We're moving away from "truly unlimited" plans and going to unlimited with X amount of high-speed data between noon and midnight.
For example, we'll have plans with high-speed data amounts of 65, 300, 600, 900, 1200, 1800GB a month with that data only being counted 12 hours each day. Outside noon to midnight, the data will not count to encourage them to shift large downloads to our off peak times. If they insist on streaming on 4 devices during peak and using 100GB per day like some homes, their bill will be well over $250 a month. Here is our rural pricing for these proposed plans. Once they hit their threshold, they slow down to 1 mbps. We will never have overage charges so they're in full control of their cost. Either they lower their usage or pay more to continue the high usage. What I call abusive usage continues to increase and I feel we need to have plans like these to make heavy users pay for the cost of us upgrading our gear earlier than planned for. These plans are also still way better than any satellite plan in terms of caps and latency. 35 Meg/65GB - $65 25 Meg/300GB - $90 35 Meg/600GB - $110 45 Meg/900GB - $130 55 Meg/1,200GB - $150 55-100 Meg/1,800GB - $200 On Sat, Nov 16, 2019, 11:50 AM Nate Burke <n...@blastcomm.com> wrote: > Give them what you sell them. If they call in more than 3 times > complaining then say 'you obviously can't provide them the experience > they're expecting, and that you'll be out in a few days to remove the > equipment.' That should either silence them, or push them to hughesnet and > they can see what being rural really means. > > On 11/16/2019 11:31 AM, Ken Hohhof wrote: > > Anybody else losing their patience with streamers? > > > > The people who just moved from somewhere they had gigabit fiber to the > middle of nowhere in a low spot surrounded by tons of trees, and say they > stream all their TV on 3-4 screens at the same time. > > > > I want to yell at them, if you had affordable blazing fast Internet, and > it’s that important to you, why did you move? And if you had to move, why > didn’t you move to a nice suburb with fiber or at least cable? And why do > you have to stream everything? You could get satellite TV. Yes, it’s > expensive, get over it. You could put up a TV antenna. You could get DVDs > by mail. Or if moving to the country was so important, you could go out on > the ATV or horse or snowmobile, or go hunting, or feed the chickens and > mini goats. If they’re streaming all the time, I have to suspect the > reason for moving to Green Acres was to save on property taxes, and the > reason for streaming is to avoid paying $200/month to DirecTV or DISH. > > > > It’s gotten so bad, a significant number of prospective customers say > they only want Internet to stream, anything else they can do on their > phone. And when a streaming subscription is sub $10 (or free with Amazon > Prime), they’re thinking Internet is like shipping, it shouldn’t cost more > than the item being delivered. > > > > I know, “OK boomer”. > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
-- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
