It was just around 4, and I was hardwired into a Tik, so maybe it's not
related to WIFI. Multiple servers had the same results.
Yes, We used to have our own ookla server, but since we only have
multiple 1g uplinks, not 10g, speedtest.net told us to go fly a kite,
and de-listed our server because it was 'underperforming' I tried
working with them, but it would take about 2 weeks to get a response on
any ticket comment, so we decided it wasn't worth it that was a couple
years ago.
Or do you mean like a speedtest MINI server? Used to have one of those
too, but wasn't there some some file that needed to be updated every 37
days or something? I'd always forget to do it.
On 1/28/2020 7:17 PM, Ken Hohhof wrote:
When you say "plugged in", apparently this time it had nothing to do with
WiFi or 2.4 GHz?
Was it just random speeds in the neighborhood of 4 Mbps, or acting like
there really was something limiting it to 4 Mbps?
And was this the case with multiple speedtest.net servers? I believe the
selection has become a lot smaller now that they only show servers that
implement "secure testing". I used to mostly use Comcast Chicago because I
got consistent results, but it has not been on the list for a few months at
least. Do you remember what server you were using? I'm guessing you tried
several.
-----Original Message-----
From: AF <af-boun...@af.afmug.com> On Behalf Of Nate Burke
Sent: Tuesday, January 28, 2020 7:00 PM
To: AnimalFarm Microwave Users Group <af@af.afmug.com>
Subject: Re: [AFMUG] WIFI and 4mb Speedtest.net
Still taking calls this week. I went to a customer yesterday that was
complaining of slow speeds. Plugged my laptop in, speedtest.net ran only at
4mb/s Speed.ui.com ran 20mb. HD Youtube videos ran at full 20mb/s It's
getting really annoying that there isn't a problem, but customers think
there is just because a website says so. If only we could somehow charge
speedtest.net for the time that we're having to spend because of what
they're telling customers.
On 1/26/2020 2:41 PM, Adam Moffett wrote:
I'm not aware of any issue like this here.
If there was a general issue like that I'd wonder if it tracks with a
certain class of device and therefore maybe a software update. If it
was across multiple devices, I'd assume something changed at
speedtest.net, or at the speedtest.net server nearest your customers.
On 1/25/2020 11:58 AM, Matt Hoppes wrote:
Just looked back through the call logs.
This one customer I was dealing with today reported "3 megabits". I
had him go to speed.ui.com and he reports 10 and 2 (his plan).
On 1/25/20 11:52 AM, Nate Burke wrote:
I've been taking calls this week across the spectrum. Warehouse
WIFI With multiple controlled AP's to country house in the middle of
a field. Always 4mb on the download.
On 1/25/2020 10:48 AM, Ken Hohhof wrote:
Also customers installing range extenders aka "boosters" which
often make things worse not better. Not sure why there would be an
epidemic of this all of a sudden though.
If this is a subdivision/apartment/townhome not rural, is the cable
company rolling out new WiFi modem/routers or is there a new fiber
company in the area?
-----Original Message-----
From: AF <af-boun...@af.afmug.com> On Behalf Of Bill Prince
Sent: Saturday, January 25, 2020 10:29 AM
To: af@af.afmug.com
Subject: Re: [AFMUG] WIFI and 4mb Speedtest.net
I would look at local interference. It's not unusual for there to
be 6 or more WiFi access points visible; often (usually?) on the
same channel.
bp
<part15sbs{at}gmail{dot}com>
On 1/25/2020 7:27 AM, Nate Burke wrote:
It seems I've had a slew of calls this week of people who are only
getting 4mb on downloads on speedtest.net, uploads are normal. The
only thing in common is that they are on a WIFI device. If they
are Hardwired, everything seems fine, I can't find any network issues.
Tik
BW Tests are always fine. Where I can see their in House WIFI,
signal/modulation looks ok. It's always 4mb on the download. I can
watch the traffic graph, and it just flatlines at 4mb with no
other latency or packetloss.
Anyone else seen something similar?
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