Give them what you sell them. If they call in more than 3 times
complaining then say 'you obviously can't provide them the experience
they're expecting, and that you'll be out in a few days to remove the
equipment.' That should either silence them, or push them to hughesnet
and they can see what being rural really means.
On 11/16/2019 11:31 AM, Ken Hohhof wrote:
Anybody else losing their patience with streamers?
The people who just moved from somewhere they had gigabit fiber to the
middle of nowhere in a low spot surrounded by tons of trees, and say
they stream all their TV on 3-4 screens at the same time.
I want to yell at them, if you had affordable blazing fast Internet,
and it’s that important to you, why did you move? And if you had to
move, why didn’t you move to a nice suburb with fiber or at least
cable? And why do you have to stream everything? You could get
satellite TV. Yes, it’s expensive, get over it. You could put up a
TV antenna. You could get DVDs by mail. Or if moving to the country
was so important, you could go out on the ATV or horse or snowmobile,
or go hunting, or feed the chickens and mini goats. If they’re
streaming all the time, I have to suspect the reason for moving to
Green Acres was to save on property taxes, and the reason for
streaming is to avoid paying $200/month to DirecTV or DISH.
It’s gotten so bad, a significant number of prospective customers say
they only want Internet to stream, anything else they can do on their
phone. And when a streaming subscription is sub $10 (or free with
Amazon Prime), they’re thinking Internet is like shipping, it
shouldn’t cost more than the item being delivered.
I know, “OK boomer”.
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