You're right, Apple did indeed give me that choice, and I have 14 days to make 
up my mind, but I think I'm just going to have them recycle it and be done with 
it.
Vicky Collins
USA

Sent from my iPhone

> On Jul 23, 2025, at 5:01 PM, Malcolm Parfitt <[email protected]> wrote:
> 
> When I have traded in items with Apple I have always had the option of 
> accepting their evaluation and if I did not they would return the item to me.
> 
> Most recently I traded in an Apple Watch series7.  So if you’re unhappy with 
> your final trade in offer, you can have it returned to you and try to get a 
> better priced elsewhere.  My series7 watch had a problem with the power 
> button, the trade in offer from Apple was £0.  I had it returned to me a sold 
> it elsewhere, but I cannot remember what I got for it but it wasn’t as low as 
> Apple’s trade in offer.
> Malcolm Parfitt
> 
>> On 23 Jul 2025, at 21:48, Vicky Collins <[email protected]> wrote:
>> 
>> I've traded in other iPhones with Apple and had no problem at all, received 
>> the original quote I was given. And I do like the ease of use of working 
>> with Apple. However, as I'm reasonably sure I could've gotten something for 
>> the iPhone 13 Mini, likely even with my carrier, maybe I'll think about 
>> looking elsewhere next time, even if I do understand Apple's reasoning with 
>> this phone. What I don't like with the carriers, though, is that they spread 
>> that trade-in credit out over a three year period.
>> Vicky Collins
>> USA
>> 
>> Sent from my iPhone
>> 
>>>> On Jul 23, 2025, at 3:38 PM, Carolyn Arnold <[email protected]> 
>>>> wrote:
>>> 
>>> Donna, I always use my phone caerrier, and my son and daughter-in-law and 
>>> sisters and brothers-in-law too. A family tradition? Anyway, it works well 
>>> for me.
>>> 
>>> Carolyn Arnold
>>> 
>>> -----Original Message-----
>>> From: [email protected] [mailto:[email protected]] On Behalf 
>>> Of Donna Casteen
>>> Sent: Wednesday, July 23, 2025 12:09 PM
>>> To: [email protected]
>>> Cc: VIPhone <[email protected]>
>>> Subject: Re: I spoke too soon about my Apple trade-in
>>> 
>>>  Having had 5 iPhones in 15 years, I learned early on that my phone carrier 
>>> gives a better trade in credit than Apple. In Nov. 2024 Apple quoted me 
>>> $125 for my iPhone 11 in great condition & only needing a new battery. My 
>>> phone carrier gave me $350 for my trade in toward my iPhone 16 pro.
>>> 
>>> 
>>> Donna
>>> 
>>> 
>>>  Vicky Collins <[email protected]> wrote:
>>> 
>>> 
>>> 
>>>  True, as I mentioned in a prior message, when I checked the status of the 
>>> trade-in on my iPhone 13 Mini yesterday, I was indeed told that the 
>>> trade-in had been completed and my gift card would be issued shortly. 
>>> However, in thinking about it, All I can figure is that Apple was 
>>> responding to the fact that the third-party vendor had indicated they had 
>>> completed their work and made a determination. For when I checked my email 
>>> this morning, I had an email from Apple saying that my trade-in value had 
>>> changed and that it was now zero, and it said something about a shattered 
>>> screen or enclosure, not the exact words as I don't remember those right 
>>> now.
>>>  I knew there was a fairly small crack or whatever near where the cable to 
>>> charge the battery plugs in as I had inadvertently scratched that due to an 
>>> inadvertent use of an external battery charger, so I was sort of expecting 
>>> to have my trade-in value reduced from the original tentative quote of 
>>> $185, but the zero amount did surprise me a bit at first. The only reason I 
>>> thought the trade-in value might not be reduced was because my 
>>> sister-in-law had actually dropped her iPhone 13 on the concrete and had a 
>>> little bigger crack in about the same place but still got her $400 trade-in 
>>> on an iPhone 14 Plus.
>>>  After thinking about it more, though, here's what I kind of figure was the 
>>> difference. My iPhone 13 Mini purchased in late 2021 was now almost 4 years 
>>> old and did have that damage, while my sister-in-law's iPhone 13 purchased 
>>> in late 2021 but traded in in late 2022 or early 2023, I can't remember the 
>>> exact date, was also damaged but was only a little over a year old at the 
>>> time of trade-in. Then too, the iPhone 13 was much more popular than the 
>>> iPhone 13 Mini, thus its being newer and more valued making it more 
>>> valuable to fix.
>>>  Although the 13 Mini was still quite usable when I sent it to Apple, I'm 
>>> guessing I'll just go ahead and let them recycle the phone and be done with 
>>> it. And while I'm now over the surprise and not really all that upset, 
>>> although of course a little disappointed, this will be kind of a lesson to 
>>> me to know not to send a much older phone like this back to Apple for a 
>>> trade-in unless it really is in pristine condition. In its questionnaire on 
>>> their website, Apple did make allowances for insignificant damages, and 
>>> since my sister-in-law's trade-in had gone through, and since this didn't 
>>> seem all that major damage to me, that's what I went with, but I can see 
>>> where Apple would figure it wouldn't be worth fixing.
>>>  Vicky Collins
>>>  USA
>>> 
>>>  Sent from my iPhone
>>> 
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