message-----
From: AF <[email protected]> On Behalf Of Bill Prince
Sent: Saturday, January 25, 2020 10:29 AM
To: [email protected]
Subject: Re: [AFMUG] WIFI and 4mb Speedtest.net
I would look at local interference. It's not unusual for there to be
6 or more WiFi access points visible; often (usually?) on the same
channel.
bp
<part15sbs{at}gmail{dot}com>
On 1/25/2020 7:27 AM, Nate Burke wrote:
It seems I've had a slew of calls this week of people who are only
getting 4mb on downloads on speedtest.net, uploads are normal. The
only thing in common is that they are on a WIFI device. If they are
Hardwired, everything seems fine, I can't find any network issues. Tik
BW Tests are always fine. Where I can see their in House WIFI,
signal/modulation looks ok. It's always 4mb on the download. I can
watch the traffic graph, and it just flatlines at 4mb with no other
latency or packetloss.
Anyone else seen something similar?
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