I've traded in other iPhones with Apple and had no problem at all, received the original quote I was given. And I do like the ease of use of working with Apple. However, as I'm reasonably sure I could've gotten something for the iPhone 13 Mini, likely even with my carrier, maybe I'll think about looking elsewhere next time, even if I do understand Apple's reasoning with this phone. What I don't like with the carriers, though, is that they spread that trade-in credit out over a three year period. Vicky Collins USA
Sent from my iPhone > On Jul 23, 2025, at 3:38 PM, Carolyn Arnold <[email protected]> wrote: > > Donna, I always use my phone caerrier, and my son and daughter-in-law and > sisters and brothers-in-law too. A family tradition? Anyway, it works well > for me. > > Carolyn Arnold > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Donna Casteen > Sent: Wednesday, July 23, 2025 12:09 PM > To: [email protected] > Cc: VIPhone <[email protected]> > Subject: Re: I spoke too soon about my Apple trade-in > > Having had 5 iPhones in 15 years, I learned early on that my phone carrier > gives a better trade in credit than Apple. In Nov. 2024 Apple quoted me $125 > for my iPhone 11 in great condition & only needing a new battery. My phone > carrier gave me $350 for my trade in toward my iPhone 16 pro. > > > Donna > > > Vicky Collins <[email protected]> wrote: > > > > True, as I mentioned in a prior message, when I checked the status of the > trade-in on my iPhone 13 Mini yesterday, I was indeed told that the trade-in > had been completed and my gift card would be issued shortly. However, in > thinking about it, All I can figure is that Apple was responding to the fact > that the third-party vendor had indicated they had completed their work and > made a determination. For when I checked my email this morning, I had an > email from Apple saying that my trade-in value had changed and that it was > now zero, and it said something about a shattered screen or enclosure, not > the exact words as I don't remember those right now. > I knew there was a fairly small crack or whatever near where the cable to > charge the battery plugs in as I had inadvertently scratched that due to an > inadvertent use of an external battery charger, so I was sort of expecting to > have my trade-in value reduced from the original tentative quote of $185, but > the zero amount did surprise me a bit at first. The only reason I thought the > trade-in value might not be reduced was because my sister-in-law had actually > dropped her iPhone 13 on the concrete and had a little bigger crack in about > the same place but still got her $400 trade-in on an iPhone 14 Plus. > After thinking about it more, though, here's what I kind of figure was the > difference. My iPhone 13 Mini purchased in late 2021 was now almost 4 years > old and did have that damage, while my sister-in-law's iPhone 13 purchased in > late 2021 but traded in in late 2022 or early 2023, I can't remember the > exact date, was also damaged but was only a little over a year old at the > time of trade-in. Then too, the iPhone 13 was much more popular than the > iPhone 13 Mini, thus its being newer and more valued making it more valuable > to fix. > Although the 13 Mini was still quite usable when I sent it to Apple, I'm > guessing I'll just go ahead and let them recycle the phone and be done with > it. And while I'm now over the surprise and not really all that upset, > although of course a little disappointed, this will be kind of a lesson to me > to know not to send a much older phone like this back to Apple for a trade-in > unless it really is in pristine condition. In its questionnaire on their > website, Apple did make allowances for insignificant damages, and since my > sister-in-law's trade-in had gone through, and since this didn't seem all > that major damage to me, that's what I went with, but I can see where Apple > would figure it wouldn't be worth fixing. > Vicky Collins > USA > > Sent from my iPhone > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the owners > or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/d/msgid/viphone/A64AA5E9-7240-449C-9F26-D467D5C6A548%40gmail.com. > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. 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Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/d/msgid/viphone/174a01dbfc09%24621fad70%24265f0850%24%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/viphone/C6D7C735-7630-4F68-A18C-3A013124EAB6%40gmail.com.
