Re: Helpdesk ticket system

2016-04-26 Thread deoren
On 4/26/2016 12:21 AM, Eric Kom wrote: Good day all, I don't know if this question can me asked on this mailing list; if not, can someone gently direct me? I got a running mail system based on postfix and dovecot for more than 5 years now and would like to implement a ticket system so that incomi

Re: Helpdesk ticket system

2016-04-26 Thread Eric Kom
Thanks a lot for your replied. On 2016/04/26 4:06 PM, Miles Fidelman wrote: > > On 4/26/16 2:10 AM, Julian Kippels wrote: >> On Tue, Apr 26, 2016 at 07:21:36AM +0200, Eric Kom wrote: >>> Good day all, >>> I don't know if this question can me asked on this mailing list; if >>> not, >>> can someone

Re: Helpdesk ticket system

2016-04-26 Thread Miles Fidelman
On 4/26/16 2:10 AM, Julian Kippels wrote: On Tue, Apr 26, 2016 at 07:21:36AM +0200, Eric Kom wrote: Good day all, I don't know if this question can me asked on this mailing list; if not, can someone gently direct me? I got a running mail system based on postfix and dovecot for more than 5 years

Re: Helpdesk ticket system

2016-04-26 Thread Danny Horne
On 26/04/2016 7:10 am, Julian Kippels wrote: > Hi, we are using OTRS for this. Julian +1 for OTRS signature.asc Description: OpenPGP digital signature

Re: Helpdesk ticket system

2016-04-25 Thread Julian Kippels
On Tue, Apr 26, 2016 at 07:21:36AM +0200, Eric Kom wrote: > Good day all, > I don't know if this question can me asked on this mailing list; if not, > can someone gently direct me? > I got a running mail system based on postfix and dovecot for more than 5 > years now and would like to implement a t

RE: Helpdesk ticket system

2016-04-25 Thread Wolfe, Robert
Subject: Helpdesk ticket system Good day all, I don't know if this question can me asked on this mailing list; if not, can someone gently direct me? I got a running mail system based on postfix and dovecot for more than 5 years now and would like to implement a ticket system so that inc

Helpdesk ticket system

2016-04-25 Thread Eric Kom
Good day all, I don't know if this question can me asked on this mailing list; if not, can someone gently direct me? I got a running mail system based on postfix and dovecot for more than 5 years now and would like to implement a ticket system so that incoming mails are attributed a ticket number f