Wow. Yikes. If I was in your area you’d be driving me to start a competing ISP with you.
You’ll drive your users away. Seriously. It doesn’t cost that much to upgrade a tower or backhaul to support more capacity. > On Nov 16, 2019, at 2:18 PM, Darin Steffl <darin.ste...@mnwifi.com> wrote: > > We're moving away from "truly unlimited" plans and going to unlimited with X > amount of high-speed data between noon and midnight. > > For example, we'll have plans with high-speed data amounts of 65, 300, 600, > 900, 1200, 1800GB a month with that data only being counted 12 hours each > day. Outside noon to midnight, the data will not count to encourage them to > shift large downloads to our off peak times. If they insist on streaming on 4 > devices during peak and using 100GB per day like some homes, their bill will > be well over $250 a month. Here is our rural pricing for these proposed > plans. Once they hit their threshold, they slow down to 1 mbps. We will never > have overage charges so they're in full control of their cost. Either they > lower their usage or pay more to continue the high usage. > > What I call abusive usage continues to increase and I feel we need to have > plans like these to make heavy users pay for the cost of us upgrading our > gear earlier than planned for. These plans are also still way better than any > satellite plan in terms of caps and latency. > > > 35 Meg/65GB - $65 > 25 Meg/300GB - $90 > 35 Meg/600GB - $110 > 45 Meg/900GB - $130 > 55 Meg/1,200GB - $150 > 55-100 Meg/1,800GB - $200 > > >> On Sat, Nov 16, 2019, 11:50 AM Nate Burke <n...@blastcomm.com> wrote: >> Give them what you sell them. If they call in more than 3 times complaining >> then say 'you obviously can't provide them the experience they're expecting, >> and that you'll be out in a few days to remove the equipment.' That should >> either silence them, or push them to hughesnet and they can see what being >> rural really means. >> >>> On 11/16/2019 11:31 AM, Ken Hohhof wrote: >>> Anybody else losing their patience with streamers? >>> >>> >>> >>> The people who just moved from somewhere they had gigabit fiber to the >>> middle of nowhere in a low spot surrounded by tons of trees, and say they >>> stream all their TV on 3-4 screens at the same time. >>> >>> >>> >>> I want to yell at them, if you had affordable blazing fast Internet, and >>> it’s that important to you, why did you move? And if you had to move, why >>> didn’t you move to a nice suburb with fiber or at least cable? And why do >>> you have to stream everything? You could get satellite TV. Yes, it’s >>> expensive, get over it. You could put up a TV antenna. You could get DVDs >>> by mail. Or if moving to the country was so important, you could go out on >>> the ATV or horse or snowmobile, or go hunting, or feed the chickens and >>> mini goats. If they’re streaming all the time, I have to suspect the >>> reason for moving to Green Acres was to save on property taxes, and the >>> reason for streaming is to avoid paying $200/month to DirecTV or DISH. >>> >>> >>> >>> It’s gotten so bad, a significant number of prospective customers say they >>> only want Internet to stream, anything else they can do on their phone. >>> And when a streaming subscription is sub $10 (or free with Amazon Prime), >>> they’re thinking Internet is like shipping, it shouldn’t cost more than the >>> item being delivered. >>> >>> >>> >>> I know, “OK boomer”. >>> >>> >>> >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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