We're moving away from "truly unlimited" plans and going to
unlimited with X amount of high-speed data between noon and
midnight.
For example, we'll have plans with high-speed data amounts of 65,
300, 600, 900, 1200, 1800GB a month with that data only being
counted 12 hours each day. Outside noon to midnight, the data
will not count to encourage them to shift large downloads to our
off peak times. If they insist on streaming on 4 devices during
peak and using 100GB per day like some homes, their bill will be
well over $250 a month. Here is our rural pricing for these
proposed plans. Once they hit their threshold, they slow down to
1 mbps. We will never have overage charges so they're in full
control of their cost. Either they lower their usage or pay more
to continue the high usage.
What I call abusive usage continues to increase and I feel we
need to have plans like these to make heavy users pay for the
cost of us upgrading our gear earlier than planned for. These
plans are also still way better than any satellite plan in terms
of caps and latency.
35 Meg/65GB - $65
25 Meg/300GB - $9035 Meg/600GB - $110
45 Meg/900GB - $130
55 Meg/1,200GB - $150
55-100 Meg/1,800GB - $200
On Sat, Nov 16, 2019, 11:50 AM Nate Burke <n...@blastcomm.com
<mailto:n...@blastcomm.com>> wrote:
Give them what you sell them. If they call in more than 3
times complaining then say 'you obviously can't provide them
the experience they're expecting, and that you'll be out in a
few days to remove the equipment.' That should either
silence them, or push them to hughesnet and they can see what
being rural really means.
On 11/16/2019 11:31 AM, Ken Hohhof wrote:
Anybody else losing their patience with streamers?
The people who just moved from somewhere they had gigabit
fiber to the middle of nowhere in a low spot surrounded by
tons of trees, and say they stream all their TV on 3-4
screens at the same time.
I want to yell at them, if you had affordable blazing fast
Internet, and it’s that important to you, why did you move?
And if you had to move, why didn’t you move to a nice suburb
with fiber or at least cable? And why do you have to stream
everything? You could get satellite TV. Yes, it’s
expensive, get over it. You could put up a TV antenna. You
could get DVDs by mail. Or if moving to the country was so
important, you could go out on the ATV or horse or
snowmobile, or go hunting, or feed the chickens and mini
goats. If they’re streaming all the time, I have to suspect
the reason for moving to Green Acres was to save on property
taxes, and the reason for streaming is to avoid paying
$200/month to DirecTV or DISH.
It’s gotten so bad, a significant number of prospective
customers say they only want Internet to stream, anything
else they can do on their phone. And when a streaming
subscription is sub $10 (or free with Amazon Prime), they’re
thinking Internet is like shipping, it shouldn’t cost more
than the item being delivered.
I know, “OK boomer”.
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