> Having had 5 iPhones in 15 years, I learned early on that my phone carrier 
> gives a better trade in credit than Apple. In Nov. 2024 Apple quoted me $125 
> for my iPhone 11 in great condition & only needing a new battery. My phone 
> carrier gave me $350 for my trade in toward my iPhone 16 pro.

Donna

> Vicky Collins <[email protected]> wrote:
> 
> True, as I mentioned in a prior message, when I checked the status of the 
> trade-in on my iPhone 13 Mini yesterday, I was indeed told that the trade-in 
> had been completed and my gift card would be issued shortly. However, in 
> thinking about it, All I can figure is that Apple was responding to the fact 
> that the third-party vendor had indicated they had completed their work and 
> made a determination. For when I checked my email this morning, I had an 
> email from Apple saying that my trade-in value had changed and that it was 
> now zero, and it said something about a shattered screen or enclosure, not 
> the exact words as I don't remember those right now.
> I knew there was a fairly small crack or whatever near where the cable to 
> charge the battery plugs in as I had inadvertently scratched that due to an 
> inadvertent use of an external battery charger, so I was sort of expecting to 
> have my trade-in value reduced from the original tentative quote of $185, but 
> the zero amount did surprise me a bit at first. The only reason I thought the 
> trade-in value might not be reduced was because my sister-in-law had actually 
> dropped her iPhone 13 on the concrete and had a little bigger crack in about 
> the same place but still got her $400 trade-in on an iPhone 14 Plus.
> After thinking about it more, though, here's what I kind of figure was the 
> difference. My iPhone 13 Mini purchased in late 2021 was now almost 4 years 
> old and did have that damage, while my sister-in-law's iPhone 13 purchased in 
> late 2021 but traded in in late 2022 or early 2023, I can't remember the 
> exact date, was also damaged but was only a little over a year old at the 
> time of trade-in. Then too, the iPhone 13 was much more popular than the 
> iPhone 13 Mini, thus its being newer and more valued making it more valuable 
> to fix.
> Although the 13 Mini was still quite usable when I sent it to Apple, I'm 
> guessing I'll just go ahead and let them recycle the phone and be done with 
> it. And while I'm now over the surprise and not really all that upset, 
> although of course a little disappointed, this will be kind of a lesson to me 
> to know not to send a much older phone like this back to Apple for a trade-in 
> unless it really is in pristine condition. In its questionnaire on their 
> website, Apple did make allowances for insignificant damages, and since my 
> sister-in-law's trade-in had gone through, and since this didn't seem all 
> that major damage to me, that's what I went with, but I can see where Apple 
> would figure it wouldn't be worth fixing.
> Vicky Collins
> USA
> 
> Sent from my iPhone
> 
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