On 4/26/2016 12:21 AM, Eric Kom wrote:
Good day all, I don't know if this question can me asked on this mailing list; if not, can someone gently direct me? I got a running mail system based on postfix and dovecot for more than 5 years now and would like to implement a ticket system so that incoming mails are attributed a ticket number for the help desk support to be use. Thank you in advance.
I use Redmine for personal projects and also on a few systems where I work. We like it due to the option to authenticate against AD/LDAP, built in wiki support, etc. I recommend you give it a try along with the other options that have been mentioned here. One installation currently scrapes against Dovecot via IMAPS on my personal VPS and another against Exchange 2013.
