Hmmm, no speedtest server is actually from Ookla, it's someone hosting it on their network on their own host machine.
I wonder if you went to a different speedtest host if it would be "normal" speeds? It's possible, even easy, for a speedtest server provider to set up a simple queue structure to limit speed test results per IP domain if they wanted. Whoever's server that is could have a rule set up to limit your network, lol! We run our own speedtest Ookla server on some older bare metal HP 1U server on 10Gbps interface. It does over 9Gbps easy from my home computer on 10Gbps connection. Of course it sits on our own network/public IP so all of our customer default to it when testing. I also have customers use the Ookla speedtest App on Windows/Mac/iPhone/Andriod instead of a browser. Their app does a much shorter test usually and is more accurate/performant than all browsers I've tested so far. -----Original Message----- From: AF <af-boun...@af.afmug.com> On Behalf Of Nate Burke Sent: Tuesday, January 28, 2020 6:00 PM To: AnimalFarm Microwave Users Group <af@af.afmug.com> Subject: Re: [AFMUG] WIFI and 4mb Speedtest.net Still taking calls this week. I went to a customer yesterday that was complaining of slow speeds. Plugged my laptop in, speedtest.net ran only at 4mb/s Speed.ui.com ran 20mb. HD Youtube videos ran at full 20mb/s It's getting really annoying that there isn't a problem, but customers think there is just because a website says so. If only we could somehow charge speedtest.net for the time that we're having to spend because of what they're telling customers. On 1/26/2020 2:41 PM, Adam Moffett wrote: > I'm not aware of any issue like this here. > > If there was a general issue like that I'd wonder if it tracks with a > certain class of device and therefore maybe a software update. If it > was across multiple devices, I'd assume something changed at > speedtest.net, or at the speedtest.net server nearest your customers. > > > On 1/25/2020 11:58 AM, Matt Hoppes wrote: >> Just looked back through the call logs. >> >> This one customer I was dealing with today reported "3 megabits". I >> had him go to speed.ui.com and he reports 10 and 2 (his plan). >> >> On 1/25/20 11:52 AM, Nate Burke wrote: >>> I've been taking calls this week across the spectrum. Warehouse >>> WIFI With multiple controlled AP's to country house in the middle of >>> a field. Always 4mb on the download. >>> >>> On 1/25/2020 10:48 AM, Ken Hohhof wrote: >>>> Also customers installing range extenders aka "boosters" which >>>> often make things worse not better. Not sure why there would be an >>>> epidemic of this all of a sudden though. >>>> >>>> If this is a subdivision/apartment/townhome not rural, is the cable >>>> company rolling out new WiFi modem/routers or is there a new fiber >>>> company in the area? >>>> >>>> >>>> -----Original Message----- >>>> From: AF <af-boun...@af.afmug.com> On Behalf Of Bill Prince >>>> Sent: Saturday, January 25, 2020 10:29 AM >>>> To: af@af.afmug.com >>>> Subject: Re: [AFMUG] WIFI and 4mb Speedtest.net >>>> >>>> I would look at local interference. It's not unusual for there to >>>> be 6 or more WiFi access points visible; often (usually?) on the >>>> same channel. >>>> >>>> >>>> bp >>>> <part15sbs{at}gmail{dot}com> >>>> >>>> On 1/25/2020 7:27 AM, Nate Burke wrote: >>>>> It seems I've had a slew of calls this week of people who are only >>>>> getting 4mb on downloads on speedtest.net, uploads are normal. The >>>>> only thing in common is that they are on a WIFI device. If they >>>>> are Hardwired, everything seems fine, I can't find any network issues. >>>>> Tik >>>>> BW Tests are always fine. Where I can see their in House WIFI, >>>>> signal/modulation looks ok. It's always 4mb on the download. I can >>>>> watch the traffic graph, and it just flatlines at 4mb with no >>>>> other latency or packetloss. >>>>> >>>>> Anyone else seen something similar? >>>>> >>> >>> >>> >> > -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com